Howden Insurance
Latest Reviews
Managed to offer a competitive quotation.
Listened and resolved my problem.
Listened and resolved my problem.
Source: trustpilot.com
This is my second year with A Plan. I have had reason to contact them on a few occasions and have been very impressed with the service that I have received. The agents have been really helpful and courteous and have obtained the best deal for me. It’s refreshing in this day and age to be able to pick up the phone and know that your query is going to be handled properly. A definite 5 star review from me and I would recommend them to anyone.
Source: trustpilot.com
Was really satisfied with a very helpful Chris.
He was polite, helpful and most importantly he gave me an expectation dates for receiving my amended Policy documents.
He is certainly an asset to your business.
He was polite, helpful and most importantly he gave me an expectation dates for receiving my amended Policy documents.
He is certainly an asset to your business.
Source: trustpilot.com
Everything was done for me, without any problems.
Source: trustpilot.com
When you speak to them they are helpful and check prices for you. The only issue is trying to get hold of them on the phone, it just rings out. Im always told when i get hold of them that this doesnt happen so i tell them the times and dates.
Source: trustpilot.com
Excellent customer service many thanks
Source: trustpilot.com
Immediate, efficient and very helpful advice about home insurance renewal.Made it easy!
Source: trustpilot.com
Have used A Plan for a significant number of years across car, buildings and contents insurance and have always been completely satisfied, particularly with the branch teams. However, late last year involved in an accident out of hours with a EU driver on holiday who admitted liability at the scene. Directed through a spiral of third party accident management company’s ever since and currently undertaking legal proceedings to recover costs. Disappointed for the first time that A Plan has taken almost no involvement in supporting or assisting in such a long process requiring myself to liaise with a several other broker partners at my own time and expense in order to manage a stressful process. As I recently noted at my renewal they hadn’t updated me or even offered a courtesy call in over 10 months even though the current claim remains legally pending. Felt tied to renew in the circumstances but after over 15 years of great service I may feel differently next time.
Source: trustpilot.com
Always very helpful and all staff are friendly and know the business they work in answer any questions you have a great team
Source: trustpilot.com
After cancelling my car insurance with Saga, I contacted A-Plan who arranged my car insurance pretty swiftly. Great customer service.
Source: trustpilot.com
Good product knowledge. Very helpful in finding the correct policy.
Source: trustpilot.com
Friendly staff
Helpful staff
Competitive price
Helpful staff
Competitive price
Source: trustpilot.com
Very good service. Dealt with my queries regarding policy renewal efficiently.
Source: trustpilot.com
They are always helpful, competitive prices. Who ever you speak to are friendly and go out of their way to help and answer questions
Source: trustpilot.com
Competitive price, easy to deal with and polite staff
Refreshing change to deal with and would recommend
Refreshing change to deal with and would recommend
Source: trustpilot.com
Didn't feel any pressure from John
Source: trustpilot.com
Extremely helpful professional service
Source: trustpilot.com
This company are so easy to deal with, straight forward and no hassle. Good price, friendly service and have all my vehicle insurance with them
Source: trustpilot.com
Clear information very efficient and informative
Source: trustpilot.com
Easy to talk to and every explained in detail
Source: trustpilot.com
Easy to get help to start an insurance
Source: trustpilot.com
Professional, very welcoming and understood my requirements in detail.
The Insurance premium is high but that’s because I have the right cover for my property, therefore I am very happy
The Insurance premium is high but that’s because I have the right cover for my property, therefore I am very happy
Source: trustpilot.com
Great company to deal with. Rebecca took all my details effortlessly and came up with a very competitive quote
Source: trustpilot.com
Very helpful advisers who you can ring rather than having to use live chat or chatbot
For me that gives A-Plan a distinct advantage
For me that gives A-Plan a distinct advantage
Source: trustpilot.com
Very helpful service. Couldn’t be more pleased.
Source: trustpilot.com
