Urban Industry

4.9/5 based on 14929 reviews
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Urban Industry is one of my best e-shopping experience, seriously. Always super-fast to send. Always easy to navigate through the categories(list menu on top left corner), the pricing is fine and often lower than other boutiques. As a French customer, I'd appreciate a delivery price a bit lower.
As for the improvements, maybe bigger stocks, redeem codes for appreciated costumers ;) maybe more brands, a navigation menu (the one at the top of the page) a bit clearer with fewer categories. Indeed, you have to scan the entire line to find sales or other. It makes
me think, maybe a special button could be added to stress the sales category.
I think that will be all :)
keep on the good work guys.
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Nice shop with interesting brands like OBEY,AMES BROS or COMUNE.
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Excellent website, excellent gear, one of the best
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I ordered from Germany and was surprised about the fast delivery. It took only three days. The shipping costs are really low, not as high as in other UK shops.
The next time I want to buy cool clothing stuff urbanindustry is my first choice.
I hope my rating is easy to understand with my "german school english" skills.
Bye
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I was impressed with the efficiency with which an exchange was dealt with. I'd definately buy from them again.
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Top service from top people. Verry Happy!
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I found things to be very simple. Unfortunately I had to return the item I purchased as it was a gift and was too big for my partner, but I had no problems other than that - which wasn't a problem. I have since recommended the site to friends/family who wear the kind of clothing on the site.
trustpilot.com
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My last order was for three items. One was out of stock and refunded, the other (a shirt) was labelled a medium but was more like a XXL, and this was returned at my cost. Overall the service was good with prompt refunds.
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Clear layout of website, good choice of labels, reasonably priced, good packaging and efficient.
One of the best websites I have dealt with.
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Great Service And Fast Delivery!, Would Recommend Urban Industry!, Great Brands And Priced Really Well!, A Pleasure To Do Business With.
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The item was sold at a very good price, it arrived in next to no time, even though I had ordered from Germany- and the postage was extremely good - I can only recommend urban industry !
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The good thing for this company is that it has a lot of marks and you have the option to choose the best thing for you the only thing is that the prices are more hi from others companies.
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Delivery has always been at most 2 days after ordering. Amazing selection and pricing. Never had any need to use the customer service but i'm sure it would be upto scratch with the rest of the store.
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Hey guys you were great i receive my shoes in 4 days that was perfect!
best order ever
i'll place another soon
bye

Luca
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When we bought a jacket which was little damaged we got an excellent help from you. It is very good when you can use email. Ă…ll the best!!!
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Very good service. Even with returns and exchanges. Thanks +++
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My girlfriend wanted the item as a gift for Christmas, so I needed to be able to rely on it to arrive in time. As I recall, delivery was very quick.
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the item came on time found it easy to order no problems, would deferentially use again, one of the only sites on the internet to have that product. very happy
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The website was very user friendly as was the currency calculator since I reside in the US. I received the shoes in a matter of days and was very happy with the service and product. Would definitely use the site again.
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Great service andexcellent products
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ok nice site and goood service
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Great service awesome stock fast delivery. what more do you want?
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Top stuff. Keep making those basics they fit perfectly and are a bargain. I've been looking for some that good for ages.
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ive shopped with UI before and its definately not the last. great service and fast shipping!
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i contacted the store and made an enquiry about a product and they were very quick to respond to my question.

i then tried their service which would send me an alert email when the item came into stock and this was extremely useful and accuate.

i placed my oder and had no problems at all, i was sent all the details i needed in order to track my order and it arrived very quickly.

overall extremely impressed and pleased with the service as this was my first time buying from urban industry, i will most definately be shopping there again.
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