Holiday Inn Preston

4.3/5 based on 1607 reviews
Latest Reviews
We've stayed here several times and have more nights booked, as it's next door to Preston bus station where we pick up our coach to go on cruises.
The staff are brilliant every time we've stayed and this visit was no different. Sam on reception was very welcoming, friendly and helpful and when we asked for a quiet room at the back of the hotel was happy to oblige. Jess in the bar was equally as friendly, welcoming and helpful and both staff members are a real credit to the company. The bedroom was very clean, quiet and nice and cool and we had a comfy night's sleep.
Highly recommend this hotel but it's the staff who make the experience.
google.com
Source: google.com
Came for a meeting and was looked after by Amanda. She is always helpful and supports us with anything we need. She always ensures that we have enough refreshments, any dietary needs are catered for. Look forward to our meeting.
google.com
Source: google.com
We use the function rooms regularly, Amanda is always helpful and accommodating. Nothing is ever too much trouble. The venue is always clean and tidy and refreshments are always fresh and plentiful.
google.com
Source: google.com
Amanda is always helpful during our meetings. Keeps it’s lively and helps support our manager with technical issues
google.com
Source: google.com
Attended for a work meeting, fantastic room, fantastic service! huge thank you to Amanda
google.com
Source: google.com
Amanda help me set up my meeting room was a delight to deal with a true professional
google.com
Source: google.com
Couldn’t fault my stay here at all, great service from everyone, especially Amanda! Thank you for all your help during the meeting.
google.com
Source: google.com
Amanda for the hospitality always gives her best and makes the easy and comfortable from start to finish 😁
google.com
Source: google.com
Excellent service with a smile from Dyan in the restaurant
google.com
Source: google.com
Great hotel with fantastic staff, Mathew from maintenance was amazing.. after explaining my car window got smashed on the way up he went out of his way to provide me with a temporary fix - what a guy!!
google.com
Source: google.com
I have had the pleasure of both staying at and using the conference room for a week and I can not fault any part of the service provided , the staff are all welcoming and friendly and are happy to accommodate any request . AMANDA in particular is easy going and helpful always ensuring everything is set up correctly ready for day , nothing was ever a bother or a problem, I would highly recommend using this holiday inn as not only a fantastic base but for any corporate training / meeting space needed thankyou all for your fantastic service
Lisa
google.com
Source: google.com
For its price point it is good value
Thaw staff are all really lovely and so good at dealing with customers.
Ash, Kamila and the lovely Indian lady were absolutely lovely.
google.com
Source: google.com
We were down in Preston on an ancestry trip .
Booked a nights stay at the hotel, the bedrooms were very clean , food was very good , so was the service especially from the bar and waiting staff Dyan who was very professional and very welcoming and a pleasure to talk to .
I really enjoyed our stay
google.com
Source: google.com
Surprisingly nice hotel. On the outside it looks like a 1970s monstrosity but inside it is clean and modern. Staff are friendly.
Public areas bar and breakfast was clean and tidy and the typical holiday inn breakfast was good. Rooms were clean and tidy, bed was comfortable and the bathroom was neat and tidy. If I was in Preston again I would definitely stay at this hotel again.
Only slight negative is the carpark is small so you have to be lucky to get a parking space although there is a large public car park next to the hotel.
google.com
Source: google.com
Visited for a meeting and went along to the bar. Really friendly and helpful staff!
google.com
Source: google.com
My mum and I stayed for 1 night as we were going on a coach trip with Alfa from Preston bus station so it was more convenient to stay the night here as it is next to the bus station pick up point than a taxi in rush hour.
The hotel is beautiful and clean and the room was fantastic.
The main strength of this hotel is the staff and the customer service that they provide is second to none.
Each and every member is so friendly and welcoming but a special mention goes to Ash who is a shining star 🌟

Thank you for a wonderful stay!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great location, 10min walk to town centre. Stayed here for 2-3 months due to work commitments, rooms were always nicely prepared and clean.
Very knowledgeable, supportive and friendly staff, always felt welcome.
Food was amazing and I want to say thank you to whole team and Dyan for great experience.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Preston, spacious room, good value, very clean. Stay are so helpful really enjoying my stay and was confident to get to work and walk to the town centre
tripadvisor.co.uk
Source: tripadvisor.co.uk
very nice hotel with good food clean comfortable rooms and attentive staff. My quible would be the pillows need replacing, very uncomfortable which of course impacts on a good nights sleep.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I was only here for a few hours but the staff were so lovely and accommodating.
They truly took care of me and went out of their way to do so.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed at this hotel as my wife was attending a course. First class check-in by Sam and Ritesh. Overall the service at the hotel was excellent. Also, a wonderful breakfast. The restaurant areas were ultra clean. Shout out to Mary. Would certainly return if I was in Preston. .
tripadvisor.co.uk
Source: tripadvisor.co.uk
Modern, nice hotel. Nice bar and restaurant area. All staff were lovely but specifically Dyan, showed interest in every customer and is a credit to your team!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great conference facilities, food was excellent. Amanda looked after us really well and went the extra mile to make sure we had everything we needed
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely.
Rooms, Food perfect.
Staff especially Dyan in the restaurant amazing.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent staff at the bar and restaurant, Dyan was such a lovely person and such pleasant conversation while ordering. Suggested some nice starters which were excellently prepared by Suman in the kitchen. This week's special menu made to perfection by the chef!
tripadvisor.co.uk
Source: tripadvisor.co.uk
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article