Holiday Inn Preston

4.3/5 based on 1661 reviews
Latest Reviews
Was impressed with the reception team and the modern and bright decor. Reception is on the 1st floor, 2 lifts were sensitive to how many people could get in! One broke down over night. Rooms good quality, but not too keen on the hard pillows. Unfortunately for us, the toilet didn't flush, we ended up using the toilets 1 floor below in reception area. We did report the issue, staff manager was apologetic. Breakfast was of high standard, staff friendly and professional. We would recommend this branch of Holiday Inn
Overall 8/10
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here last minute due to a train cancellation.
The staff are amazing and so friendly. Nothing is too much trouble for them. They went out there way to make us very comfortably. Rooms are very clean with comfortable beds. I would certainly return !
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stopped here on the sat on way to Morecambe
It was lovely
The staff was friendly and helpful
Nothing was a bother to them
The room was lovely and clean
We had dinner and breakfast
Cos it was a bus trip the dinner was a set menu
Not alot of choice on it
U had the choice of three
If you didn't like anything on it I don't know what would have happen
The dessert was only a choice of gateaux or fresh fruit so again not alot of choice
The breakfast was amazing
If I was in the area again I would stay here
tripadvisor.co.uk
Source: tripadvisor.co.uk
Staff very friendly from Leah at reception to Lorraine at Breakfast very clean and good location rooms a decent size and loved the little messages left which enhanced stay the staff here really want to make each persons stay and nice as possible
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed in the Holiday Inn Preston for 3 nights while our team took part in the Blackpool Tournament. There was 21 adults and 20 teenagers on our trip.

The service was wonderful that they provided for the OMP United team. From inital booking to arrival at the Holiday Inn on the 3rd May until departure on the 6th May the service was second to none. The staff were very accommodating, the food was great and the hotel was perfect for our stay.

Thank you Holiday Inn, Preston so much again and hopefully we get the chance to use you guys again in the future.
tripadvisor.co.uk
Source: tripadvisor.co.uk
When working in Preston I like staying at this hotel. It's a good all-rounder, including the location. My review is based upon staying over the last two years.

All staff are very friendly and helpful; I highlight Lorraine, who works as part of the team serving breakfast - she is full of life and welcoming, and Maria and Alicia who work on reception - both are friendly, welcoming and efficient.

Rooms are spacious and beds are firm, with a pillow change service available to suit preference. Rooms are always clean and tidy to a very good standard, I've never had a need to ask for change.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed 2 nights - 1st night there was a problem with the TV but they moved us immediately to another room. Service received by all staff was excellent; room was comfortable and the bed and the food was good.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Came here on a Caledonian holidays trip, rooms were really nice and clean. Food on the set menu provided was not nice though. Really poor quality - tastes like a microwave meal and stuff that had just been slung in the oven. Bar was good on the night, not too pricey for a hotel. Had live sport on and the staff were really nice and supportive. Food just let this place down on the evening but the breakfast in the morning was really good.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Brilliant staff excellent n clean best receptionist great food n in-said is beautiful the holiday is the best building ever we love it good football roots close to the city centre to the nightlife and the bars open till 2 o’clock excellent sleep clean rooms, comfy bed the best TPG teabags and best in the world that’s what I think
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely, quiet hotel with friendly, helpful staff who are happy working there. It's quiet because of the way it's built, not because it lacks clientele!
Comfortable rooms, adequately provided with Dove soap, shower and shampoo dispensers and ample tea and coffee etc with more on request.
Breakfast choices are extremely good from full English through continental to vegan and gluten free.
Evening meal was ok but we were on a coach tour package deal so the full menu may be better.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here with a group overnight on the eay to Scotland. A great location. Next to bus station and only 15 mins walk from train station.
Lovely friendly and helpful staff. Clean, comfortable room. Good food. Had both evening meal and buffet breakfast. Good bar, with plenty of comfortable seating and a good selection of drinks.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here for one night and I was impressed.

The staff were very friendly and the room was really quiet, I got an excellent nights sleep. The service in the restaurant in the evening was lovely and the food good and reasonably priced. Check out was friendly and they stored my bag for the day.

Location is excellent, a 1 minute walk to the bus station.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Thank you for your hospitality in a difficult situation. My son had an online, high profile interview and the staff in the holiday inn were all supportive and understanding of our situation.
We really appreciated your hospitality and understanding.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The staff all throughout the hotel was excellent. Every request was accommodated with a very polite and kind attitude. The hotel itself suits your needs on a quick business trip just fine, but it was the staff that made the experience 5/5! Special thanks to Alicja at reception.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I have stayed at this hotel almost every week since November 2023 and, in my opinion, it's the best hotel in Preston for business travel.

The rooms are always immaculately clean and comfortable and I always get a good night's sleep.

The basics are delivered really well every time: comfortable beds, plenty of storage including hanging space for clothes and ample sockets and USB charging ports, including on both sides of the bed. Breakfast is always tasty and efficient too.

The hotel's biggest asset is its staff, who are always welcoming, friendly and attentive.

I would highly recommend this hotel for business travellers needing a place to stay in Preston.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent stay with short a short notice booking. We urgently left premier inn because of how terrible it was. Holiday inn gladly booked us and gave us the present weekend stay we desired. We loved it so much we booked an extra night! Short walk from the bus station with onsite parking and a high street of nice restaurants that the staff gave great recommendations and local knowledge for.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely hotel. It’s why we always use Holiday Inn. Good location. Only a ten minute walk to the university of central Lancashire. Clean, comfortable beds, good selection of hot drinks. Great breakfast and nice bar.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Un Hôtel assez impersonnel sans grand intérêt particulier. Le personnel ne fera pas d effort particulier pour se faire comprendre si vous n êtes pas a l aise en Anglais. Le repas était bon, sans plus et le service un peu long...
google.com
Source: google.com
Had a very nice stay room was very nice and the bathroom.
Food was excellent and the staff very helpful no complaints .
google.com
Source: google.com
A really nice hotel, with good sized rooms and an even better bar and restaurant area. Breakfast was good and the area for taking work meetings was nice, if a little loud with a TV in the back ground. Checking and out was painless and they let me store a bag at the desk, very helpfully. Definitely looking to stay here again.
google.com
Source: google.com
This hotel was our coach trip stopover and it couldn't have been better. The staff were warm and welcoming, the room lovely and clean with a good view and the beds comfortable. The evening meal was very good and the breakfast amazing. Would definitely stay here again. Thank you.
google.com
Source: google.com
This central Preston hotel is adjacent to the bus station and a 3 minute walk to the town centre.
Amazingly friendly and helpful staff, who made my partner and I feel very welcome. Each member of staff I encountered were excellent ambassadors for the company.
The rooms are modern and spotlessly clean, the beds are very comfortable too.
Breakfast was fantastic however the evening meal was very disappointing due to a inedible soup starter.
google.com
Source: google.com
Always very friendly employees. Stay in the rooms from 1-4 floor, above too much noise from the wind coming in through the window.
google.com
Source: google.com
A nice and reasonably priced hotel with very positive, friendly and helpful staff.
Reasonably priced and comfortable bar.
My room was clean and ready on arrival. The room decor is pretty basic but absolutely fine - could see some obvious repair work had been done in the bathroom after water damage to the door for instance, but really all in good shape - just don't expect a high gloss finish...
google.com
Source: google.com
Fantastic food friendly service
google.com
Source: google.com
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Latest Reviews
Latest News & Updates

Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article