Howden Insurance
Latest Reviews
Always a pleasure dealing with Christopher and Kevin at Aplan they make it very easy. Yes you may pay a few pounds more but its nice to have the personal touch and actually talk to someone.
Source: trustpilot.com
Being polite and very experience in there role , explaining the difference option that was available to me and the reason for it .Making sure I was happy with the policy that I agreed on
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Good a comparatively good rate when insurance costs are soaring.
Source: trustpilot.com
No problem renewing my policy
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I was impressed with the care, time and consideration shown to me working through the amount of detail needed to buy house insurance. Recommendations were made to get the best cover for my very old house, separate from contents insurance which appears to be a good idea.
Source: trustpilot.com
From the start of conversation about car insurance, everything was smoothly done by staff. The lady came across as very knowledgeable on all aspects to do with insurance. Very polite not pushing for an answer said she would call back in two weeks. She actually did as promised very unlike some companies.
Source: trustpilot.com
I knew what I wanted from my car insurance and staff at A-plan listened to me and tried to provide it. The first suggestions were not exactly what I wanted, but A-plan staff were very patient and tried again, with the result that I was very pleased to get just what I wanted. At a very competitive price. They were also very patient with my hearing problem.
Source: trustpilot.com
Prompt and friendly service when you need it.
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Kirsty explained everything very clearly and I was very happy with the outcome.
Source: trustpilot.com
Really helpful staff. It wasn't a straight forward policy, but I was kept informed throughout the whole process of what was going on. And it was the cheapest quote!
Source: trustpilot.com
I was very pleased with the quote for this year's car insurance. Excellent value, especially as I need business use cover.
Good panel of insurance companies that give peace of mind. Pointless having a very cheap quote .if they take forever to settle the claim.
Good panel of insurance companies that give peace of mind. Pointless having a very cheap quote .if they take forever to settle the claim.
Source: trustpilot.com
Clear details about my renewal and options available
Source: trustpilot.com
Another call with A-Plan where I had fantastic customer service. Every time calls are dealt with in a way that makes you feel valued as a customer. Abida helped with my enquiries today and was clear, kind, helpful and human! She had really nice energy and phone clarity which is rare everywhere else but not at A-Plan it seems! A totally refreshing experience in a landscape of companies where customer service isn’t usually this good. Thanks
Source: trustpilot.com
A prompt, efficient and polite review and repeat of my car insurance. The cost remained similar to last year that pleased me.
Source: trustpilot.com
The guy who came out was very helpful and was a fast service
Source: trustpilot.com
Rebecca was polite, helpful and she covered everything I needed and asked relevant questions.
She even checked if I could have a cheaper alternate with her manager.
She even checked if I could have a cheaper alternate with her manager.
Source: trustpilot.com
Very kind and friendly and was very helpful with everything
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Very helpful quick and efficient
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Very helpful and professional team at Staines Office who helped me to set up home insurance. Swiftly processed my application, provided clear options to choose from and communicated all details by phone and email.
Source: trustpilot.com
Easily arranged.
Source: trustpilot.com
great price car insurance including breakdown cover friendly and polite staff who take time to explain everything and answer any questions having a local office that is easy to get in touch with
Source: trustpilot.com
My experience was made so easy due to the fact that every detail was explained to me clearly and in a manner that I understood. The young man dealing with me was very professional, but also very friendly, hence I was only too pleased to take my insurance out with A-Plan.
Source: trustpilot.com
I have renewed my boat insurance while away with limited internet access. Michael McElhatton made the process straightforward and was most helpful.
Excellent client service. Thank you.
Excellent client service. Thank you.
Source: trustpilot.com
Amazing non stressful. Highly recommend. Great customer service
Source: trustpilot.com
service excellent
Source: trustpilot.com
