Holiday Inn Preston

4.3/5 based on 1607 reviews
Latest Reviews
Stag all round excellent friendly and warming
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great staff especially in the bar
Dyan and Kamila
tripadvisor.co.uk
Source: tripadvisor.co.uk
I visited whilst falling ill with a flu. The staff on reception, the bar and housekeeping have all been wonderful. One gent from the bar team even helped me buy some lemsip.
The burgers and pizzas are really good, and breakfast is a great selection.
google.com
Source: google.com
friendly staff and pleasant room
tripadvisor.co.uk
Source: tripadvisor.co.uk
Superb location to the town and public transport - bus station. Beds were very comfortable and room clean. Air con in the room and instructions on how to use were excellent & worked very efficiently.
Having the option of a bath in the room was a luxury and plenty of hot water was available.
A over the bath Shower was also available.
Staff were helpful & very friendly.
Food served to the group was adequate and different to the menu that was served to other guests from the main hotel menu.
Overall impressed at the standard and enjoyed the overnight stay.
I was with a group of travellers on a coach tour so cannot comment on the price as it was included in the overall tour costing.
Would def recommend or stay again if in the area.,
tripadvisor.co.uk
Source: tripadvisor.co.uk
Laura on Reception and Sean both great and very helpful / lovely people. Look forward to seeing them again next time
google.com
Source: google.com
Stopped off for an hour before going for a job interviw and needed a quick lunch and a change of shirt. The staff couldn't have been more friendly and helpful and the fish and chips exceded my expectations. Keep it up everyone.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Overnight coach trip stay. Room excellent. Service in bar & restaurant very good & friendly. Had a 3 course meal which was adequate. However there was a limited choice left for a dessert at the end of the meal.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Overnight coach stop on way from Scotland.
Hotel very clean staff very helpful. Food very good. 10 out of 10. No faults.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Right in the heart of town, easy to walk to from the train station. Close to main streets and food options, everything is walkable!
Dyan at the bar was wonderful! Very helpful and a delightful bartender?
google.com
Source: google.com
Used this hotel for a training event. Superb set up for it. Staff excellent - Amanda particularly. Food very good. Highly recommend.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Amanda was awesome in looking after us as usual
tripadvisor.co.uk
Source: tripadvisor.co.uk
Good experience and well organised. Great support from Amanda.
tripadvisor.co.uk
Source: tripadvisor.co.uk
After a long day of travel, I was greeted warmly by staff and had a lively dining experience - Dyan especially looked out for me and was wonderful! Will book again for sure next time I’m here!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Breakfast was great plenty of choices for everyone. Rooms nice and clean and beds comfy. The staff very friendly and helpful especially Dyan and Jess who went that extra mile to make us welcome.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Went for a Training Course. Whoever is responsible for the cleaning deserves a special mention. Absolutely spotless. The meal we had at lunchtime was delicious. Presentation, quantity and taste was phenomenal
Amanda went that extra mile. A credit to you
Highly recommended
Returning next week for 2nd part of course and so looking forward to it already
google.com
Source: google.com
Daniel on the bar what a man looked after me for 3 days and remembered my order each time and the smile that’s accompanied was superb
google.com
Source: google.com
I thoroughly enjoyed my stay at the Holiday Inn Hotel Preston. I was served very well by Dyan who was so friendly and served me with lots of enthusiasm and respect and always ready to help. I will definitely be glad to come back and recommend it to my friends and relatives. Regards, Charles.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I would like to express my sincere appreciation to Dyan for the excellent service she has provided during our stay over the past two weeks.

Dyan is always friendly, welcoming, and has a wonderful smile that makes guests feel comfortable and valued. What impressed me most was her amazing memory. After meeting me only once, she remembered my room number and even the food and drinks we usually ordered the very next day.

She has a natural ability to make guests feel at ease and always knows the right time to check if we need anything, without ever being intrusive. Her attention to detail, professionalism, and genuine care for guests have made our dining experience much more enjoyable.

Thank you, Dyan, for your exceptional service and kindness throughout our stay. You are a real credit to the hotel, and we truly appreciate everything you have done for us.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent facility for meetings and courses, Amanda and her team met all ours needs with a professional and attentive service. If you are looking for a course or meeting space I would highly recommend the Holiday Inn.
google.com
Source: google.com
My stay at Holiday Inn Preston was satisfactory overall. The location is convenient and the staff were polite and helpful throughout my visit. Check-in was straightforward, and the hotel generally felt clean and well-managed.
However, some areas could benefit from improvement. The room was comfortable but felt a little dated, and certain aspects of the stay didn't quite meet the standards I would expect. The food was acceptable, although the menu choices and quality could be improved.
Overall, it was an average experience. Nothing was particularly disappointing, but nothing stood out as exceptional either. A decent option for a short stay, but there is room for improvement.
google.com
Source: google.com
Super clean hotel with good breakfast
google.com
Source: google.com
Fantastic
google.com
Source: google.com
Really good hospitality and the hotel is in a really good location.

Our room was really comfy and we slept well, we stayed over before getting the train in the morning.

Everyone we spoke with were really lovely and provided great customer
tripadvisor.co.uk
Source: tripadvisor.co.uk
Had another 4 great nights staying here, I always vome here and a blessing to have AC in the rooms with an heatwave going on!
A special thanks to Dyan,Family, Laura
Julia and Lorraine , so very friendly and especially Dyan and Kamila for keeping me entertained and the laughs while I was having my nightcap! Well done to all the team thanks!
google.com
Source: google.com
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article