I arrived in Preston on Monday evening after a five hour drive. What little parking at the hotel was already fully committed so I had to look elsewhere. The multistorey at the bus station opposite is being refurbished in places and access was very difficult. There are no carparks that I could find within easy distance of the hotel it would take other than cash payments. I finally found my way into the multistorey opposite and was able to use a parking app on my phone. Apart from that hotel services were efficient at check-in and checkout my room on the fifth floor was comfortable and quiet and I had a good night sleep. Breakfast was good and well presented I would definitely stay here again.

My wife and I stayed here for one night en route to a holiday in Scotland. We had a clean and comfortable double room with a comfortable bed. The room had tea making facilities, an ironing board and iron, hairdryer and TV. En suite shower room very clean. Nice bar and dining area. Breakfast was very good with a choice of cooked breakfast or cereals. Staff were very friendly and helpful. Would stay here again.

Hotel is in a good location, central to Preston city center
Rooms are nice as you would expect
Food is always good
There is a nice lounge and restaurant
Wifi is good
Two lifts to help access

My ongoing frustration is the small in store car park which is often full. If you arrive in the late evening you are unlikely to get a space

That being said there is a good large car park across the road, it's being refurbished to a gig standard and I believe is £6ish for 24hours which is good value (compared to London)

I always stay here.. so it must be good
Friendly staff help with booking taxis etc

Stayed here a few times for business now and whilst this is the best hotel in the area, it isn't the best - and falls short of Hilton's usual standards.
It is very dates and the rooms and decor show this, but on the plus side it is quite clean and comfortable, and the staff are pleasant and friendly.
Parking is only for a few cars out front and then you have to use the car park opposite, above the bus station, which does not fill you with confidence!
If your room is on one side of the hotel you get to hear the buses then the ongoing work on the his station from first thing in the morning. If the room is on the other side of the hotel there is a busy road junction where it would seem some of the locals sound like they may carry out races through the night.

Very nice hotel, location can't be better, parking, we must have been lucky as there is not a lot of spaces. Rooms are very clean, facilities good, breakfast first class, I can't really fault anything. If passing again I will sure to book again.

Me and my cousin decided to go to blackpool last minute after a night out in Glasgow at 3 in the morning, we phoned up for an early check in , and was told it was fine, usually the check in is at 14.00 but we got one at 08.30. which we appreciate and happy about. driving into the hotel we noticed how small the car park is. and was difficult to get any space. The bus station parking was under construction and was closed. Another parking building is behind the bus station, and need to say how poorly is built, I scraped my wives new car , when I turned the car to go up the ramp upon entry to the car park. very badly designed . The hotel room was fine, decent views from the 6th floor. shower was good, toilet flush was a bit hard, breakfast Chinese lady was a bit cheeky when we walked in at 10.30 looking at her watch and shaking her head. asking us our names. I noticed she never done that with the other guests. being polite with them that came in after us. . car parking an issue. and Chinese woman had a bad attitude in breakfast and have a hefty bill from scratching wives car , from unusually designed car park behind bus station car park, but apart from that everything was fine.

Staying often for business I cannot fault this Hotel, in any way.
Staff go out of their way to make your stay perfect.
Staying here is a pleasure.
I would highly recommend this place to anyone business or pleasure.

Daniel Williams

Holiday Inn. Preston. her on Business. 7.8.17. For 4 Days. Great. Service. & Great Breakfast. The Rooms Clean Excellent. Staff Are. Good and Polite. I Would be Happy Coming Back. The Food Is. Good Reasonable. Priced . To All The. Team Thank You. I Stayed In 206. Nice and Quiet.

Check in was simple staff was helpful. Rooms was good. Breakfast is ok somewhat no coffee servedfor me . Breakfast items ok. Sad to say I prefer the Travelodge Preston . Gym was good enough. All in all would come again but skip breakfast

This hotel is preston central great location
Stay on the second floor there is a few reasons why
I'll let you find them out yourself
Nothing wrong with other parts of the hotel I'm not saying that it was easy for me that floor as smoker

The meet and greet was first glass I've stayed in five star hotels and I have not had a warmer welcome than the one I got from this hotel excellent front desk
Even sorted out my car parking as hotel car park was full
The disabled bay was empty and they allowed me to park my car there providing I could move it if needed .... it was not so I left the car there all the time

The room
Excellent really good and clean I was well impressed

The breakfast was outstanding a credit to the staff and the management who run this hotel

I was a very happy customer and yes I'm particular and I usually hunt out faults and I could but this hotel hits all my boxes for clean a good nights sleep in a clean bed

You will not go wrong staying here
The cost was £114 per night a bit expensive but you get what you pay for

Preston central and the above

Well done staff who by the way make the management look good who must support and guide the staff

Excellent

We arrived late evening. The small inadequate car park was full so we had to park into the adjacent multi storey which was being refurbished itself and didn't look the safest and signage within re payment disappointing but this however is beyond the hotels control. On checking in we were assured that the multi storey car park was safe and had 24 hour patrols.

Check in was without any issues and soon in our room. It itself was clean in not too bad condition however one of the smallest rooms I've stayed in. Better appointed than a premier inn but not as large.

Bed was comfy and the linen was not to bad either.

Breakfast next morning was decent enough too although I found the black pudding dried out by the heat lamps. Considering we were in Lancashire might of thought there may have been the traditional shaped pudding rather than the mass production slices. Horses for courses I suppose.

Certainly geared more for the business traveller and serves that purpose very well.

On arrival at this hotel, which took considerably longer than I first thought thanks to the Preston road network being laughable at best, I though the hotel looked decent. On arrival in my room, I thought similar, but was a wee bit disappointed at the decor being slightly 1990s. All pretty good so far.

The problem I have with this site however are the waiting staff. Of all the staff that dealt with, only the Asian lad and the bar man were of any use to me. The waitress in the evening seemed lost without her mobile phone and really couldn't care less and the breakfast staff truly were in a league of there own. Not only did the member of staff who asked for my room number unable to even wish me a good morning, but I had to return to him to request coffee as no one had been to my table to ask for the entire 15 minutes that I had been in the dining room.

As I said at the start of the review, the hotel looks nice enough, but a lick of paint doesn't cover up a massive need to customer service training.

This is the second time I have stayed here in recent weeks. 3rd floor room which is a very nice twin room. The hotel is popular with business travellers and I generally see someone from the office who I know. The Breakfast here is excellent and varied, and really sets you up well for the day. The 'Nineteen 75' restaurant is comfortable and the food is really really quite good and reasonably priced allowing 6ha e two courses and a couple of drinks us tip for just in 30 quid. There's a chef's special curry each night which goes down well with a glass of ice cold San Miguel lager. The staff are very friendly, attentive, and helpful. They genuinely smile and are keen to ensure guest have a pleasant stay. As per other reviews, the car park is small but there's free access to use the car park of the company next door until 7am so that's OK for early birds. I'm lucky enough to fly up to Preston and then use taxis so parking isn't an issue. On an evening there's live music in the bar that ranges from blues, jazz, rock, folk, and classic pop which adds a nice ambience round the bar and restaurant area. I've had some issues with the guest wifi but having informed the hotel they've provided some free premium Internet access vouchers to make up for the issues. I do like the hotel and will very likely stay here again on my next visit to Preston.

First impressions not great. Tiny car park by reception but actually the huuuuugge famous listed building that is Preston Bus Station with its extreme brutalist styling is right outside.
The man at reception could not have been more helpful in directing me to the multi-storey above there.
Along the long curving corridor to my room right at the end filled me with a 'hope the room is nicer than this' feeling.
And then - bingo! Very very odd. I fell asleep in Preston but felt like I woke up in Kyoto. Japanese style floor to ceiling sliding doors in front of the window instead of curtains.
Other tiny Japanese touches I then started to notice.
And Japanese people.
Preston is somewhat disconcerting on many levels.

An overnight stay as before, the facilities are very good, parking is restricted to a first come gets the space basis. staff are pleasant and I will certainly stay again. There is a good choice of breakfast items.

I was very impressed with my stay - bed was comfortable with a choice of soft or firm pillows, all the usual facilities were provided such as flat screen tv, tea and coffee, nice towels, iron etc. There was also a bath and a good shower which was a pleasant surprise. Unfortunately there weren't plug sockets by the bed which was annoying but not a major issue.

Although my room had a view of the main road I wasn't disturbed by noise during the night. My family had a room overlooking the bus station and were woken up by the current roadworks at around 6am but i was told it wasn't too loud so they got back to sleep fairly easily. Breakfast was also nice - just the usual continental with a full English buffet. The location was also good - 5 minutes walk into the city centre.

My only complaint would be the size of the car park. There are only about 20 spaces but as the hotel was busy people abandoned their cars in the middle of the car park as well. We had to park in the bus station opposite - not too expensive, just inconvenient that we had to drag our cases a bit further. Do not try and park in the NCP car park that they suggest - it's not opposite the hotel and a bit of a walk if you've got heavy cases. Better off just parking in the bus station.

Overall a great stay, just a shame about the parking.

I stayed one night at the Holiday Inn in Preston while on business and found few faults with this hotel. The room itself was excellent, with large comfortable bed, flat-screen TV' wi-fi, tea and coffee making facilities, iron, hairdryer, and trouser press. While my room was overlooking the main road (the other view being the bus station) there was little noise during the night.

Breakfast in the morning was the usual continental offering with fruit juice, tea and coffee, cereal, pastries, cold meats, fruit, porridge, and the hot buffet of full English. The hotel was in a great location, just a few minutes' walk from the centre of Preston and right next to the bus station, although there was no pavement access to the hotel and you took your life in your hands getting to the front door of the hotel. The small car park did also seem to be struggling with the volume of cars, but this was not a problem for me during my stay.

When I'm next in Preston I'd be perfectly happy staying at the Holiday Inn again and would certainly recommend it to anyone.

As with most big hotels, there was a little noise from other guests, but the service was good and the rooms nice and clean. There was an ample sized bedroom with a big window and the bathroom also had a good size (including bath!).
The breakfast is a standard boring mass produced buffet, but the beds are comfy and everything else is pretty good.

Stayed here while attending my daughter's graduation and it was perfect for my needs.
I found the check-in process quick and efficient which I appreciate after travelling. The staff were all pleasant and helpful, rooms clean and tidy and a good breakfast available to set you up for the day, what more do you need?
The only minor negatives are limited parking on site, there are public parking spaces available for £6 per 24hrs so it's not a major problem.
The other issue was the noise from the road if the window is open, it's not too bad though if the window is closed.
Would use this hotel again next time I visit Preston.

Stayed here for one night as part of tour travelling to Scotland . A wonderful welcome. Friendly staff. Clean room . Very comfortable bed. We had a lovely evening meal, which was cooked well and was hot . So welcome after a long day travelling . Breakfast was self service , with a lot of choice , prepared by very helpful friendly staff .

Stayed here a few years ago and I must admit that it was great value for money. The bed was comfy and big and the tv was a good size. Not too big not too small. Great for chilling out and watching a bit of tv at the end of a long day.

Good holiday inn. Staff where helpful with my delayed arrival. Hotel room was small and bed the mattress wasn't the newest or most comfortable but I slept well and it was clean. Hotel overall is a bit tired but helpful staff, good variety for breakfast. I'd stay again

This place is well presented and the staff well trained. The rooms are immaculate and so comfortable. The showers are awesome, so clean and powerful! The bed was extremely comfortable and the pillows...awesome!
The only thing, make the breakfasts BIGGER!

Spotless hotel and the rooms are clean too! very comfy beds and nice showers, the bar/restaurant area is beautiful too, not to forget the food!!😍 gorgeous!

honestly can't complain about this hotel! reasonably priced and friendly staff, can't do enough to help you.

This is a difficult review to write because it's not for the lack of trying that makes the hotel experience feel like a 1980s time machine.

Staff: the staff are great and can't do enough to help. The reception staff were great and ordering room service was a pleasant experience. The food service staff even left a note with dinner saying 'hope you have a great stay" etc. Now the cynic in me knows that this is a ploy to get higher tips (read any psychology text book for more) but even though I knew why, it was still a nice touch and deserves a mention.

Room: I was on the sixth floor which is supposedly reserved for IHG card holders and the corridors were all painted in a "business grey". The room itself however was in all honesty way below par for 2017 - it was very small, there was no plug by the bed (which in this day and age is crazy - EVERYONE has their phone in bed and use it for alarms etc), the TV was still analogue and had hardly any channels - for you kids out there analogue TV was pre digital and there was only a few channels that had crappy signal. The room was clean and tidy, but was still in the old 'Corby Trouser Press' era. So incredibly dated. The room was so small there wasn't any space to really put the suitcase even.

Location: centre of town so good location and was close to where I was working

Food: absolutely fine and as you'd expect from a standard hotel like this

Overall: honestly the hotel needs refurbishing because it's simply not up to the expected standards these days. With AirBnB the same nightly cost would allow you to stay somewhere twice as good - and that's the issue. The staff honestly try their best but IHG are doing them a disservice by not allowing them to give their guests the best experience by virtue of the hotel itself. Travelodge and Premier Inn are far more modern, bright and with larger rooms and because of that this hotel fails.