Howden Insurance

4.9/5 based on 70723 reviews
Latest Reviews
Very timely handling of my claim
trustpilot.com
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Always keep you in touch with your insurance situation, willing to help, friendly . Good face to face service
trustpilot.com
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Always very helpful people and good prices.
Nice being able to speak direct to someone
trustpilot.com
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Fast and friendly
trustpilot.com
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One of the few companies that I've found that you ca actually speak to. What a breath of fresh-air. Easy communication with a friendly person who not only is able to listen but answer question, put forward suggestions and no daft waiting times!
trustpilot.com
Source: trustpilot.com
Great price, explained the cover, was slightly more expensive Thant the internet comparison sites, but dealing with a person was preferable, so additional cast worth it.
trustpilot.com
Source: trustpilot.com
good customer services.
trustpilot.com
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Knowledgeable staff
trustpilot.com
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Very nice and friendly on the phone
trustpilot.com
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The young gentleman, who unfortunately I cannot remember his name, was really helpful. He went through our requirements and did a search and found insurance cover for both our cars, at a lot cheaper price than our renewal quotes. He was very curtious and achieved our expectations.
trustpilot.com
Source: trustpilot.com
They were very helpful
trustpilot.com
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So helpful and understanding with a difficult situation. And resolved it!
trustpilot.com
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Personnel are friendly, courteous and efficient in my experience. My small reservation is how sorry I was to lose the simple and easy to remember name A Plan and get used to the name of Howden instead!
trustpilot.com
Source: trustpilot.com
Kat and her team, are Professional
Efficient
Helpful
Friendly
Funny
They go one step further to make insure you get the best possible service, I would give 10 stars if I could
Christopher
trustpilot.com
Source: trustpilot.com
Great company with wonderful understanding and helpful staff.
"Don't need to fix something that is working " and they work just fine for me.
Thanks for another year of cover JP.
trustpilot.com
Source: trustpilot.com
Howden Insurance are an exceptionally good company to go with for insurance. I'll tell you why.
We have had our home insurance with them for a good few years now. Back in 2017 there was theft of a wedding and engagement ring from our house.
Howdens sorted an insurance claim out and enabled replacements to be bought using an insurance claim.
Such positive results and the friendly staff make us determined to continue our insurance with Howdens.
trustpilot.com
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Really helpful team
trustpilot.com
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I love that you can actually speak to someone on the phone and they explain things which are easy to understand.
trustpilot.com
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the imformation i was given was clear and concise. the person iwas dealing with was very helpful and explained everything i wanted to know.
trustpilot.com
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Excellent staff handle enquiry professionally return telephone when they said they would overhaul
trustpilot.com
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I have been a client of Howdens (formerly Aplan) for many years.I have just renewed my motor vehicle insurance with Matt Clark,and he is really a delight to do business with!
Renewing one's car insurance is a pretty tedious exercise these days,as everyone knows,but Matt not only knows the business inside out,but has an excellent sense of humour,which is incredibly welcome for a client such as myself,who finds dealing with insurance issues tiring and mundane,so Matt manages to make the whole transaction less stressful.He will also talk slower,if you ask him to.
Highly recommended!
trustpilot.com
Source: trustpilot.com
Friendly polite helpful staff competitive prices easy to deal with
trustpilot.com
Source: trustpilot.com
Emma Darkes took our original phone call regarding motor insurance. We made an appointment to see her and went to the Lichfield branch.
Emma was very welcoming and very professional. However Howdens were not able to match a quote we had already obtained , but we will speak to Emma for any insurance requirements in the future
trustpilot.com
Source: trustpilot.com
Excellent customer service
trustpilot.com
Source: trustpilot.com
Howden Insurance was very easy to deal with. The staff are very professional and helpful.
trustpilot.com
Source: trustpilot.com
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