Howden Insurance
Latest Reviews
very professional service from Chris
Source: trustpilot.com
Helpful explained everything polite
Source: trustpilot.com
Fast and easy
Source: trustpilot.com
Helpful and not patronising! And, they saved me over £70 with better cover on my car insurance than I would have had by automatically renewing with my current provider.
Source: trustpilot.com
Using a broker cuts an awful lot of wasted trawling the internet, and you deal with someone already tuned to the insurance market. A-plan focus on phone calls when sorting out a policy, where the need to go through a "script" of questions and answers is long-winded and can be inconvenient if you are being phoned during your own working day. Statements of fact (+ any other necessary documents) might be better posted for out-of-hours reading, and then approved more quickly in a follow-up call. But overall service is efficient and courteous.
Source: trustpilot.com
Really helpfully looked around and beat my quote u got
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The personal attention and prompt replies
Source: trustpilot.com
Really helpful, found a solution that was trailor made for me.
Source: trustpilot.com
I was contacted by A-Plan after purchasing a car from one of their partners. From start to finish getting a quote was hassle-free. Felicia Agboka in the Tooting office was amazing. She was very kind and methodical and even managed to get me a quote that was WAY lower than anywhere else I had tried. She genuinely cared about getting a good deal for me which was evident when she said she was excited to tell me how much money she had been able to save me. Honestly could not have asked for better customer service. Thank you :) I will definitely be recommending to friends and family.
Source: trustpilot.com
Pieter was very helpful and explained everything clearly - very happy and gladly recommend to others
Source: trustpilot.com
Great team and knowledge fantastic service and customer service
Source: trustpilot.com
Alasdair, who dealt with us was extremely pleasant and patient with me. He explained every thing well.
I was rung back when I was told I would be (practically unheard of these days) and he even apologised for being 5 minutes late ringing back the following day!
And of course the price was good!
I was rung back when I was told I would be (practically unheard of these days) and he even apologised for being 5 minutes late ringing back the following day!
And of course the price was good!
Source: trustpilot.com
Aplan staff very helpful and knowledgeable. They spoke clearly and were easy to understand.
Source: trustpilot.com
Very good experience with Holly. Very quick and efficient and even if you call and you get to speak to a different person they are all very helpful and professional. Would recommend using A Plan. 5 stars Holly
Source: trustpilot.com
Through my current Broker my Building and content insurance almost trebled due to a recent outstanding claim. I rang Haywards Heath A Plan and they listened,they split the insurance between two providers and reduced my premium from current broker by £550.
When you ring them if there busy and you can not get through. a colleague at another branch will answer your call and help.
Thanks you A Plan !
When you ring them if there busy and you can not get through. a colleague at another branch will answer your call and help.
Thanks you A Plan !
Source: trustpilot.com
Very thorough and professional
Big savings compared to comparison websites and other competitors
Big savings compared to comparison websites and other competitors
Source: trustpilot.com
yes it was not to bad the only thing is I will have to ring them as I was not told in the letter who to make my cheque out to
Source: trustpilot.com
Good Service
Source: trustpilot.com
Being able to get through on the phone in under a minute is the most important thing for me. Nothing worse then sitting waiting for an hour
Source: trustpilot.com
Easy to deal with, and always come up with a competitive price..
Source: trustpilot.com
Very quick and reasonable price
Source: trustpilot.com
Excellent in all aspect of dealing with you
Source: trustpilot.com
Everyone I spoke to was friendly, helpful and efficient.
Source: trustpilot.com
Very helpful and especially with my questions and explanations about the insurance I was enquiring about, but most importantly to actually speak with somebody from the beginning and not an automated machine.
Source: trustpilot.com
Wanted to use a local company and the broker I dealt with was helpful,informative and friendly without being pushy! Efficient and easy to deal with.
Source: trustpilot.com
