Howden Insurance
Latest Reviews
Easy to discuss our needs and renew at a reasonable price.
Source: trustpilot.com
Just about the simplest phone call I have made, great service at a fantastic price. See you this time next year.
Source: trustpilot.com
It's really good and quick and reliable service
Source: trustpilot.com
Gurvinder was very helpful. It is comforting to know that personal service still exists.
Source: trustpilot.com
Quick and efficient. Good value. Helpful friendly staff.
Source: trustpilot.com
David Mercer was very helpfull and friendly it was a pleasure Thank you David
Source: trustpilot.com
Very helpful
Source: trustpilot.com
Nothing more than would have been expected
Source: trustpilot.com
Timely answer of the telephone, efficient service and clear communication
Source: trustpilot.com
I’ve used A-plan who are now Howdens for years on and off, mostly on as I find their service and attention to detail very good. My insurance costs are very competitive with others and being able to speak to someone in a local office rather than a call centre is important. I have two vehicles insured currently with them.
I’ve only given four stars as recently I wished to obtain another quote for a third vehicle and disappointingly no one was able to deal with my enquiry due to a busy period, promised a call back the following day, still waiting at least a week later. Subsequently my business for this Insurance for this vehicle has gone to another company. Poor show from what previously was excellent customer service as A-plan. I hope this isn’t a sign of things to come as I usually have no issues.
I’ve only given four stars as recently I wished to obtain another quote for a third vehicle and disappointingly no one was able to deal with my enquiry due to a busy period, promised a call back the following day, still waiting at least a week later. Subsequently my business for this Insurance for this vehicle has gone to another company. Poor show from what previously was excellent customer service as A-plan. I hope this isn’t a sign of things to come as I usually have no issues.
Source: trustpilot.com
Superb service nothing to much trouble I would highly recommend it
Source: trustpilot.com
Howden Insurance seemed to fit the bill in what I wanted from your I insurance Policy. That is why I took it out.
Source: trustpilot.com
Great value product and customer service
Source: trustpilot.com
What can I say
Excellent
Excellent
Source: trustpilot.com
Staff always very helpful and knowledgeable on the phone. Good value for the cover provided. I've not had to claim (hopefully this continues!), but my experience so far has always been very positive.
Source: trustpilot.com
Each year I have a phone call from a member of your friendly staff to renew my car insurance I love this approach it makes you feel human and we always have a nice banter much better than a text or letter.
Source: trustpilot.com
It is so lovely to actually speak to a professional person who helps with any individual need tailored to you. Great service & gives you confidence you are in safe hands going forward
Source: trustpilot.com
Very good as usual
Source: trustpilot.com
Very helpful young lady
Got me a great price for my car insurance
Got me a great price for my car insurance
Source: trustpilot.com
Fine customer focused service with the personal touch of a real person to talk through all modifications to deliver the best insurer.
Thank you.
Thank you.
Source: trustpilot.com
The most helpful assistance you could provide was with a very polite young man named Matthieu and he was very efficient and I was so impressed with his manner that I will be calling in when our other policies expire to see how he can assist us.
Source: trustpilot.com
Because you hassled me about feedback
Source: trustpilot.com
They know what we need
Source: trustpilot.com
Staff very polite, careful and helpful.
Source: trustpilot.com
Great customer service
Source: trustpilot.com
