Howden Insurance

4.9/5 based on 68052 reviews
Latest Reviews
The process is quite straightforward and the staff always helpful. I usually can't be bothered shopping around for alternative quotes so rely on them for a good deal. Especially as a multi policy customer. Rising costs are becoming a bigger problem! So a good deal will be more important in future.
They quickly supply all documentation and contact you for the money just before old policy expires.
trustpilot.com
Source: trustpilot.com
There were several issues with the car renewal this year but 2 members of the Evesham branch were particularly helpful. Alicia and Mike. I spoke with Alicia first, she explained the issues very politely and suggested Mike was the person I needed, he was very good and came up with the best solution and was very thorough in explaining everything. A complicated issue resolved. Very very pleased with Howden Evesham
trustpilot.com
Source: trustpilot.com
After being driven to deal with a chat bot with my old car insurer it was great to be able to discuss my requirements with a real person. Howden have provided me with a better policy for less money. Thank you.
trustpilot.com
Source: trustpilot.com
The staff we dealt with were excellent. We felt we were not rushed and they did all they could to help.
trustpilot.com
Source: trustpilot.com
Customer service is excellent.
trustpilot.com
Source: trustpilot.com
I think the insurance cover for my Nine year old Seat Toca is very expensive and I’m not happy
trustpilot.com
Source: trustpilot.com
Everything has been professionally handled. Whilst at A plan it was always excellent service and it’s good to know that nothing has changed with a new first class service . Compliments to the Hereford branch for their continuing support .
trustpilot.com
Source: trustpilot.com
I was looked after by Sarah Evans who secured me a very good price on my car insurance and was very helpful thank you
trustpilot.com
Source: trustpilot.com
I have used Howdens (was A Plan) for many years for my car insurance. They have always obtained a competitive premium for me every year.
Their communication is good, ensuring that I do not forget to renew my insurance every year.
trustpilot.com
Source: trustpilot.com
Have been with them for some years and cannot fault them. Helpful polite.
trustpilot.com
Source: trustpilot.com
What a lovely experience renewing car insurance today,
The price was very competitive and Lauren Serrano Burke had done all checks to make sure it was all top notch and suited to our needs.
We would definitely recommend howdens (formerly A plan) for quick and easy car insurance renewal.
trustpilot.com
Source: trustpilot.com
Great service from Catherine Smith who guided me very competenly through my renewal process and answered my questions about the dergree of cover very comphrensively.
trustpilot.com
Source: trustpilot.com
Gavin at Staines was superb. Very clear. Very helpful. This level of customer service keeps me coming back to the Staines branch of Howdens for my insurance needs.
trustpilot.com
Source: trustpilot.com
Car Insurance

Abi has been fantastic in quoting for my car insurance, and dealing with queries. She was a pleasure to deal with; friendly and efficient. Thank you for brightening my day!
trustpilot.com
Source: trustpilot.com
Very friendly staff who called and talked me through all options for home insurance in plenty of time for my renewal.
Good advice offered and best price obtained without me having to trawl online.
Everything was dealt with promptly and smoothly thank you.
trustpilot.com
Source: trustpilot.com
Xxxxxxxxxx
trustpilot.com
Source: trustpilot.com
Always good service from Howden
trustpilot.com
Source: trustpilot.com
Helpful and informative renewed policy with ease
trustpilot.com
Source: trustpilot.com
Fed up with dealing with matters on line or telephone. So refreshing to have personal contact with your representative in my local office. Service was very courteous and professional. All available options for my home insurance were fully explained and once I had made a choice I was able to walk away with all the relevant documents - negating the need for me to print off reams of paperwork . This is my first contact and to date I am very satisfied. I hope to repeat the exercise with my vehicle(s) insurance when they become due later this year. Thanks and well done.
trustpilot.com
Source: trustpilot.com
Optimum
Timely
trustpilot.com
Source: trustpilot.com
Great customer service.
trustpilot.com
Source: trustpilot.com
I usually hate being on the phone with insurance companies or anything of the like. But I’ve got to say the lady I spoke to (Emma Stanton) made it an absolute pleasure!! She was helpful, reassuring, explained everything in great detail & at times actually made me forget I was on the phone with an insurance company!!
And the icing on the cake I got a great quote!!!! I would 100% recommend
trustpilot.com
Source: trustpilot.com
It is always preferable to speak to someone to discuss insurance needs and I have never had a negative word to say. Staff always have a great attitude, are very helpful and work on your behalf to get the best deal for you.
trustpilot.com
Source: trustpilot.com
Lewis Smith gave me excellent service over the phone when renewing my insurance for a static caravan in France. He went through all the documentation, explaining everything clearly and precisely. I have used this service (formally A Plan) for a number of years and feel the price is reasonable and the cover offered is very comprehensive. I can definitely recommend this company
trustpilot.com
Source: trustpilot.com
Taylor my call handler was very professional and charming to talk to she put me at ease 10 out of 10
trustpilot.com
Source: trustpilot.com
Displaying page 1094 of 2723
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article