Holiday Inn Preston

4.3/5 based on 1661 reviews
Latest Reviews
Stayed here recently for 4 nights for business. The car park is tiny and was full throughout my stay so I had to park in the multi story opposite, which wasn't an issue. The snooker was on at the guild hall so it was nice having breakfast with all the players around! Food was good, staff were helpful! One of the lifts wasn't working, but gave me an excuse to use the stairs for a change! Overall it's ideally located so I would stay again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We booked the hotel whilst attending a gig at Preston Guild Hall
Free internet

Pros
Cheap and affordable
Less than five minutes walk to Preston Guild Hall
Comfy bed
Car Parking
Good shower
Tea & Coffee
Clean and tidy

Cons
Nothing, it was just what we wanted for a night out
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely clean room. Excellent service from reception. Overnight free parking. Quiet considering the hotel was full. Comfy bed; reasonably priced. Would stay again. Bar area very clean. Only complaint reception on first floor can be slightly confusing once you come in. Oh and the lift didn't work from ground to first.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here for 3 days/2 nights recently as I was conducting some business in one of the meeting rooms here. From the time I arrived, until the time I checked out they couldn't have been more friendly and helpful.

The reception is on the 1st floor, and the staff were efficient and friendly. My room was on the 6th floor and was clean and comfortable as one would expect. The meeting rooms are on the ground floor and again were well stocked and clean. Unfortunately I didn't get to experience the restaurant as I am on a special diet and so can't eat normal foods but it looked inviting and I was sad to miss out of the experience.

Overall a very pleasant hotel, with wonderful staff. I'd be happy to visit again for pleasure or for business and would recommend this venue for both.

If I had to pick a downside it's that there are only 33 car parking spaces. I was lucky to get one (the last space) as I had a lot of equipment to unload but I'm not sure how I'd have coped if there hadn't been any space there as it would have been impossible for me to cart my equipment to and fro from the public car park.
tripadvisor.co.uk
Source: tripadvisor.co.uk
stayed at this hotel for 3 nights, each one individually booked as the trip lasted longer than expected.
Check-in was quick and easy.
Room was spotlessly clean and equipped to the expected standard.
The food in the restaurant was very good, the cuisine was British with an Asian twist.
Breakfast was excellent, although a buffet, it was kept hot and freshly cooked food was continuously being brought out.
The only downside was the lack of parking.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Spending most of my time bouncing between hotels, once you are familiar with the facilities each particular brand contains, gym, restaurant standard, etc for me the only thing that can make one hotel stand out above the others is the staff. The staff in this hotel rate it in my opinion one of the best Holiday Inns to stay. I always like to take time out to pay compliment to hotel when the staff as a whole stand out. I would like to say a special thanks to Rick, Kirsty and Nichole who collectively took the time and effort to make my stay enjoyable by not only their attention to detail in remembering my preferences, but, also making the effort to socialise whenever they were not rushed off their feet. They could not do enough to help.

This particular Holiday Inn is based in the city centre right beside the not aesthetically pleasing bus station. I can only imagine that the city centre restaurants and bars make it difficult to keep the bar and restaurant appealing.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Could do with an update as rooms look tired. Dinner in the restaurant - a limited menu. New staff, who really needs training up before she is allowed to deal with the customers. Didn't know what she was doing and it seemed like she couldn't be bothered with us. She shouted a cross the dinning room to ask what we wanted for sweet.! When she arrived at the table, I asked what sorbets they had to be told she don't know, same answer with the ice cream. I had to ask her to go and find out what flavours were available.
Then when they arrived said the ice cream was the sorbet.
All the other staff in the restaurant were friendly and very pleasant as were the staff at reception desk.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A standard holiday inn in many ways but screaming for an update, It is clean and tidy and minutes aways from Preston town centre. Everything in the room worked as it should, the only down side in the room was the use of bulk toiletries which I don't really like. On a big plus the reception staff are excellent nothing it to much. Breakfast was good selection and well stocked at all times. One issue that the hotel is aware of is there is only one lift in operation, not a problem for me but for those who need it at busy time you could wait a while.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for a couple of months on and off, the room are standard for holiday inn, clean and comfy. TV channels need sorting as many just noise. Wifi is good. The lift to get to the rooms needs to be fixed it's been broken for ages, there are 2 lifts but can take a while on busy times. Reception are friendly and professional. Staff at breakfast sometimes struggle on busy times and try different methods to deal with checking us in, showing us our table then getting us a hot drink. Maybe best to stick to one method. One of the bar men is excellent, remembers your name and is never flustered, too good for this place. Some staff mean well but struggle with English. The food is a bit bland, fancy words but the chef clearly has no real passion for food.
Glad I don't have a car as car park is not big enough.
Close to town centre, 15min walk to station.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here as part of a coach party who went to the Grand National. Dinner was @ 9pm as soon as we had arrived but was not exactly exceptional but adequate. Staff did work hard to get everyone seated and fed. Room on 5th floor and only one lift working did mean delays. Room was clean,beds comfortable and everything provided. Breakfast was very good all that anyone would want. A good centre of city hotel.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I think this is the best hotel actually in Preston. You can walk to town and the station from here. Parking is not great though. Very small. And weirdly the reception is on the first floor. Only one lift working when i visited. But this isn't the norm. Service is very good. Food OK. I always go out for dinner when at the hotel. But it's not bad. Rooms clean and the gym is again small but at least there is something.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here a couple of night during a business trip. Short walk to restaurants, pubs, shopping, City Centre, buses and trains. I was driving so my main concern was parking. There is a very small parking lot. Disrespectful visitors parked a few inches behind my car and blocked me from leaving early on my departure day. I believe the hotel should enforce rules about allowing guests to park illegally. Fortunately, there is also paid parking at the bus station across the street. Beds were not high quality but rooms were adequate for a business hotel. Internet was fast and free. Hotel was being renovated and there was ongoing painting to refresh the look of the walls. There were lots of great places to eat in the area. I had no opportunity to eat at the hotel. The pleasant and informative staff made my visit very enjoyable. I finished my business early and found time for sightseeing. Everyone I met gave me great advice for restaurants and tourist attractions.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A really nice clean and comfortable hotel complimented by some very good staff. I took a party of 48 and the feedback was very positive with good food, comfortable rooms and overall a very pleasant stay. Staff are always key to success and everyone was very helpful during our stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel is in a good location just half a mile from the train station and on the outskirts of the city centre. The hotel is very clean and smells nice, staff are friendly and helpful. I was on the 4th floor and my room was nice and clean. Ok value for money at £65 for a double room doesn't include breakfast though. The restaurant and bar area are nice the food is lovely but majorly overpriced it cost me 12 pound for chicken strips, chips and a orange juice It was very fresh and nice though. Overall decent budget hotel
tripadvisor.co.uk
Source: tripadvisor.co.uk
The bedroom and bathroom were cramped, although the beds were comfy. Lighting was better than usual (maybe as the room was smaller!). Food in the restaurant was poor and in consequence we only ate there on the first night. Breakfast also could have been much better (e.g. hard eggs, no skimmed milk,, sour fruits of the forest) and little choice. The porridge was good and there were plenty of bananas for a change!. The decor in the restaurant looks very dated, then you realise (if you think about it) that the restaurant is called nineteen 75. If this is meant to be the theme it needs to be made more obvious. There is a lovely picture on one of the floors of three red telephone boxes. Why not in the restaurant? Maybe some posters of events in 1970 or history information with photographs. Why not 70’s music instead of the ghastly stuff we had to listen to? The i newspapers were available from reception but not delivered to the room for members. No other papers. Parking available but not a lot of it; we got the last space. (Not sure where you go if it is full). Only one lift working and that not very reliable. Staff were mostly very pleasant and helpful. The place was clean and tidy and paintwork was in the process of being renewed.
tripadvisor.co.uk
Source: tripadvisor.co.uk
check in was very good , nice size room ,shower was powerful but over the bath tub ,i think the hotel should look in wet room birthroom or low floor shower for disabled people like me, evening was not me ,but they pubs in very area ff,near the hotel ,but breakfast help yourself to everything expert coffee which was serverd to your table by staff. lift from ground floor taken out of use after 10.00pm until 7.00am so you have to walk upstairs to level one and the lift would then work ,but this hard to do if disabled , the bar is a little expense ,so i took a few cans from supermarket and drink in the room
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed here as we were attending a cocktail event within the city. As an IHG member I always try and stay in IHG hotels, so picked the Holiday Inn over other hotels in the area.

Pros ...
centrally located to the town centre
Clean
Comfortable beds
Friendly and helpful staff
Tasty breakfast
Nice bar area

Cons ...
Parking VERY limited
The rooms and corridors are dated
The hotel is not in a nice area of Preston

Overall our stay was pleasant and we would stay at this hotel again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here on a cold wet winters night. There is parking on site but it is very limited -I'd recommend just parking in the multi storey next door at the bus station.

The staff were friendly, the hotel is clean and fresh and the decor modern. My room was small but perfectly serviceable. Room service was very good indeed. In the morning I discovered I had a wonderful view across the city out of my window too! Breakfast was standard HI fare, which is always to a good standard. Definitely recommended.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We needed a convenient, clean and easy-to-reach place for one night. It was easy to book. Room was very comfortable and we slept well. The nearby traffic didn't cause a lot of noise, to our surprise!
We were able to walk to the hotel from the station and it was easy to go into town for shopping.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Good location however the bed was too soft causing back ache
The car park is very small lucky that we found a space on the first day and didn't need the car till we left.The location was fine as it is only a short walk to the centre.If you are a light sleeper you will hear constant road noise and in our case more than one blue light siren.in the bar after hours we had a quick night cap and had to face a few drinks that every other word had the "f" not what you need to hear after an enjoyable night.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I know this Holiday Inn from days of old, and the work they are carrying out to refresh the rooms and public areas is definitely starting to pay off. Our first room didn't have a properly working toilet, but this was quickly sorted by the reception staff. The second room was cosy and clean, well up to normal Holiday Inn standards. The bar staff provided excellent service in the evening but the real surprise was the quality of breakfast. This was freshly prepared to order and utterly magnificent, using great ingredients to deliver a real morning feast. I didn't need to eat until the evening it was that good! Overall a hotel that is improving fast, backed by committed staff who want to make your stay enjoyable. The Holiday Inn may be part of a big chain and deliver that rather uniform experience, but it is what it is, and no worse for that.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just an overnight stay en route elsewhere twixt Christmas and New Year, but did the job. Staff were all very pleasant indeed and the bar area comfortable with decent food. Breakfast fine too - all in all, enjoyed it
tripadvisor.co.uk
Source: tripadvisor.co.uk
Nice
google.com
Source: google.com
Nice Hotel , rooms starting to look a bit dated now though
google.com
Source: google.com
A great location across the street from the bus station, not far from the train station, and in an adorable trown; Preston.
google.com
Source: google.com
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article