I hit a stumbling block when making a change to the new pc I got from AP-it and Andrew was able to talk me through it and even sent me the helpful article about how to resolve my issue.
My computer is the heart of my business and during the lockdown, it has been working harder than ever. Though I may be tech-savvy in terms of using programs etc the inner workings of my PC are still a mystery so when I found myself running low on hard drive space with only a fraction of my storage drive in use I was lost. Thanks to Andrew and the free tool he suggested I found the problem and resolved it very quickly. As I always say, listen to the experts they have years of figuring things out even if it seems a quick solution they have probably spent hours trying to make sure it is the most effective solution!
I have been using One Answer Insurance for my Car Insurance for many years now, every year when I get my renewal I do my homework to check rates in the market then call One Answer to check my policy information is as accurate at possible. Without fail they have always been able to get me as competitive or BETTER cover for my car. This year I was looked after by Daniella Mcpherson who was an absolute star! It is certainly unusual for me to enjoy renewing insurance but Daniella made the whole process painless.
A BIG thank you to Ricky for his patience and understanding at a very difficult time with the loss of a family member. Clearing a house is a stressful experience and having an understanding business there to help when you need them is very reassuring.
Words have a profound effect on marketing and even when you have an amazing offer if you choose the wrong words you will see a poor response. Many companies don’t place the appropriate value on their copy and doing it themselves keeps the cost down. I know for many years I have used copywriters of varying ability and something that has made Liam stand out is the quality of his questions. Rather than just creating “website content” he asks what it is that I want the reader to do next and writes with a smooth flow with a focused objective. Having carried out a number of projects to date I have noticed an increase in enquiries AND an increase in keywords appearing Top 3 in Google Search Results from the ongoing SEO work Liam has now been engaged to support thebestof Eastbourne and our members.
I love Alison’s video advice that is shared on social media. Having been taught how to clean my teeth using an electric toothbrush I thought my mouth was pretty clean until the video about the water jet. When I spotted a deal on one I purchased it right away and WOW my mouth feels amazingly clean. Brilliant advice as always, thank you so much.
Thank you so much for your help Debbie, with so much to worry about in the world at present the last thing I needed to think about was my holiday and the increasingly unlikely event I would be getting to get away. Lucky for me Debbie is brilliant and not only rebooked it later in the year she saved me an extra £100 or so pounds. Kept me informed every step of the way.
Having been really impressed with the Charity of the Day Campaign artwork and great reach of the campaign I asked the guys to look at our Business Member Promotion. Just working through the initial design and super impressed they took my vision and fused with their creativity! Can’t wait to roll out the campaign on social media.
Over the years I have often been asked why don’t I employ a team member and the answer is always the same. I am happy to pay a higher rate for a service that I don’t need to train, develop and check the work. I have a million and one things to do each day and that is before I wake up in the morning so knowing I can outsource copy or social media to Mina’s team without having to worry is priceless (but please don’t tell Mina than she might increase her prices lol)
I do love my renewal process with One Answer, the make my life so much easier and Natalie was very helpful in getting me the best possible price. They have looked after me now since 2014 and though some years I can save a few pounds elsewhere the service I get from the team is well worth it.
If I could go back to tell my younger self about the value of learning I would have been a much better student. Now I take every opportunity to learn from others that are “doing the do” and that is what I got when I had an EDEAL funded session with Mina. Yes, I am already knowledgeable about social media but if you have ever heard the saying can’t see the forest for the trees this can easily happen and taking time to sit and talk through strategy and the various changes to platforms like Facebook and LinkedIn. Mina certainly reignited my love of LinkedIn as I have been favouring Facebook for a while now but certainly going to be looking at all the opportunities now open to Businesses owners like me on the platform.
Over the years I have invested a lot of time and energy to ensure I am working with hugely knowledgeable business owners and today Southern IT proved again they know IT! Today was the second Cyber Essentials workshop I have attended as it was focusing on how to keep your business safe online and I like to stay informed. Keeping in mind I live in the virtual world most of the time and having pretty good security practices they touched on a few what if scenarios that made me think… Thank you so much for the eye opening session I certainly got a nugget or two to implement not to mention a new level of confidence in recommending other BestOf Members contact you should they have IT requirements.
This year it was brought home to me just how much of an effect mental wellbeing is in the world of business. Seeing a number of business owners struggling with issues. At the event organised by The Wellbeing & Performance Company I was talking with one of the other delegates about how when you start a business there is plenty of advice about getting a business bank account, bookkeeper or accountant the HR policies you may need and of course heath and safety regulations. Thinking back to when I got started in business not one person said these are the mental challenges you might face and if you need help this is where to go. Having an organisation making an effort to change this and put Mental Toughness on the business agenda is brilliant and I am so pleased to be able to support them share the word with others that may well be in need of help and support.
Brilliant Brilliant Brilliant! I laughed so much during the adult panto. The cast were brilliant and intermission icecream was delicious :)
There is something amazing that happens when a designer is on your wavelength… As someone that seems to have a million and one ideas every few seconds of the day I need help with being able to convert that into graphics for social media or banners on my website and other advertising material. Nathan and Mark get my ideas really quickly and rather than just send me what I wanted they often blow me away with added extras I had not even thought about… You can say I think in 2D and Digital Fuse thinks in 3D! Thanks Guys, super impressed with your work so far and looking forward to a long and happy working relationship.
I visited the new dent repair workshop to present Dent Devils with their certificate to recognise them are one of Eastbourne’s Best Businesses thanks to their customer reviews. While there Jon could not resist removing one of the dents from me car. It was a nasty dent on the body line and Jon still made short work of it… if I have not taken photos I would not know where it was damaged… I will take it back for a proper visit to remove the dents from the passenger side that I pretend are not there as I can’t see them! After Dent Devils get done with it I won’t need to pretend anymore.
Creating content is an ongoing challenge as you find a style and stick to it. I need to ensure that copy for thebestof Eastbourne along with our SEO text is as effective as possible and Mina has been a great help. Even when it is content I have created having a fresh pair of eyes look over it to catch the silly errors that slip in when you are so close to the subject. Thank you for all you do.
I attended an EHA meeting at The Sheldon where Judith played host. It was a great meeting and love all the changes made since appearing on the Hotel Inspector. Keep up the great work.
I was delighted to attend the gala night when the Cineworld team were showing off what the new cinema had to offer. Having snuck in earlier in the week to take a peak it was certainly much better than expected. Tonight I got to watch a film in the new theatre and so impressed I did not spend the whole film shuffling about trying to find a comfortable position to sit in. No heads in the way and the screen is MASSIVE! Lots of Bruce Springsteen songs which were amazing on the sound system. It was like back in the day when I young and going to the cinema knocked my socks off.... nice to be genuinely impressed. Well Done Cineworld!
Such good food and friendly staff! Love visiting here and can't wait to arrange a large event to take other members of thebestof Eastbourne for a group evening.
Really enjoyed Roman Romp! Very funny adult comedy. The refit to the theatre certainly is noticeable on arrival.
I have attended a number of workshops run by Teri and I love her creative style and the way she gets people “thinking” A true talent is clear when you come away from an event with lots of knowledge that “sticks” long after your have closed the folder. Teri has greatly increased my knowledge on Scams through Friends Against Scams training and helped me better understand the benefits of Volunteering that people don’t always think of right away. Most recently I attended Gasbags Ahoy and the effort in pulling together such a valuable resource for Eastbourne safeguarding some local history knowledge ensuring it is shared and of course remembered. Really looking forward to working with Teri to help Eastbourne Business and Community Organisations be the best they can be!
Not long now before I ask Debbie to start looking into my holiday. As I only take one a year I need maximum relaxation with minimal fuss! Debbie always steers me in the right direction :)
As one of our qualifying restaurants I wanted to sample what was on offer. A friend and I had a table for 2 on a Sunday night. Waiting staff were attentive and when our food was served it looked delicious. Not sure I liked my beer in a tin cup but it was novel and the food extremely tasty. Certainly one of the best Indian meals I have had. Well deserved finalist, I look forward to returning to sample more dishes :)
It's key to business to success to outsource the things you are not 100% required to do... Ditzy Media help me with a number of things that free me up to focus on other areas of my business!
BIG thanks to Mina for stepping in at the 11th hour to speak at our #EBtweetup when our scheduled speaker had to drop out. As always the content was current, relevant and delivered in simple English… something that is always appreciated by our guests.
Promoting a business is not always an easy task but having worked with Jon for over a year now I can honestly say he is a pleasure to promote. At this weeks #EBtweetup the Dent Devil's logo was on screen as one of our members that had qualified for Business of the Year. One of our guests was so pleased with the results of getting rid of the dent at his office while he was working. As it was a leased car the penalty for the damage would have been significant but Jon saved the day! What more could a business owner ask for?
I live in the digital world and with that comes potential threats from anywhere in the world even if I am not the target. Yesterday the Cyber Essentials Workshop brought to my attention some very simple things I could be doing better. Well worth attending this, in fact if you have just ONE password for an online service YOU REALLY MUST ATTEND!
Tonight I had my birthday celebration dinner with friends and clients. The food was delicious and everyone had a lovely time. Staff were super friendly and I am sure we will be visiting again!
I do love calamari but finding a restaurant that does this well has been a challenge. I had lunch with a member of thebestof Eastbourne as per their recommendation and I was delighted with the lunch! Perfect setting for a lunch/business meeting. I will certainly pay them another visit.
A BIG thank you to the team at the Cumberland Hotel for their help to make my event #AskTheExpert a success. I stayed the night so I could get set up to make things easier for me little did I know just how amazing the view was from the hotel rooms. My room was comfortable and everything I could have needed for a good nights sleep.
I had my first photo shoot with Pete today and it was great fun, so natural and the results were brilliant. Having to select my favourites from the shoot has taken an age but settled on my Top 10 which should cover most of my marketing needs for a while. Can't wait to see the results from the event shoot next week!
Today has been highly productive, I get on with the running of my business and the HM Bookkeeping team make sure invoices and accounts balance! They are so on the ball I almost forget I need to keep an eye on the bank myself. Thanks Helen, your team are so great at keeping my business compliant with HMRC :)
Sharing expert knowledge makes my job in promoting members of thebestof Eastbourne all the easier and in the last year or so working with Tectonic their commitment to excellence has been apparent. Offering electrical advice and hints and tips helping our online community have access to high quality information from local business!
Thank you once again for a great deal on my car insurance, when the renewal came through it was a little higher than last year and having had an expensive service I thought it best to check if I was getting the best price. Logging on to a comparison website I filled in a form with lots of questions and selected options as close to the policy I had. When the results came back showing the cheapest on offer was nearly £100 more I new I was in safe hands with One Answer so took up the renewal. Talked with Suzie W who was very helpful and made the process painless! Speak again in a month or two when my home contents is due for renewal
Time never seems to slow down in the digital world and opportunities pass in the blink of an eye. When I started working with Ditzy Media to manage some of my social media accounts to ease the burden from me managing them all, an amazing thing happened… being less “dizzy” from having to do it all myself I had breathing room to look at my accounts from a strategic point of view. Working with Joe and Mina we have made tweaks to the campaign and certainly getting the results I was hoping for. It was a big decision to trust a 3rd party with my brand but Joe and Mina have taken very good care of my hard-fought reputation.
Running multiple social media accounts is very time consuming even more so when I know what I want to say I just don’t have the time to share this in a time fashion or take the time to schedule them. I made the decision to have Ditzy Media take over the management of a few of my social media feeds and have been so pleased I did. They respond quickly to my requests and now with Joe as my point of contact I am pleased to see the service levels have not dropped! Joe has been very thorough with getting to know my objectives and is ensuring that my accounts are well maintained and informative. Thanks Mina and Joe between you Ditzy Media saves me a lot of time!
When it comes to LinkedIn most people would agree recruiters use it was great effect and as LinkedIn itself keeps reminding me with their bubble messages “just one profile view can result in getting that top job” or words to that effect. So when I wanted to share some expertise with our members and audience there could be no better option that Martin Ellis the Head Hunter at RSE. Martin has presented at two workshops for me an in-depth 2 hours and a summary 10 minutes showing his flexibility as a speaker jam packing both sessions with high useful information. Really enjoyed learning about this highly underrated social media platform. It is certainly not just for people looking for jobs but a huge online extension to your business network!
Once again the Cumberland Hotel staff have go out of their way to make sure I had everything I needed to make sure the #EBtweetup went off without a hitch. Last night we used their projector and screen. I have always avoided using this technology at our events as the speaker slots are normally rather shot but with the topic being LinkedIn we needed some extra live examples. I am pleased to say from plugging in to having power available all went without hitch. A pleasure to host events at the hotel.
Just had my 3rd Afternoon Tea here. Today was a treat for my Mum who had a birthday last week so invited my Aunt and Uncle to join us for a Sussex Cream Tea. It might be the smaller of the options but certainly tasty and we all felt pleasantly "full" but won't ruin dinner. Even being slightly overcast today the sun lounge was warm and everyone was comfortable.
I have had a cream tea at the Cumberland Hotel before and I really enjoyed it. When the chance came up again to treat a client of mine I opted for the “celebration” afternoon tea. It is really good value for money and I still feel full a good couple of hours later. The prosecco and strawberries really add to the occasion and the sun lounge is perfect with stunning views of the sea front. I faced Eastbourne Pier and it was just a brilliant and relaxing afternoon “relaxed meeting”
I was so sad when I discovered someone had walked across my car bonnet. A big dent right on the crease with foot prints leading to it. My immediate thought was body shop repair and it needing a respray and I would be without a car for a day or two. Fortunately I spotted a post on Facebook about some recent dent repairs carried out by Jon Taylor. I checked out his Facebook page and sent him some photos. Jon got back to me right away and we arranged to meet. Jon was exactly on time and explained what would be needed. The quote was with me the end of the day and it was very reasonable as I would be able to work from home while they did the work outside! I was so pleased to see they got the dents out and the car looks brilliant again. Thanks to Jon and the Dent Devil apprentice that made my car dent HISTORY!
A big thanks to Michael for his help and load of some big screens for our #AskTheExpert event at Pacific House. He has also helped me on a number of occasions with IT questions over the time we have worked together and always happy to leaned a hand to our business members in need.
Mina is a huge help to thebestof Eastbourne and a joy to promote. Mina and I have known each other since 2006 and she has always been someone I can turn to for advice. Since the launch of Ditzy Media I have watched the business truly take shape and grow. Having Mina available to help with copywriting for our features, hosting #EBhour and generally just being there when needed. We have great creative sessions and often fill in the gaps in each others knowledge which is the perfect compliment to our working relationship.
I was able to renew my first of 3 policies I hold with One Answer Insurance today, service was as always excellent. Stuart talked me through specifics of the policy and made it a very straight forward process.
Tonight was our 3rd #EBtweetup at the Cumberland Hotel. There has been a little feedback after each event of “what would be nice if” and I have to say they staff have really gone all out to make us feel at home and accommodate our requests. I have held many coffee meetings in the lounge and been impressed at how quickly the staff have remembered me by name! Thanks for being a great venue and all you do to support our events.
The team at the Cumberland Hotel have really impressed me. From my initial enquiry to use their venue for the #EBtweetup to the ongoing communication for the events. I have also had a number of coffee meetings here and again the staff have all been really friendly and helpful. The icing on the cake so far has to be the afternoon tea. I was able to catch up with a member of thebestof for a couple of hours in a very relaxed atmosphere to discuss a few things but mainly being social. I hope to make the a regular event as the scones, cakes and sandwiches were lovely.
When meeting with businesses to discuss supporting them with their business marketing in Eastbourne I always look for businesses with a generous nature willing to support community initiatives and events. This year Simon has really impressed me with his support for a number of local charity events and he even invited me to a Cricket event he was a sponsor for in Bexhill. In addition to being charitable Simon also makes regular quality contributions to our business marketing workshops and put forward suggestions how to make thebestof Eastbourne even better for its business members.
I am notoriously difficult to buy for though my new watch from Chatfileds is awesome. When I first saw it I knew I had to have it. To receive it as a surprise gift for my birthday with engraving it is even more special. Thank you so much.
I have to say that HM Bookkeeping and Payroll have been instrumental in making thebestof Eastbourne a viable business for me. They look after all my invoicing, VAT returned and any dealings with HMRC that are required. They even generate statements to make sure no accounts are forgotten about. I can honestly say if I was still trying to generate my own invoices thebestof would not be where it is today. Thank you so very much.
Being a business owner means sacrifice to get things up and running. I took that a little too far and put off proper rest breaks thinking anywhere I went would potentially be disappointing. I am so glad Debbie kept me in the look about holiday deals. When the time was right I got the holiday I dreamed of. Literally I must have been falling asleep standing up! Don't be like me and leave a holiday till you need it. Get Debbie to find something you can truly enjoy... I am already look at a get away this year as coming back fully refreshed has made me all the more productive. Thank you Debbie and the H10 Hotels group!
Since I first launched my marketing support workshops I have really enjoyed providing helpful and timely advice to my members. In June with thebestof Buy Local campaign, my first expo and of course the #EBtweetup my diary of "free time" was non existent so I turned to Ditzy Media to help fill the gap. WOW was I impressed, not only was I covered but Ditzy Media also involved another member of thebestof Eastbourne and crafted a very comprehensive content workshop. Much more detailed and with facts and figures I don't always have time to drill down to. To say my marketing support work shop was in safe hands in an understatement! Huge thanks to you Mina for all the values you bring to thebestof Eastbourne.
I had the pleasure of visiting the Polegate office to renew my public liability insurance policy. The team very friendly, knowledgeable and "talked in my language" I got a better deal than my renewal offer and I am even more confident I am in safe hands with them. Big thanks to Stuart C for all his help and patients trying to get hold of me with my hectic diary! See you again when my Car and Home policies are due.
Mina has been a member of thebestof Eastbourne now for a short while and also helping me with my overflow of social media work. From helping look after my secondary accounts to content creation Mina's help has been invaluable. Feeding the content hungry social media is nearly a full time job in itself and being able to depend on the abilities of someone like Mina to create content I can trust is something that could not have arrived sooner. I am not sure how I coped without someone with the level of experience Mina has before now. Social Media is not going away and I am so pleased that local business now have somewhere to turn to in the form of Ditzy Media!
I just wanted to say a BIG thank you to all the staff at the Afton Hotel. From getting things set up for my events to putting up with my endless meetings in their lounge area. Today they even accommodated my filming about thebestof with Lone Coyote TV! Such a flexible venue I think they are great :)
I have known Mina (owner of Ditzy Media) for many years now. At a previous Tweetup I invited her to speak as a local expert on the use of social media. As many consider me an authority on Social Media I have to admit it is such a vast subject that having someone I can trust to do an exceptional job and brain storm with is a huge relief. Any business be it a member of thebestof Eastbourne or other local business can be assured of the best possible service and access to an impressive knowledge bank!
Test Review - With so much going on with local and loved I needed to "unplug" where better than the Cinema and Cineworld was a great place to do just that. Mobile phone turned off. Comfy seat, fantastic sound and visuals and the new Robocop did not disappoint. I am looking forward to enjoying the big screen more often as when I watch a film or TV program the mobile is so tempting to get involved with the outside world not to mention pop corn does not taste the same!
With so much going on with local and loved I needed to "unplug" where better than the Cinema and Cineworld was a great place to do just that. Mobile phone turned off. Comfy seat, fantastic sound and visuals and the new Robocop did not disappoint. I am looking forward to enjoying the big screen more often as when I watch a film or TV program the mobile is so tempting to get involved with the outside world not to mention pop corn does not taste the same!
Having my Christmas party at the Afton Hotel and wanting to enjoy it with a few festive drinks I thought I would take advantage of staying overnight. I have used the Afton Hotel on many occasions for my events over the years but never had a need for staying over. After checking in I found my room which was nice enough. The wall art was a beautiful shot of the pier. I had a few hours before my guests were due to arrive so lay on the bed and watched some TV (a reasonable size TV with a simple enough remote). I have to say the bed was much more comfortable than I expected hence falling asleep and nearly missing my party! Whenever I travel I normally opt for a Premier Travel Inn but safely say that the bed I had at the Afton Hotel offered me just as good a night sleep (not aided by Alcohol at all) I know most of the staff well but they were just as friendly as always. Everything for the evening went smoothly and to time. Pleased to see that drinks were not expensive. When at an event earlier in the year (in Solihull) I was disappointed at being charged £5 a pint where drinks at the Afton Hotel are not the normal hefty mark up you can get at hotels.
Recently I gave the writing services of the My Admin Support a try. Sarah was extremely professional and totally understood my needs. The copy was provided within the agreed time frame and it is getting the results I really wanted to see. Finding a copy writer that can deliver content in the style I want has proven difficult but from the results of this first trial I shall certainly be putting more projects to the My Admin Support team.
I have trusted HM Bookkeeping to look after my invoicing now for around 2 years and my returns. Having tried to do it all myself in the first place I look at just what a time saver it has been. I send over the customer details they raise the invoice and do everything else that is needed. A perfectly simple system I could not ask for more.
I have been an NHS dentist user for years always thinking private would be so expensive I could just make do with basic dental care. Having the opportunity to give private care a chance I now know the difference! I have a better understanding of my teeth and gums my dental routine is much better and I have seen a 80% improvement after just 1 visit! The team are all really friendly and I feel they care more about me than my limit on my credit card. The payment plan looks affordable so I hope to be looked after by true dental professionals for the care I know I should have been taking but put off due to "cost" after all looking at what I have spent in repair could have been avoided with proper preventative care.