easyStorage
Latest Reviews
The service could not have been bettered. It surpassed my every expectation, pleasantly so. From start to finish staff were; flexible, thorough and professional. The area manager and removal men for London West and Middlesex deserve extra commendation, all of whom fulfilled the brief to the letter, brilliant! Would highly recommend.
Source: trustpilot.com
If you'er looking for affordable friendly prompt service easy storage is the way to go! Ive used this company twice now for a complicated move and the team was nothing short of accommodating and flexible. I would defiantly recommend using them for your relocating/storage needs!
Source: trustpilot.com
What can I say - these guys were great. I had a unique situation with a rather large sofa needing to go over a balcony and down two flights of stairs. Not a nice or easy job but they went above and beyond to make sure we got it down in time for me to be out of the flat. They were quick and efficient on everything else and had good banter and smiles throughout. The loading of everything else went smoothly and really quick so I was really happy all round. I would definitely recommend the team, the storage boxes are ideal too - so simple and quick. Genius! I'd definitely use them again.
Source: trustpilot.com
The service was amazing! They made it nice and easy when picking up my things and loading it, as well as accommodating my need to visit the storage unit and add things. Great service and I am sure that will continue when I am back in the UK and need my storage delivered to my new home. Thank you easystorage!
Source: trustpilot.com
Service was excellent I was really pleased with the guys, from collection to the return of my items. No items were damaged upon return, so I was very pleased.
Source: trustpilot.com
My experience of the removal and delivery of the furniture was excellent. The drivers were efficient and the experience went generally smoothly without problems. Unfortunately my problems with this company arose as a consequence of the aftercare and billing procedure. A charge was deducted from my account nearly a month after my furniture was removed. When I called to question this they stated that I went over my assigned time and I apparently signed off on this on the day of the move. The invoice that I signed on the day had my assigned time typed but separately a time written on the top corner by the driver, of which I was not aware of on the day. I called several times to discuss this with the company but there was no answer. Eventually they responded after a week. The response was quite abrasive and unapologetic of which was not my experience when liaising with other members of the team.
The inability of the person I liaised with to accept constructive feedback about their billing procedure was disappointing, as it sullied my overall positive experience. I would suggest that they just need to make a few simple changes to dramatically improve their aftercare. This would begin by telling the customer on the day that they are being charged for more than they initially agreed. This could also be followed up my a courtesy email and invoice as confirmation of the charge. It would also be helpful if they did not wait for a long period of time to deduct the payment. This was offer clarity and transparency for all involved and overall more positive experience.
The inability of the person I liaised with to accept constructive feedback about their billing procedure was disappointing, as it sullied my overall positive experience. I would suggest that they just need to make a few simple changes to dramatically improve their aftercare. This would begin by telling the customer on the day that they are being charged for more than they initially agreed. This could also be followed up my a courtesy email and invoice as confirmation of the charge. It would also be helpful if they did not wait for a long period of time to deduct the payment. This was offer clarity and transparency for all involved and overall more positive experience.
Source: trustpilot.com
A positive experience
Efficient, well organised and attentive. Would definitely recommend easyStorage, they were extremely cooperative and made the process simple for us.
Efficient, well organised and attentive. Would definitely recommend easyStorage, they were extremely cooperative and made the process simple for us.
Source: trustpilot.com
Slight mixup with dates, but otherwise excellent service
Source: trustpilot.com
easyStorage is such a brilliant service. A team of professionals, brilliantly run by the wonderful Tim. I'd recommend it to anyone seeking the inexpensive, personalised and convenient alternative to large, faceless storage companies. Go easyStorage! 5 stars!
Source: trustpilot.com
Great service! They were super on time and stayed in contact at all times! I would totally recommend them
Source: trustpilot.com
I needed to find short term storage for the contents of my loft and was concerned that I wouldn't be able to find a company to do tbis.
EasyStorage were brilliant. They were efficient, helpful and quick, both in the removal and return. A very professional and polite crew. I have passed on the contact details to colleagues at work who may need storage in the future, that's how pleased I was with the service from EasyStorage.
EasyStorage were brilliant. They were efficient, helpful and quick, both in the removal and return. A very professional and polite crew. I have passed on the contact details to colleagues at work who may need storage in the future, that's how pleased I was with the service from EasyStorage.
Source: trustpilot.com
Friendly, quick and helpful.
Source: trustpilot.com
Very polite and helpful staff, especially Tim - thank you so much for making my move possible.
I found and was able to use their services at a time that I needed it most when I was inbetween moving houses but had no storage.
What makes them unique is the fact that they come to collect your stuff and return them free of charge and the only thing you pay for is the loading and unloading.
I would definitely use them again.
I found and was able to use their services at a time that I needed it most when I was inbetween moving houses but had no storage.
What makes them unique is the fact that they come to collect your stuff and return them free of charge and the only thing you pay for is the loading and unloading.
I would definitely use them again.
Source: trustpilot.com
Great company we used there removeles company as well they turned up on time very professional
Source: trustpilot.com
Very nice people and helpful.
Source: trustpilot.com
They turned up on time, they lloaded quickly including washing machine and heavy tumble dryer. Really polite. No hesitation in recommending them. And price really good.
Source: trustpilot.com
Brilliant all round great service. Polite friendly efficient and organised team led by a gentleman called Tim. 10/10. Any looking for a storage company? Make Easy Storage your 1st choice...you wouldn't need a next choice.
Source: trustpilot.com
Brilliant service, helpful staff, went beyond the call of duty. Totally recommended
Source: trustpilot.com
