Fantastic service, never fazed by the most unusual of design ideas.

Jackie and Andy at Lance James always take care to understand your specific needs in order to provide a stunning item from their well chosen ranges or to advise how to alter an existing treasured item...

Lovely staff and they always go the extra mile . Would thoroughly recommend.

Fantastic service - I needed to repair a ring and Lance James not only did a great job, they repaired it faster than they originally quoted. The staff are so friendly and down to earth, it's a pleasure...

Fantastic service and made my engagement and wedding ring from scratch as I wanted. Thank you.

5 stars. Very helpful and friendly and did a lovely piece of work for me.

Had two rings repaired/ resized. Very happy with the result. Great service from knowledgeable people.

I wanted a bespoke piece of jewellery made, explained what I wanted and their first images they sent through were spot on!! Brilliant workmanship and a very satisfied client - will definitely recommend...

Lance James fixed my engagement ring after I accidentally knocked out the diamond from the top. I had also damaged the clasp that holds the diamond. Jackie explained the whole process required to fix it...

Having had my engagement ring re-sized & purchased my wedding ring there several years ago, I have recently had the stone in my ring secured & both rings cleaned & polished. They look absolutely brilliant...

My partner discussed specifications with them for a bespoke ring. They then sent us images of what it would look like which, after a couple of minor modifications, we agreed on. When we received the ring...

I have used Lance James to repair or redesign various pieces of jewellery including earrings, bracelets, rings for me for a few years now and I always find them helpful, friendly and honest with their...

From Start to finish Lance James have been fantastic. I was recommended to pop in & speak to Jackie about our Wedding bands. My fiancé wanted something a bit different made from titanium & bespoke. Jackie...

I had a solid silver salver with unwanted engraving, Lance James revived it without any trace of it being there. An excellent job I will use them again for other jewellery modification.

We bought our wedding rings from Lance James & couldn't have asked for a better service! The selection process was so straight forward and the guys in the shop were so helpful & gave advice! We are so...

Thank you so much very happy with the service, very friendly and helpful. Excellent workmanship, will certainly recommend to family and friends. Top job well done.

I recently had a ring repaired at Lance James and was so pleased by the result. Jackie had done a really good job, was transparent about the charges, and I was so impressed by the high levels of customer...

Outstanding friendly service. My wife's lost pendant was recreated to perfection from a photograph, and we have just taken delivery of a bespoke eternity ring to fit with self-designed wedding and engagement...

Excellent care and service. Would definitely recommend this company to friends.

I won a £100 gift voucher to spend here and I brought my wife along later to treat her and she found some lovely silver items. She was well pleased.

I was very impressed with the service provided. I bought my wedding and engagement rings in for rhodium plating and had them back within 24 hours. Thanks loads.

Always a pleasure to shop here. The staff are friendly, knowledgable and wonderful to deal with. A fantastic range of jewellery of which some is unusual and unique. Just wish we had more money to shop...

When the pearl fell off my favourite ring, I took it to Lance James to be repaired because people had told me good things about it. They weren't wrong! I was delighted both with the quality of workmanship...

My girlfriend couldn’t find the engagement ring she wanted so I thought it would be best for her to design it then it would be exactly what she wanted. After having a few quotes that were really expensive,...

Lance James and Jackie in particular have been brilliant to my family and I over the years, even hanging on to a bespoke ring that we were unable to pay for when expected due to an unforeseen financial...