Animals at Home – Staffordshire Ltd

5/5 based on 93 reviews
Latest Reviews
We highly recommend Animals at Home. We have four cats two of which are elderly and need medication so when we decided we needed a break we contacted Animals at Home and were so pleased with the reassurance from Donna they would be looked after well and indeed they were. Alison visited twice a day to feed, give medication and also lots of love and attention with regular updates and photos of our little gang. We are very, very pleased with the service we have received.
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
Thank you so much for your kind words Marion. Alison will be thrilled x
I cannot recommend this company more highly. They have been caring, compassionate, and so very, very helpful. My husband was rushed into hospital with Covid and I am in quaratine. I was unable to walk my dog and they found a loving, caring home for him. He has epilepsy and he had to go to the vets for a blood test. They sorted all that out for me. I have had constant updates and pictures. I cannot thank them enough.
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
Thank you Lesley. It means so much that you've given this feedback, especially at such a difficult time for you x
We highly recommend Animals at Home. We have four cats two of which are elderly and need medication so when we decided we needed a break we contacted Animals at Home and were so pleased with the reassurance from Donna they would be looked after well and indeed they were. Alison visited twice a day to feed, give medication and also lots of love and attention with regular updates and photos of our little gang. We are very, very pleased with the service we have received.
google.com
Source: google.com
My husband was taken into hospital with Covid and I am in quarantine. I was unable to walk my dog. They found a loving caring home. It was the first time our boy had been away from us but they coped with him, going above and beyond what I could have hoped for. He has been loved and cared for. He needed to go to the vet for bloods taken and they organised all of that. I cannot thank them enough. I have had frequent updates and pictures. I fully recommend this company. They go many steps beyond what I expected. Thank you.
google.com
Source: google.com
We have used the pet transport service offered by Animals at Home Staffordshire twice and will now always go to them in future when we need transport for our nervous dog. Jeff is is fantastic, very supportive and helpful, so much more than a taxi service! This combined with a very friendly and efficient booking with Louise, means we would not hesitate in recommending this service wholeheartedly.
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
Katherine thank you so much for your wonderful comments, we really appreciate it. We're always here if you need us x
Recently we were fortunate enough to contact Animals at Home and put our two babies into the care of Dave and Georga recommended by Wayne We could not have been happier with their stay Every day we had pictures and little stories which even on holiday I looked forward to the daily mail I can’t speak highly enough about the service of this company and the care they gave 16 year old Bess and Duque Seven I would not hesitate to put Bess and Duque back into their care and would recommend them every time Thank you so much giving us a carefree holiday Kind regards Robin and Sheila Williams
google.com
Source: google.com
I had a fantastic experience leaving my dog Molly with her host family. She was very well looked after and I was kept up-to-date with photos and messages while I was away. The whole process was easy and very reasonably priced....the peace of mind was priceless! Thank you.
thebestof.co.uk
Source: thebestof.co.uk
I had a fantastic experience leaving my dog Molly with her host family. She was very well looked after and I was kept up-to-date with photos and messages while I was away. The whole process was easy and very reasonably priced....the peace of mind was priceless! Thank you.
google.com
Source: google.com
Our hearts were broken this week when we lost our beloved St Bernard ‘Lola’ of 11 years 🐶 🐾 At 55kg she was a big girl and we really didn’t know where to start. One call to Jeff is all it took. His compassion and professionalism made the whole process, as smooth and as comforting as it could be at an extremely difficult time 😢 Prompt collection with dignity and she was back home 24hrs later 🙏 Can’t thank you guys enough...
thebestof.co.uk
Source: thebestof.co.uk
A professional, caring and thoughtful young lady looked after our pets for a week. She sent photos and updates through the week and asked questions when necessary. It takes the worry and stress out of leaving beloved pets behind, knowing that there’s an animal lover looking after them. Would definitely recommend this company, very customer service orientated.
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
Thank you so much. We're delighted to know that you're happy with us. See you again soon x
First time using the service. Was paired with a lovely couple in Rugeley. My bulldog is 6 years old has a few issues but I felt totally at ease leaving her with the hosts. Definitely use the services again
google.com
Source: google.com
Kind, caring, compassionate are just a few words to describe Jeff. Our lab cross Halle, was unable to walk & needed to go to the vets. Without drawing attention to how worried we were Jeff was extremely calm & relaxing, ensuring us with his kind words. He was safe at all times using Covid safety precautions & made sure Halle was ok! I would highly recommend Jeff to anyone & everyone. Thankyou !
google.com
Source: google.com
I have a Netherland dwarf rabbit called Pablo, and they looked after him for two days when I was away. Pablo has had Econiculi which has left his head tilted, meaning he needs extra attention than other rabbits. I was a little worried at first leaving him due to him needing eye lube in his eyes once a day. They looked after him so well, they sent me pictures while I was away to make sure I can see how he is. They gave as much care and love to looking after him as I do. I would honesty recommend this company to anyone who needs pet care and also who would be worried about leaving there pet behind!!
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
We fell a little bit in love with Pablo Kayleigh! Thank you for your lovely review x
I have a Netherland dwarf rabbit called Pablo, and they looked after him for two days when I was away. Pablo has had Econiculi which has left his head tilted, meaning he needs extra attention than other rabbits. I was a little worried at first leaving him due to him needing eye lube in his eyes once a day. They looked after him so well, they sent me pictures while I was away to make sure I can see how he is. They gave as much care and love to looking after him as I do. I would honesty recommend this company to anyone who needs pet care and also who would be worried about leaving there pet behind!!
google.com
Source: google.com
Fantastic service with this company. Our cat was extremely injured and this was the only service willing to help us when we were desperate for help. Donna, the lady who dealt with us was fantastic, you can really tell that the company truly care about the animals they work with and were very sympathetic and understanding to our situation. I would recommend this service to anybody, I felt very comfortable working with Donna and I cannot express how great she was. Wish I could give more stars.
google.com
Source: google.com
There aren’t enough words to describe how wonderful these people are. Giving support when I needed it the most. Went over & above the call of duty when my poor furbaby couldn’t get up & walk. I can’t thank them enough & would definitely recommed ❤️
google.com
Source: google.com
We are very impressed by Donna and Jeff. Their professionalism, care and kindness are second to none! We got in touch with Donna and Jeff to take our puppy from Walsall to Heathrow airport and we will not hesitate to recommend them. Jeff visited the puppy and reassured us with his warmth and patience. We will definitely keep in touch with a Donna and Jeff! Ada Warren
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
Thank you so much Ada, your lovely comments are very much appreciated x
Well what can I say? Geoff and Donna you are such amazing people. On Wednesday 22nd April 2020 my moms poor dog, Dixie took a turn for the worse. My mom was panicking as she knew that Dixie had come to the end of her life as she has had a tumour for a few months now and it had gradually got worse over the last few days and was causing other health issues for her. My mom, unfortunately is very ill herself so couldnt take her to the vets. None of us, as a family knew that this kind of service existed and is available to anyone that needs it. Geoff and Donna came and collected Dixie, reassured my mom and made Dixie feel comfortable on her journey to the vets and are very professional at what they do. We honestly cannot thank these guys enough and would highly recommend them. Thanks Geoff and Donna you really are angels xxxxx
google.com
Source: google.com
I don’t usually respond to writing reviews, but these two wonderful people need a mention. Donna and Jeff from Animals at Home are amazing! Our story began last year. My Mom, who is an Alzheimers sufferer, has a lovely dog called Toby, who she worships. But unfortunately, due to her illness, she cannot take him for a walk anymore and has difficulty remembering to let him out into the garden. So, after a lot of searching and research we found Donna and Jeff and haven't had any regrets since asking them if they could help. Donna and Jeff are not just a dog walking service, they are really special and go more than the extra mile, which is an understatement. They walk my Mom’s dog for his night-time walk, check his water bowl, prepare his food for the next day and even check that my Mom is ok and report back to me immediately if they have any concerns about anything. Not bad for a dog walking service! 😊👍 We couldn't manage without these two wonderful people. Obviously budget comes into play but they are so reasonably priced, we're not sure how they do it. We can’t recommend Donna and Jeff enough. If you need dog walker, holiday care, vet trips etc for your pets, you don't need to look any further! We know times are not good right now but it’s not forever and we need lovely people like Donna and Jeff to still be able to provide their special service. Things will be back to normality in the not to distance future and we can certainly recommend Donna and Jeff for your pets needs. Stay safe and well.😘 Karen, Nigel and Sheila and of course Toby dog!🐕
google.com
Source: google.com
I don’t usually respond to writing reviews, but these two wonderful people need a mention. Donna and Jeff from Animals at Home are amazing! Our story began last year. My Mom, who is an Alzheimers sufferer, has a lovely dog called Toby, who she worships. But unfortunately, due to her illness, she cannot take him for a walk anymore and has difficulty remembering to let him out into the garden. So, after a lot of searching and research we found Donna and Jeff and haven't had any regrets since asking them if they could help. Donna and Jeff are not just a dog walking service, they are really special and go more than the extra mile, which is an understatement. They walk my Mom’s dog for his night-time walk, check his water bowl, prepare his food for the next day and even check that my Mom is ok and report back to me immediately if they have any concerns about anything. Not bad for a dog walking service! 😊👍 We couldn't manage without these two wonderful people. Obviously budget comes into play but they are so reasonably priced, we're not sure how they do it. We can’t recommend Donna and Jeff enough. If you need dog walker, holiday care, vet trips etc for your pets, you don't need to look any further! We know times are not good right now but it’s not forever and we need lovely people like Donna and Jeff to still be able to provide their special service. Things will be back to normality in the not to distance future and we can certainly recommend Donna and Jeff for your pets needs. Stay safe and well.😘 Karen, Nigel and Sheila and of course Toby dog!🐕
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
Thank you so much for your kind words. We're really pleased that we can help x
Wow wow wow what amazing people !! Thankyou so so much for helping my mom at such a awful time where we are all scared about going out never mind how we are going to get our dog to a vets my moms dog dixie was really poorly and needed the vets ASAP these wonderful people came and collected dixie to take her to the vets as my mom was poorly and unable to get her there they were amazing, professional, truly sincere people who genuinely care. We really dont know what we would of done without you, myself and my mom didn't even realise a pet ambulance even existed. I would recommend these lovely people to anyone they made dixie calm and as comfortable as they could for the journey to the vets thankyou so so much thumbs up to you incredible people 👍🏼 Thankyou so so much you truly are amazing 😘😘 xx
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
Thank you Kelly for such lovely feedback. We're so pleased we could help x
During these difficult times of COVID 19, we were faced with a dilemma of how to get our new pup from its Breeder to us approx 70miles. However, between the breeder and ourselves we called on the services of Donna and Jeff from Animals at home. The service was exceptional, it’s was obvious from our first communication to the time they delivered our new pup, how much they care about animal welfare first and foremost! Donna and Jeff have very professional standards and have a excellent personal skills They informed us when they left and rang us again when Jeff was 20mins away from dropping Kali the pup to us! Procedures for the drop off were explained clearly and concisely for no person to person contact due to Covid. Our pup was delivered safely, happy and content! Donna and Jeff even contacted us the following day ensure all was well, they wished us all the best with Kali and even said they’d love to see pics of her as she grows. Overall a first class service from a first class animal loving couple. Thankyou so much!
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
Thank you so much Jill for such wonderful words. It was our pleasure and we're delighted to have met you and little Kali.
Thank you Jeff and Donna for your amazing service collecting and delivering our new Puppy. She was so chilled on arrival; even after coming from South Wales to West Yorkshire. If you have a puppy to be collected (especially during this Covid 19 outbreak), I would highly recommend Donna and Jeff thanks again. Su Gunnell
thebestof.co.uk
Source: thebestof.co.uk

Reply from Animals at Home – Staffordshire Ltd:
Thank you so much Susan, it was our pleasure x
Donna and Jeff went the extra mile for my family. The compassion they showed was amazing. They helped my family out, at our time of need and what they did, was over and above anything you could ask for. I cannot thank them enough for their help, guidance and support. Amazing people. Thank You!!!
google.com
Source: google.com
Donna & Jeff were amazing with our new pup. During these difficult times of COVID-19 we unfortunately couldn't pick our pup ourselves but Donna and Jeff were perfect. They were professional and friendly the whole time and we were very happy with the service. Our puppy was brought to us safe and sound all the way from wales to staffordshire so a good long trip. They really took care of our puppy and couldn't be happier with the good communication throughout, the experience with them was great. Thank you both!!
google.com
Source: google.com
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Latest Feedback

In October 2019
Margaret H said

This business is the best thing that ever happened! Especially for those of us who may find it difficult to take our dog anywhere! I wish it well in the future.