Very happy with the initial introduction
Took my king Charles cav here today. He had a thorough check over. They had all the equipment on site ( no need to wait a week to have it …
Lovely vets and our dog loves to go.
My dog is very nervous of the vets. Magda was very patient and didn't rush us when he wasn't being very cooperative. I would definitely feel comfortable seeing her again.
Pleasant, professional, kind people.
Their kindness and professionalism was second to none. Ludo, my Bengal cat is doing very well. Thank you all
All.of the staff that we have encoutered have always been very professional and helpful . We have great faith in the vets expertise and go through any options or treatment …
Always professional and friendly. Great service from the whole practice
Excellent communication by staff. Shame that there is limited parking when I visited but it was busy inside.
Our little dog is quite anxious the lady's on reception were lovely, Ella the vet was very helpful and as this was a follow-up appointment gave him another good examination …
Cannot fault them. They have been amazing towards my pet and myself, even when i was a blubbering mess
Lovely vets, very helpful and understanding
Have used Pool House for many years mainly as they have a 24 hour emergency service and hospital which has been a great help for us and our pets. Vets …
Staff are amazing and so caring and thoughtful
High quality service reasonably priced. They've been taking excellent care of our 2 dog and 2 cats.
Great friendly vets who don't charge unnecessarily!
First time user of this facility which provides out of hours cover for our local vet. Our cat had been knocked down and we took him to be checked out. …
Unfortunately i've just had to have my cat put to sleep. Jenny the vet was very sympathetic. She explained everything thoroughly to us about the procedure and left us with …
Expensive but very professional and knowing surgeons.
I’ve used Pool House for the last 15/16 years for my dog, Bruno, who sadly went to sleep on Friday last week. Pool House are by far the most amazing, …
Pool house is our emergency vet's, we wish it was our regular vet's! We've been quite a few times with our Dachhshund (who had to have an emergency operation on …
Lovely friendly staff. The vet we saw listened to our concerns and treated Luna accordingly. If you a looking for a reputable vet I highly recommend Pool House Vets. Excellent …
Prefer going to the Burntwood surgery it's reception staff far more friendly, welcoming and helpful.
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