Pool House Veterinary Group

5/5 based on 291 reviews
Latest Reviews
I have had all my animals treated by this veterinary practice since 1994. The service they (and I) have received has always been first class. The highest professional standards, combined with courtesy, compassion and genuine care exceed all expectations. Would thoroughly recommend.
Receptionists are accommodating with appointments and sensitive to your personal needs. The vets show they care about your pet's problems and do their utmost to reassure you. The hospital is manned all weekend, so if your pet has to stay in you can talk to a person actually looking after them. Nothing is too much trouble.
Superb hydrotherapy treatment for my old Labrador. Better quality of life now. Thanks.
Although a relatively newcomer to the practice, I have only praise for your staff, for understanding and help with my difficult pet. My special thanks to Sian for her endless patience and kindness, which has been so helpful. My thanks to you all.
Bank holiday weekend my SBT puppy Peppa had 3 fits and was convulsing I really thought we were going to lose her, but Lauren was fantastic and Peppa made a full recovery.
Excellent service with polite and professional staff, always willing to help and the practice offers a great service to human and animals too!!
A faultless service. So informative and also empathetic. I would recommend to anyone. Thank you. 'RIP Max' (Richmond)
Pool House can always fit us in with an appointment and have very friendly and caring staff.
Great service. Really looked after our pooch when she had to visit them recently. Lovely staff. Nice premises. Good communication.
I recently had to use the services of Pool House when my Labrador was very suddenly taken ill. Overnight he went from being a very fit dog, to critically ill. The vets and nurses at Pool House provide outstanding care from the first time they saw him. Not only did they save the life of my beloved pet , but provided support to us, always keeping us informed of his progress, and patiently explaining any procedures/treatments they had to undertake. I really cannot recommend them highly enough.
I have always found Pool House staff to be extra polite and helpful and would always recommend them.
Thank you for a great open day. Lovely friendly staff. Very helpful. Will definitely bring my cat to see you.
Found all the staff friendly and efficient. Always manage to get an appointment and advice when needed.
We saw Damy(?) who was very helpful and kind. Will definitely want to see him again. Thank you.
Excellent when your pet is well or sick. I will always be grateful for the vet coming at short notice to euthanase my dog at home four years ago.
Had to call on Pool House in an emergency. The staff were really helpful and very friendly.
Have been using Pool House Veterinary Hospital for 11 years since I first had my dog. Always very welcoming, professional and showing real care + love for the animals. Quick at getting you an appointment. Highly recommend.
Have used this hospital twice now and would highly recommend them, for professionalism, 'customer service' and competence.
We have used Pool House for over 14 years. Caring staff in difficult situations.
Used them for years. Very good. This is our fourth dog we have brought to Pool House. Vets are brilliant. Attitude is caring.
Friendly service at Pool House Vets.Always caring. Happy to bring my dogs here.
Extremely professional every time I have visited. I would definitely recommend.
First class service. Staff are polite and professional. Great care taken of all my animals. Would recommend to anyone - and do!!
We have come here several times with our cat. All staff are professional and polite and they acted quickly care in our emergency case. We regularly purchase cat food at a good price. Thanks very much.
I think Pool House is wonderful! Helpful staff, always made to feel welcome.
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In December 2019
Hudson F said

Looked after Arlo. Five stars *****