Howden Insurance

4.9/5 based on 65942 reviews
Latest Reviews
We frequently spend extended periods visiting family abroad so require specialist house insurance. We were offered good advice and a number of options in order to allow us to make informed decisions. No pressure, just straightforward friendly service and we were happy with the final price and level of cover. Everything was clearly explained and there was full transparency throughout the quote process. Many thanks to Amy for her excellent service.
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Good advice, personal service and easy to contact
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Hi I am very happy so helpful best customer service all the time
Thanks
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Great service from Molly in particular. Made the whole thing so easy to understand and straight forward
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Very good CS from Katie and Joe @ the Thakham office. Very understanding, knowledgeable, and helpful. I would 100% recommend this office.
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Staff at Banbury always helpful and polite
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Professional and friendly
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Being able to conduct our enquiry by telephone was helpful and the member of staff was kind and considerate and keen to help us
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Prompt and efficient
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I still found them expensive ,but for myself it was the peace of mind knowing that if I did have a accident, there was someone at the end of a phone , not an unmanned email address only.
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Fantastic service received from Danny Gilman today with my car insurance quote
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Excellent customer service, took great care with providing me with a good quote and was very helpful in answering every question I asked. It was also super comforting to hear that any further questions I had, I could call back and ask! Highly recommend.
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I was dealt with promptly and in a most efficient manner by Maria Ormesher at the Welwyn branch.
Maria dealt with my new car insurance effectively, explaining all options available and guiding me through the process with ease.
I was very happy with the outcome and accepted the quote given.
It was reassuring to have face to face contact and not a telephone conversation.
I can thoroughly recommend Howden Insurance.
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All happened as briefed. keep up the good work
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Motor insurance broking

Howden (Previously A-Plan) have supported me annually with broking my insurance. This year I was supported by Matthew Clark. They are a lot easier and more efficient than the aggregator website. And, importantly, I have found them to be cheaper... particularly for specialist situations such as multiple vehicles, adding people, etc. I would highly recommend them.
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Extremely helpful with general advice even though I was unable at the time to give precise details. Will definitely be in contact again when I know exactly what's what.
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Professional, friendly and helpful.
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Whenever I contact them, whether about home, contents, travel, sickness/illness or car insurance, they always do their best to help (even when I need to contact another branch office for the particular insurance concerned).
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Laurie is absolutely fantastic at walking me through what is for me unfamiliar territory.
She has explained everything clearly and is very competent at sorting the various options with me.
Also she has acted as my rock earlier in the year when a lorry wrote my car off, taking me through all the steps and actions that had to be done.
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We always get personal service from our brokers. We have had little to with Howden's .
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I needed business insurance and Jessica Frater at Malvern was knowledgeble, professional and her approach to customer service was excellent. I'm a very satisfied new customer.
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Danny Gilman was brilliant, really helpful and went above and beyond to make sure I had the right insurance policy.
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Staff have always remembered to contact us when insurance is due. Staff have been helpful in sorting insurance, to give us what we need and advise us on options. Great Staff and helpful.
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Just renewed my home insurance with Laurie Arkle who made the whole process go through very smoothly.
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Great service as always
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Latest News & Updates

The true cost of accidents abroad
08/01/2026

January is the perfect time to beat the winter blues and grab a holiday bargain break in the sales. But before you click “book now”, have you ever thought about what an accident abroad could cost you?... Read article