ES Jewellery

4.9/5 based on 133 reviews
Latest Reviews
I love coming to ES Jewellery for Pandora. Recommend.
Fantastic service! Very helpful and patient staff!
The store was very well presented and clean throughout. Staff were very helpful and know their products. Very happy with my purchase and experience with ES.
Very patient staff as I wanted every tray of Pandora beads out!
Helpful and professional staff. Nice experience overall.
Very helpful staff. Good service and smiling faces!
Lovely shop and really friendly and helpful staff. Will definitely be coming back!
Excellent service from the staff at ES Jewellery in Lichfield.
Very good service. Immaculate, well set out shop. Very wide choice.
Wonderful service as always with ES Jewellery. I have been coming back year after year since they opened and the choice and service are always impeccable.
A friendly service with a good recommendation for a charm. A clean, lovely shop. Thanks.
Very helpful and good choice of jewellery. Friendly staff.
There is a never a time when I come into this shop that we aren't treated very special. Everyone tries their best to look after us all. Thank you.
Amazing service, brilliant member of staff. Credit to the company, helped me a lot, thank you.
I was looking for a gift for my partner and came across ES Jewellery. The staff where more than helpful in helping me choose the perfect gift.
Was looking for a Pandora charm. Good range available and good customer service.
Nicole was very helpful and nothing too much trouble. I would recommend them.
ES Jewellery offer a good service and the staff are friendly. They have a good range of products.
Fantastic customer service. They were really helpful in helping me to decide on a gift.
Helpful, friendly staff and a bright, clean shop too. I would recommend them.
I would recommend E S Jewellers in Lichfield. Very pleasant people and very helpful.
Great service, helpful staff and all friendly. I was pleased all round. Thanks.
While buying attempting to buy a Xmas present I was prevented from entering the premises because I had a dog with me, a medical assistance dog. The security man on the door refused me entry and I had to wait outside on crutches in pain while he clarified if I was to be allowed in. I would have gone elsewhere except they are the only stockists of what I wanted. When I was allowed in I voiced my concern of being refused entry and was told the security was not aware of the rules. The 'rules' are the law! I was disabled and refused entry until clarified. They have lost my business forever.

Reply from ES Jewellery:
Dear Joe H The security guard wasn't directly employed by us and was sent to us from a security firm (which I will think twice about using in the future) so he should have known the rules as regards assistance dogs and I did apologise profusely to you on the day as I was genuinely mortified about what happened. He told me he couldn't see any markings on your dog so he asked you politely to wait a moment whilst he clarified with me that it was okay for you to enter the store. The shop at the time was extremely busy and the security guard was concerned for yours, your dogs and other members of the public's safety which I don't think he made clear to you at the time. Again I apologise for the any inconvenience to you during the busy Christmas period and hope that you will be able to give us another chance in the future. Kind Regards Emma
Excellent service, enthusiastic, knowledgeable staff. Excellent range of jewellery.
Always great service, nothing is too much trouble for the staff at ES Jewellery.
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Latest Feedback

In November 2016
Will Delamont said

Very good help. 5 stars.