Stayed in a Gold room within the main hotel (Terrace on 1st floor). The rooms are generally on the small size with limited storage space for clothes or longer than a night or 2. On site staff were extremely helpful, whether this be room service, bar, restaurant or front desk. Ate one night in their new Mexican Restaurant - would NOT recommend it. Poor staff attitude

In hot weather it might be nice to have the swimming pool open on to the deck, albeit this would have to be limited to hotel guests only

This last visit was our second visit and it was even better than out first. The staff were exceptionally obliging and helpful, particularly with my wife's diet for medical reasons. The room we stayed in was roomy and beautifully placed to look down the valley towards the sea, with the island of Sark in the background. The courtesy car service into St Peter Port was prompt and efficient. Dining on the terrace or in the Ocean Restaurant was very pleasant and the waiting staff were well trained and pleasant.

We came back for our second holiday at Fermain Valley Hotel, having booked before we left last time! The staff balance professionalism with care and attention to our needs, and were especially helpful with my dietary requirements. A courtesy car is available for the airport, ferry, town etc. The view from the terrace across the bay is always changing and provides a relaxing outlook. The hotel is clean and comfortable, staff are always on hand, and the atmosphere is restful. Three restaurants give a variety of menus, although we stayed with the Ocean , the others offering steak or Mexican choices, which appeared to be equally popular. We’ll be going back again and thoroughly recommend this hotel.

Lovely clean room with a balcony, immaculate bathroom, although a little cramped
Good friendly service and helpful
Very comfortable bed,
Food was exceptional and unusual tastes at times
Good areas to relax in at the hotel inside and out.

On a sunny day you have beautiful views out to sea from the bar balcony.

The staff was very Curtious helpful and made the stay enjoyable .

I was in room 48 which is at the top of the hill not as good as being in the main building bit of a walk with luggage and detached from leisure facilities bar and restaurant, I would request main building next time i stay, and there will be a next time .

Thank you all

Nice selection of meats, prawns and roast vegetables. Plus four salads. Strawberries were disappointing with no taste.
Lovely leisurely lunch for 22.50 a head so will be back to soak up the sun again.

Stayed in the annexe. Small room, a little shabby, but a very comfortable bed and a well appointed bathroom. However, a lack of attention to detail, e.g. failure to replenish tea/coffee and to replace towels when indicated. Took two days to attend to a tv reported to be not working. Be warned that the noise from the road and the Mexican restaurant (in the same building) is not insignificant.
Breakfast was uninspiring - more like a business hotel. The restaurants did not appeal due to their bland and limited menus, which was particularly disappointing in a place with exceptional sea food available elsewhere.
The staff in the Ocean restaurant at breakfast were pleasant and helpful.

My good lady wife and I spent a four day break at this hotel, and what a hotel it is, absolute pleasure, staff impeccable in every way, can’t do enough for you, only stayed on a B&B holiday but ate in the restaurant twice, the food is stunning, cooked to perfection and served with superb manners by wonderful staff, the rooms are spacious with large tv, tea, coffee, biscuits, fruit and even a bottle of sherry for you to enjoy, I would certainly go back for a longer break just to enjoy the pleasure this place gives you

A group of us (13) stayed at the hotel for a weekend when working in Guernsey. We loved it from start to finish. The rooms were immaculate with everything that you could possibly need including some well recieved sherry! There was an excellent tea selection, biscuits, fruit, chocolates and water as well as lovely toiletries.
Breakfast was excellent as was the dinner in Buho. We had lovely cocktails on the first evening on the terrace after a swim in the pool. We thoroughly enjoyed the surroundings and had a lovely walk down to the sea as well as walking round the town and visiting castle cornet. Thoroughly recommend.

This hotel is in a stunning location, the grounds are very attractive and the interiors are extremely well presented. Rooms are spacious and luxurious. A particularly nice touch was the decanter of sherry in the room! Food was excellent, really top notch. Swimming pool is small but clean and relaxing, with a small sauna too. There is access to a bay via a short walk, with a cafe, beach and good swimming (this is second hand info, some others from my party made it down there)
All in all a fantastic hotel, highly recommended.

Having just spent a week here I can vouch for the hotel's 4 star status. We travelled as two couples, with adjoining gold rooms. Each was comfortable with lovely toiletries and additional touches like fresh fruit and sherry decanters in the rooms. The 3 on site restaurants are super and the hotel staff were most kind and obliging, nothing was too much trouble. We ate at one of the restaurants every night of our 7 night stay. Breakfast was delicious. The pool, where we swam every morning, was very clean and warm. We will back. Thank you for a memorable holiday on a lovely island.

4 years ago stayed in the annex, but this time went for the platinum room which made all the difference, previous review hereby redundant. Lovely relaxing, classy hotel with 3 in house restaurants. Great choice of breakfast, tried most, all fresh and well cooked. Great reading areas including a classic library with leather chairs. We will be returning to Guernsey in 3 months time just for the hotel

OK, so perhaps it was the gorgeous gardens both above and below the hotel.
Or maybe it was picturesque Fermain Bay at the bottom of the valley.
Or the location providing a scenic cliff walk into town/the harbour plus quick return by road.
Or possibly the great room with a balcony.
Or the very large flagon of sherry (“just help yourself”) in the room.
Or the mega breakfast selections – cold and hot.
Or the delicious dinners (and the chef will even customize a meal if s/he’s not too busy).
Or the friendly service, including transfers in and around the town.
Or…maybe all of the above.
Do I need to say any more?

We spent 5 days here and had a lovely time. The staff are all very friendly and helpful. Had many a long conversation with some of them
Our room was spacious, very clean and everything worked. Robes and slippers provided. A very good tea tray with lots of options. Fine soaps and lotions in the bathroom. Also, one of the most powerful showers I have ever experienced.
We dined on several occasions in the Ocean restaurant. Top notch cooking with a quality menu. I thought it was very reasonably priced taking into account that this was top end dining. Even the wine was at a good rate. The breakfasts served were also varied and delicious. Every taste is catered for. But, one of the best bits for me, is that there is no intrusive music playing whilst dining.
The hotel car will run you round to locations if it is free or you can book it with reception.
Sitting outside is lovely. Looking down onto the gardens and out towards the bay.
The hotel is about a thirty minute walk into St. Peter Port but there is a bus route nearby on the main road. It only costs a £1 whether you want to go one stop or completely round the island. This is so much cheaper than hiring a car and also it means you can have a drink.
Simply, it was great. However, here is a tip for those who are light sleepers. On three of the five days we stayed, there was fog out to sea. The fog horns can be heard in the rooms even with the windows shut. Didn't bother me but others who might be sensitive should take ear plugs just in case.

We had a great stay at the Fermain valley Hotel ,very friendly staff who went out of their way to make sure you enjoyed your stay ,a special mention for Damien such a lovely man who took us to where ever we wanted to go .
Rooms were very comfortable and clean ,would recommend getting a sea view room as the views down to the bay were fab.
Lovely meal in the Rock garden last night and would highly recommend having an afternoon tea .

This was our first time on Guernsey ... and what a gem of an island. Beautifully clear and warm days, glorious sunsets, wide unspoilt beaches .... and the Fermain was a fantastic base from which to explore the island. Great and personalised service, lovely rooms with views down the wooded valley to the sea, multi level outside “served” area throughout the day and a wonderful restaurant.

Stayed here for long weekend. Hotel very smart, beautiful location tucked away in a valley just outside of St. Peter’s port. very friendly staff. Very clean and tidy. Nothing too much trouble. Room had everything we needed including a stunning view out to sea through the tree tops. Very good breakfast with a wide choice. Everything fresh and very yummy.
Three restaurants to choose from Mexican, steak house and ocean bar, we ate in the ocean bar and grill as it had everything we wanted, including a perfectly cooked steak. Yum!! Room service was excellent.
Swimming pool was a welcome relaxing treat after a good walk down to St. Peter port. Sad to leave.

A real treat!!

Four nights in a platinum suite at the Fermain Valley hotel. Well deserved four star hotel, with its small but ideal indoor pool and a location for people who want to walk the coast line and take in the fresh air. Wonderful views from the hotel room and first class service throughout the stay.
Thank you

On arrival we were greeted on reception by a pleasant young lady ,who after checking us in took us along to our room. The room was lovely,the balcony overlooking the gardens and the bay. Nice little touches like a bowl of fruit and a decanter of sherry,which incidentally was topped up each day.
Really enjoyed our stay everything was great. A big thank you to all who made our stay so good...

We’ve been coming to Guernsey the last few years and stayed at the Fermain Valley the last 3 trips. Great service by the team at reception and in the restaurants. 3 high quality restaurant options and the restaurant manager is an excellent host - very friendly - great menu options - gluten free no problem. Great to have the use of the hotel pick up service down into St Peters Port and lovely cinema facility to watch a favourite dvd - we used it 3 times !

I booked this hotel purely based on the lovely photos and reviews but the experience we had was so much more!
I booked this as a treat for my Mum who was born in Guernsey and hadn’t been back since she left aged 2 or 3 years old. Upon arrival, the very friendly receptionist helped us locate places we’d hoped to visit from a family photo album and couldn’t have been more accommodating.

The driver service was incredible and nothing was too much of an ask, whether you wanted to pop into town or be picked up from a day out - they were always keen to help.

The food was outstanding, we had dinner in The Rock Garden and it was one of the best meals we have ever had.
We headed up to the Mexican restaurant afterwards, where the pathway from the hotel is lit up for you to follow, we enjoyed some cocktails from a very friendly bar team!

The breakfast which is included in your stay was again, outstanding! Freshly cooked when you ordered and plenty to choose from.

A lovely walk down to Fermain Bay!

I have honestly never received such amazing service 24/7 throughout my stay at any other hotel.

I will be sure to stay again when I visit Guernsey, and will most definitely be eating at the rock garden again too!

Just returned from a lovely afternoon tea, it was given a a gift, & I must admit I was not looking forward to going!
As had been once before a couple of years ago!& was not impressed!!
However I was pleasantly surprised,the sandwiches had a nice assortment of fillings, the scones were still warm, and there was nice selection of little cakes...
Staff were all very pleasant..
Would definitely recommend..

We stayed overnight in a platinum room well worth every penny, a beautiful room loads of space. Excellent cleanliness very nice polite helpful hard working staff breakfast was excellent great choice. Would like to return. Thank you all.

I had a very enjoyable 4- night stay in a platinum room with balcony and a superb view to the east. There is no doubt that this is a quality hotel, with excellent breakfasts, prepared to order, and delightful staff. However, although it stands out from hotels such as Jerbourg, which has comparable rooms at a cheaper rate, but awful breakfasts, it is not better than, for example, La Piette, in Town, which is quite a lot less expensive. Having said this, I really could not fault Fermain Valley. I suspect that rooms with a view might, in warmer weather, suffer noise from the patio below, but I did not experience this. Aircraft fly fairly low over the hotel in the day time, which might also worry some people - not me.

From the Ratings and Reviews and comparisons with its peers on the Island, we thought we had this nailed. 20+ mins from the Airport, down a steep single file lane (quiet and min traffic), views straight out to sea, a bar, 3 Restaurants (traditional, Italian & Mexican), delightful walk down to the sea (cove) through their gardens (or not). There was also a cliff-top walk. Courtesy bus/car ride into St Peter Port. Really well designed and maintained Gardens above and below the main Building. Heated in-door pool and acres of decking & sunloungers.

Sadly this year the weather has been very unkind, so the rain (and mud on the walks) did not help, but that it is not the Hotel's fault. Decking & sunlounger use, was off too. The Island was incredibly photogenic, peaceful, quiet, green and mild - and wet.

Now with all these things going for it (excluding the weather) ..........

Well its the little things that can detract:
- Booked table in the restaurant with seaview (yes, I knew it would be dark then in January, but hey ho). Nothing reserved for us, in any of them, when we arrived. Mistakes happen. No drama. We ate there anyway and had a reasonable meal, but equally nothing very special either.

- Heat in our Room was unbearable and everytime we got the temp down (invariably opening the patio doors and window to do so), we found on our return that it had been ramped-up and all doors & windows firmly shut.

- The Hotel is directly ON the Airport Flightpath, so one heard every plane as it passed overhead at less than 1,000 ft. 06.30 was first arrival each morning. Departures were louder but due to steepness of the ascent, they tended to be at a greater height.

- Polite request to a Barman for the very loud music to be turned down was met with a firm and terse "It cant'".

- Quiet lounge round the corner was difficult to use as it invariably was populated by small children eating pancakes or waffles and the aroma of their cooking was over-powering.

- The price charged was for a far higher level than we experienced.

On a lighter note - breakfast was good/verygood. Room was bright cheery, clean and comfortable with a cute balcony (rain prevented use), and nice shower, and we slept well every night (of 3) until 06.30