The Kitchen Shop

4.9/5 based on 364 reviews
Latest Reviews
Really extensive range of kitchen products, of excellent quality and interest. Always helpful service.
thebestof.co.uk
Source: thebestof.co.uk
I was very pleased with the pleasant service received at the Kitchen Shop in Lichfield.
thebestof.co.uk
Source: thebestof.co.uk
What an excellent selection of items at the Kitchen Shop. Staff are very friendly.
thebestof.co.uk
Source: thebestof.co.uk
I love the Kitchen Shop in Lichfield! Brilliant service from everyone. Recommend.
thebestof.co.uk
Source: thebestof.co.uk
The Kitchen Shop is a great place to look around and buy whatever you are looking for.
thebestof.co.uk
Source: thebestof.co.uk
Brilliant customer service and help with purchases. They have a wide selection of well priced kitchen equipment and household items. Highly recommended. The shop has been there for years and I have always enjoyed going in and buying something.
thebestof.co.uk
Source: thebestof.co.uk
Lesley W - Purchased a number of items from this lovely shop. As a person who does not cook I have relied heavily on the advice of the staff when purchasing gifts for friends and family. ALL GIFTS have been a total success and my friends and family now request gifts from The Kitchen Shop because of the super quality!
thebestof.co.uk
Source: thebestof.co.uk
A great family run business with a fantastic range of kitchenware. They have regular demonstrations and staff are very helpful. A fab shop! :-)
thebestof.co.uk
Source: thebestof.co.uk
I love this shop. The staff are so helpful and are never too busy to stop and demonstrate some weird and wonderful new gadget. Id definitely recommend going to see a demonstration, you get to see how the latest kitchen gizmo works and you get to try all the yummy food too! xx
thebestof.co.uk
Source: thebestof.co.uk
I LOVE The Kitchen Shop in Lichfield. Fantastic products, great gifts and amazing, helpful, friendly staff. Go visit - you'd be a fool not to!!
thebestof.co.uk
Source: thebestof.co.uk
The kitchen shop has to be the best shop in Lichfield, it has all the kitchen items you could ever want and more. I have shopped in this shop for many years and they never fail to impress me on their product knowledge and customer service. I have recently moved away from Lichfield and really miss being able to pop in, but always make a special visit to the shop when I am in the area. If anyone is in Lichfield that has not visited the shop, please do, you will not be disappointed!! Their demos are fab too!
thebestof.co.uk
Source: thebestof.co.uk
Fabulous, They arrange cooking demos and are always happy to answer any questions. Its the best shop of its kind in the area. Family run and very fair prices.
thebestof.co.uk
Source: thebestof.co.uk
I wanted to purchase a couple of items that appeared to be out of stock. The store called me and stated that they would order one of my items and that they had found the other item instore and would reserve it for me until my ordered item arrived. Today I received a call from the store and was told that they had not got the correct item instore after all and that they were not prepared to order it for me as they would have to place a minimum order with the manufacturer. How they dealt with this situation was another story - the person I spoke to was unapologetic until nearing the end of a 36 minute conversation, was basically saying that it was my fault that they had incorrectly said the item was instore & would be reserved for me. He was also not prepared to post out the ordered item now that it had arrived instore and not prepared to knock a small amount off the price as a gesture of good will. I tried to ask for a refund of the ordered item, saying I would purhase both items elsewhere, but I was told I would lose 20% of the cost. I wanted to give my business to a local store instead of ordering the items off the iinternet and I am very disappointed with the service regarding the item ordered and more importantly I am disappointed with the way the person I spoke to was very obstructive and not prepared to take responsibility for the error or do anything to help put the situation right. I asked to speak to the Manager but was told I would have to put my complaint in writing. I thought I would vote with this review and with my feet - I wont be using that store again.
thebestof.co.uk
Source: thebestof.co.uk

Reply from The Kitchen Shop:
We are very sorry to hear that you felt the service you received was lacking. This is an area we pride ourselves in and would appreciate it if you could email or write to us with more detail. We are sure this has been a simple misunderstanding that we can resolve. E-Mail: info@thekitchenshoplichfield.co.uk
Visited the shop as I was looking for advice and information on juicers and food processors. Jo, one of the staff members, could not have been more helpful and was so well informed about the products available. Such a refreshing change from stores where staff merely read info on the box to you! Will certainly return to buy products on the basis of this visit. Very impressed.
thebestof.co.uk
Source: thebestof.co.uk
The Kitchen Shop is the only shop where I can buy what I need. I recommend it.
thebestof.co.uk
Source: thebestof.co.uk
A very good shop with lots of choice. Staff are always helpful. Recommended.
thebestof.co.uk
Source: thebestof.co.uk
Jo was most helpful and informative. He advised us on water filters and we bought on his recommendations, making it a pleasant experience altogether. (PS I came into the store to buy a steamer!) Thanks!
thebestof.co.uk
Source: thebestof.co.uk
The Kitchen Shop in Lichfield has a great choice of goods, and helpful staff.
thebestof.co.uk
Source: thebestof.co.uk
It has the best home products and gadgets. The staff in there are so knowledgable and friendly (especially Simon) I love this shop and would recommend it to all my friends and family.
thebestof.co.uk
Source: thebestof.co.uk
Excellent quality items, very helpful and friendly staff, lots of instore events and demonstrations.
thebestof.co.uk
Source: thebestof.co.uk
Their staffs are friendly. There are demonstration. Everything in one roof and it is not very expensive at all.
thebestof.co.uk
Source: thebestof.co.uk
Fantastic service, lots of availability, staff were brilliant - very friendly and today we had a young man (Joe?) who helped and advised us on a Nespresso machine. He gave lots of advice - we even tried samples of coffee but did not push us to buy (we did purchase though!).
thebestof.co.uk
Source: thebestof.co.uk
Always shop here for lots of choice and unusual gifts. I would recommend the Kitchen Shop.
thebestof.co.uk
Source: thebestof.co.uk
Customer service is very good, helpful and very knowledgeable of the goods being sold.
thebestof.co.uk
Source: thebestof.co.uk
Excellent service as always. They have a lovely range of products at the Kitchen Shop.
thebestof.co.uk
Source: thebestof.co.uk
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Latest Feedback

In September 2016
Pauline Atchinson said

Always has what I want and very polite and helpful staff.