Howden Insurance

4.9/5 based on 68100 reviews
Latest Reviews
Superb customer service ,excellent product knowledge of the case handler providing comprehensive bespoke comprehensive insurance cover at a market competitive price.
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Always ve competitive v easy to contact friendly and v helpful
Been with them a long time
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The person i spoke to a Mr Peter Bolton about changing over my insurance to a new vehicle was spot on , he made very easy for me to under stand . I would recommend this insurance broker any body.
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CHRISTOPHER SNOOK just want to say a very big thank you to Christopher Snook Welwyn branch i have two vans plus an SUV insured with these guys Chris listen to my requirements and worked very hard to meet them and he did so its five stars from me for Chris next year i want this guy to help me out again very helpful thank you so much Christopher Snook five stars
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Excellent and thorough service - however as we hold all our insurance policies with Holden’s - just to change our address cost a fee for each policy which then added up to a couple of hundred pounds. This makes insuring through one insurance agency less of a good idea than when Howden was Aplan insurance. We did complain, we did get an immediate response with some money back, and this was also very professionally done.
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Pawel Sinilo has just taken me through the process of insuring our first camper van. Was very nervous given the value of the vehicle. He was very helpful and knowledgeable in asking about the van and the spec to ensure everything was taken into account in order to find a comprehensive cover that met our requirements. Wouldn’t hesitate to recommend.
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Knowledgeable and helpful agent
Good communication
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Quick to answer phone and get through to right department. Reasonably competitive quote documents sent quickly by post at my request
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We already have our car and campervan with Howdens, so when my mum asked me to sort out her house insurance I gave them a call. I spoke to Carley who was kind and sensitive about the whole thing. My dad had passed away so it was upto my mum to change home insurance details over. Carley was lovely right from the start, going through the whole thing with us very patiently and professionally. She made it easy to sort out and easy to understand. I will continue to recommend Howdens (formally A plan) as they have always been great to communicate with when sorting insurance out for us.
trustpilot.com
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Great company to us. We have pretty much everything insured with them now.
Big thanks to Danny Gilman for sorting my van insurance
And to Jacob Dickson for all your help with my commercial insurance
Would highly reccomend.
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Maria Ormeshir at Howden insurance was very good at explaining my new policy and arrived at a competitive quote after tailoring my policy for my needs. The process of setting up the policy was made very easy and I was left satisfied with no further questions needed.
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Contacting Howden insurance (Banbury Branch) is always a good experience.
The staff are always friendly and helpful and go the extra mile.
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James Mallieu has looked after our car insurance for quite some time for both my mother and me. He is very knowledgeable, always very professional and very helpful (even for last minute requests). His communication skills are excellent and he always reminds you of a renewal without pestering. I first contacted him (At A1 Insurance) because he had been recommended by a friend. I have subsequently recommended him to a number of people. The reason that I have stayed with your company (Howden) is purely down to James.
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the people are always helpful and give you good advise
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Shuber was excellent! A great deal on our insurance, clear and professional! Thanks Shuber : )
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Polite and professional
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Quick, Easy, Seamless Process, Great value too.
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Maria was very helpful renewing my van insurance, very polite and knowledgeable. No hassle, very responsive and a joy to talk to
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Matt was super helpful an excellent experience and found a quote cheaper than last year which is a result in the current market conditions 5+ stars
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Zoe Bailey advised us professionally and courteously. She made a special effort to seek out the most appropriate insurance cover for us and answered questions and enquiries well, giving thought to our circumstances. Excellent customer service.
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It was good to actually speak to
Someone for a change. Good service.
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After the sad passing away of my wife , the staff were very helpful in transferring her car insurance policy from her car to a policy in my name. I have always found the personal service at the Farnborough Hants branch excellent and I have insured with them for many years now. They provide excellent face to face service and I have several other policies taken out at this branch.
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Helpful service
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Emma Hill worked hard to get me a policy that included trackdays. Quote was cheaper than others had quoted and track excess was significantly cheaper.
Very polite, if she wasn’t available when I called, Emma always returned my call.
Very happy.
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CONTACT BY POST, 1ST THEN BY EMAIL WHICH IS GREAT. THANKS FOR ALL YOUR HELP.
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