It’s always easier to moan about bad service and we rarely take the time to say when we are happy . Some businesses find it embarrassing to ask their customers for feedback, either through fear of being criticised or just because its not in their nature to do so. That’s why we run an annual 14 Days of Love Campaign.
This was the 4th annual 14 Days of Love Campaign and we were delighted with the effort put in by many of our customers all vying for the accolade of ‘Most Loved Business in Hitchin’
Huge congratulations go to Pebble Sanctuary, Geraldine, Catriona and their team. This is the 2nd time Pebble Sanctuary have won this prestigious title in the past 4 years.
“At Pebble we all love the fun involved in The 14 Days of Love. It’s a great opportunity to ask our clients to give Pebble a review and they get very caught up in the competition along with us. Winning again is a brilliant way to say a big thanks to our team and clients for all their support.” Said Geraldine.
And the love didn't just spread locally! 3 businesses all came top in the UK in their respective categories:-
The Pilates Pod, Dr Hadwen Trust for Humane Research, Woodside Osteopathy and Pebble Sanctuary were runners up in their categories in the UK too. Over 1000 people voted in the campaign and we are delighted that so many took the time to get involved.
The campaign is a fun way to interact with people but the aim is quite serious. The power of testimonials has such a huge influence over people, who doesn’t look at reviews when deciding whether to stay at a hotel or buy something off Argos/Amazon and it’s the same with local businesses.
Here are a couple of examples of reviews that came through over the 2 week campaign.
"Brilliant organisation doing hugely important work - encouraging the medical community to use alternatives to animal research. Not only saving millions of animals from unnecessary suffering, but also ensuring that treatments being developed are effective on humans rather than animals - so everyone is a winner! "
"The one thing you want when it comes to visiting the dentist is to be treated by someone who is professional, capable but most of all caring. The treatment you get at this clinic is second to none, my whole family go here and without fail you can trust them to take care of you whilst being charming, efficient and honest. I really rate this business"
14 Days of Love will return in 2014 even bigger and better! Until next year..