Animals at Home – Staffordshire Ltd

5/5 based on 47 reviews
Latest Reviews
We highly recommend Animals at Home. We have four cats two of which are elderly and need medication so when we decided we needed a break we contacted Animals at Home and were so pleased with the reassurance from Donna they would be looked after well and indeed they were. Alison visited twice a day to feed, give medication and also lots of love and attention with regular updates and photos of our little gang. We are very, very pleased with the service we have received.
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Reply from Animals at Home – Staffordshire Ltd:
Thank you so much for your kind words Marion. Alison will be thrilled x
I cannot recommend this company more highly. They have been caring, compassionate, and so very, very helpful. My husband was rushed into hospital with Covid and I am in quaratine. I was unable to walk my dog and they found a loving, caring home for him. He has epilepsy and he had to go to the vets for a blood test. They sorted all that out for me. I have had constant updates and pictures. I cannot thank them enough.
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Reply from Animals at Home – Staffordshire Ltd:
Thank you Lesley. It means so much that you've given this feedback, especially at such a difficult time for you x
We have used the pet transport service offered by Animals at Home Staffordshire twice and will now always go to them in future when we need transport for our nervous dog. Jeff is is fantastic, very supportive and helpful, so much more than a taxi service! This combined with a very friendly and efficient booking with Louise, means we would not hesitate in recommending this service wholeheartedly.
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Reply from Animals at Home – Staffordshire Ltd:
Katherine thank you so much for your wonderful comments, we really appreciate it. We're always here if you need us x
I had a fantastic experience leaving my dog Molly with her host family. She was very well looked after and I was kept up-to-date with photos and messages while I was away. The whole process was easy and very reasonably priced....the peace of mind was priceless! Thank you.
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Our hearts were broken this week when we lost our beloved St Bernard ‘Lola’ of 11 years 🐶 🐾 At 55kg she was a big girl and we really didn’t know where to start. One call to Jeff is all it took. His compassion and professionalism made the whole process, as smooth and as comforting as it could be at an extremely difficult time 😢 Prompt collection with dignity and she was back home 24hrs later 🙏 Can’t thank you guys enough...
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A professional, caring and thoughtful young lady looked after our pets for a week. She sent photos and updates through the week and asked questions when necessary. It takes the worry and stress out of leaving beloved pets behind, knowing that there’s an animal lover looking after them. Would definitely recommend this company, very customer service orientated.
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Reply from Animals at Home – Staffordshire Ltd:
Thank you so much. We're delighted to know that you're happy with us. See you again soon x
I have a Netherland dwarf rabbit called Pablo, and they looked after him for two days when I was away. Pablo has had Econiculi which has left his head tilted, meaning he needs extra attention than other rabbits. I was a little worried at first leaving him due to him needing eye lube in his eyes once a day. They looked after him so well, they sent me pictures while I was away to make sure I can see how he is. They gave as much care and love to looking after him as I do. I would honesty recommend this company to anyone who needs pet care and also who would be worried about leaving there pet behind!!
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Reply from Animals at Home – Staffordshire Ltd:
We fell a little bit in love with Pablo Kayleigh! Thank you for your lovely review x
We are very impressed by Donna and Jeff. Their professionalism, care and kindness are second to none! We got in touch with Donna and Jeff to take our puppy from Walsall to Heathrow airport and we will not hesitate to recommend them. Jeff visited the puppy and reassured us with his warmth and patience. We will definitely keep in touch with a Donna and Jeff! Ada Warren
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Reply from Animals at Home – Staffordshire Ltd:
Thank you so much Ada, your lovely comments are very much appreciated x
I don’t usually respond to writing reviews, but these two wonderful people need a mention. Donna and Jeff from Animals at Home are amazing! Our story began last year. My Mom, who is an Alzheimers sufferer, has a lovely dog called Toby, who she worships. But unfortunately, due to her illness, she cannot take him for a walk anymore and has difficulty remembering to let him out into the garden. So, after a lot of searching and research we found Donna and Jeff and haven't had any regrets since asking them if they could help. Donna and Jeff are not just a dog walking service, they are really special and go more than the extra mile, which is an understatement. They walk my Mom’s dog for his night-time walk, check his water bowl, prepare his food for the next day and even check that my Mom is ok and report back to me immediately if they have any concerns about anything. Not bad for a dog walking service! 😊👍 We couldn't manage without these two wonderful people. Obviously budget comes into play but they are so reasonably priced, we're not sure how they do it. We can’t recommend Donna and Jeff enough. If you need dog walker, holiday care, vet trips etc for your pets, you don't need to look any further! We know times are not good right now but it’s not forever and we need lovely people like Donna and Jeff to still be able to provide their special service. Things will be back to normality in the not to distance future and we can certainly recommend Donna and Jeff for your pets needs. Stay safe and well.😘 Karen, Nigel and Sheila and of course Toby dog!🐕
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Reply from Animals at Home – Staffordshire Ltd:
Thank you so much for your kind words. We're really pleased that we can help x
Wow wow wow what amazing people !! Thankyou so so much for helping my mom at such a awful time where we are all scared about going out never mind how we are going to get our dog to a vets my moms dog dixie was really poorly and needed the vets ASAP these wonderful people came and collected dixie to take her to the vets as my mom was poorly and unable to get her there they were amazing, professional, truly sincere people who genuinely care. We really dont know what we would of done without you, myself and my mom didn't even realise a pet ambulance even existed. I would recommend these lovely people to anyone they made dixie calm and as comfortable as they could for the journey to the vets thankyou so so much thumbs up to you incredible people 👍🏼 Thankyou so so much you truly are amazing 😘😘 xx
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Reply from Animals at Home – Staffordshire Ltd:
Thank you Kelly for such lovely feedback. We're so pleased we could help x
During these difficult times of COVID 19, we were faced with a dilemma of how to get our new pup from its Breeder to us approx 70miles. However, between the breeder and ourselves we called on the services of Donna and Jeff from Animals at home. The service was exceptional, it’s was obvious from our first communication to the time they delivered our new pup, how much they care about animal welfare first and foremost! Donna and Jeff have very professional standards and have a excellent personal skills They informed us when they left and rang us again when Jeff was 20mins away from dropping Kali the pup to us! Procedures for the drop off were explained clearly and concisely for no person to person contact due to Covid. Our pup was delivered safely, happy and content! Donna and Jeff even contacted us the following day ensure all was well, they wished us all the best with Kali and even said they’d love to see pics of her as she grows. Overall a first class service from a first class animal loving couple. Thankyou so much!
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Reply from Animals at Home – Staffordshire Ltd:
Thank you so much Jill for such wonderful words. It was our pleasure and we're delighted to have met you and little Kali.
Thank you Jeff and Donna for your amazing service collecting and delivering our new Puppy. She was so chilled on arrival; even after coming from South Wales to West Yorkshire. If you have a puppy to be collected (especially during this Covid 19 outbreak), I would highly recommend Donna and Jeff thanks again. Su Gunnell
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Reply from Animals at Home – Staffordshire Ltd:
Thank you so much Susan, it was our pleasure x
contacted Donna & Jeff about finding our Olly a home from home. They found us a great couple at short notice. We could go away, relaxed knowing that Olly would get the 24/7 attention he deserves. We left Olly with Dave & Georgia. He had a great time! And, so could we! Normally we worry abiut ow he’s getting on but this time we had regular ‘pupdates’, messages and texts telling us how he was doing. ‘Olly is Olly’ aka stubborn, single-minded, unruffled and not fussed. Dave & Georgia gave him space to be just Olly. We love them for that. A home from home and a holiday for all of us. Great job - Thank you 😊 X
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Reply from Animals at Home – Staffordshire Ltd:
Thank you for such lovely feedback Mandy x
Louise looked after our two 7 month old Sprockerpoos at our own home for 10 nights. She was super lovely, quickly bonded with the puppies and her daily updates and videos put our minds at rest, which meant we could enjoy our holiday worry free. Louise looked after the house too (I’m sure it was cleaner than before we left!). We would happily recommend Animals at Home to anyone. Donna was very friendly and down to earth and the entire service service was very professional and efficient. Looking forward to booking our next holiday, safe in the knowledge that the puppies will be well looked after and happy.
thebestof.co.uk
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Reply from Animals at Home – Staffordshire Ltd:
Thank you for such lovely feedback Hazel, it's so appreciated x
I cannot write highly enough of the service provided by Animals at Home. I didn’t think we would ever trust anybody outside of family to look after our dog, but she loves the time spent with her host family. She truly is treated as though she is at home. We receive updates and pictures throughout the day and have total trust in her care.
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Reply from Animals at Home – Staffordshire Ltd:
Thank you so much Rachel, what lovely feedback. It's really appreciated x
Thank you to Donna and Jeff at Animals at Home Pet Care Services for their brilliant pet transport service who came to my rescue at short notice. I can't recommend their services enough and shall certainly be calling upon them again and recommending them to all my friends and family.
thebestof.co.uk
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Fantastic job looking after our 2 cats while we were away. Updates on how they were, updates on the house and an excellent and professional service. Great job.
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Reply from Animals at Home – Staffordshire Ltd:
That's really kind Andy, thank you.
Excellent service from Donna & Jeff , I would not trust my pets with anyone else and know they are in safe hands. They keep me updated when we go away how they are doing and also send the odd photograph or video to reassure me all is well and they are happy. Whenever we go to collect our pets they are reluctant to return home a great credit to Donna &Jeff and the care and love they show them .
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We couldn’t ask for better person to look after our cats while we were away than Donna! I cannot think about abything negative because everything was perfect. You can tell how much they love animals at Animals at Home and animals love them. Perfect service. It’s great to know that your pets are safe and happy when you are not home. Thank you!
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Reply from Animals at Home – Staffordshire Ltd:
Such lovely comments Silvie, thank you. We're looking forward to seeing you all again soon x
Donna and Jeff are fantastic! They helped us out with home visits for our two kittens when we went away overnight. Not only do they perform the routine of feeds and litter cleanups, they went above and beyond to play with our kittens and send us regular updates whilst we were away. Animals at Home - West Staffs Ltd is a very professional and competent organisation, but Donna and Jeff are the cherry on top. They are kind, caring, and friendly individuals in their own right who will ensure your pets are safe and content in the comfort of their own home whilst you are away. We look forward to using Animals at Home again in future, especially for vet visits as we do not own a car.
thebestof.co.uk
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5 star service again from Louise at AAH . All pets well cared for. Have already booked my 2020 requirements!
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I couldn’t of asked for better people to arrange and look after our dog for us. We’re all 100% happy and genuinely would recommend these guys to anyone! I’ll always use them in the future as my go to dog boarders. Thank you all xx
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A truly outstanding service was provided for our cats. Prompt, efficient, reliable and friendly. I would highly recommend Animals At Home, if you wish your animals to be cared for in your own home (stress free) then this is the company to use.
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Reply from Animals at Home – Staffordshire Ltd:
Thank you so much for such great feedback x
Extremely happy with there service. Our dog loved his time with Donna & Jeff. I’m sure his holiday was as enjoyable as our own.
thebestof.co.uk
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Reply from Animals at Home – Staffordshire Ltd:
Thank you Tracy. We had a lovely time with Razor x
A very professional service from start to finish. We are very satisfied and most of all we felt that the people who looked after our dog are extremely responsible and caring people. Will definitely use again and highly recommended
thebestof.co.uk
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Reply from Animals at Home – Staffordshire Ltd:
Thank you Andy for such great feedback. See you soon we hope.
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Latest Feedback

In October 2019
Margaret H said

This business is the best thing that ever happened! Especially for those of us who may find it difficult to take our dog anywhere! I wish it well in the future.