Flying Colours for team at Harbour Dental Care
13th March 2013
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The CQC carried out a routine scheduled inspection at the dental practice in January 2013 to check that essential standards of quality and safety are being met by staff and processes.

Five of the 16 essential standards were assessed on this occasion, including respecting and involving people who use services; care and welfare of people who use services; cleanliness and infection control; staffing; and complaints.

The CQC advisor looked at the personal care or treatment records of people who use the service, observed how people were being cared for and talked with both patients and staff.

After inspection of national standards of quality and safety at the dental practice, all standards were found to be met. This means that you can rest assured that we do everything we can to provide you with a premium service in a safe and considerate environment.

The CQC is the regulator for the healthcare sector; it is their responsibility to check whether hospitals, care homes and care services are meeting essential standards. In the last five years dental practices were added to their remit, meaning that all NHS and private practices have to ensure they meet the CQC standards of care.

As per the standards:-

  • Healthcare practitioners should ensure people are treated with respect, involved in discussions about their care and treatment and able to influence how the service is run.
  • People should get safe and appropriate care that meets their needs and supports their rights.
  • There should be enough members of staff to keep people safe and meet their health and welfare needs.
  • People should be cared for in a clean environment and protected from the risk of infection.
  • People should have their complaints listened to and acted on properly.

A copy of the CQC report can be seen here:

About the Author

Kevin Barber

Member since: 10th July 2012

Ipswich word of mouth specialist, promotes and markets the best businesses in Ipswich. Passionately supporting local businesses, organisations and events

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