One Answer Insurance
Latest Reviews
We have always been with one answer there brilliant in every way they get me the best price on insurance every time staff are brilliant an friendly helpful an professional
Source: trustpilot.com
Good experience and still using .
Source: trustpilot.com
My advisor Perry was so helpful . Nothing was too much trouble he went out of his way to get me the best deal. Excellent customer service. Thank you
Source: trustpilot.com
Great employee, took her time to explane things and asked twice to confirm things where right, her name was cholie Kelly, I have used your company for the for the past 6yrs and will continue to do so
Keith Culshaw
Keith Culshaw
Source: trustpilot.com
I always call One Answer Insurance do you get a competitive quote for my taxi insurance, this years they got me a good quote, Josh was really good, very clear, very precise in reading all the policies and explaining what it covers, very helpful, it was nice to dealing with him.
Source: trustpilot.com
Very good and happy
Source: trustpilot.com
Thanks Josh Simmons for your help and support. Just made everything so easy and clear. Best experience ever.
Source: trustpilot.com
Friendly helpful advisor Chris, patient with me whilst going through all the details thoroughly. Only downside for me is the technology side uploading documents, no reflection on the company just my technical ability.
Source: trustpilot.com
Quick and easy well satisfied
Source: trustpilot.com
The young lady that helped me with the policy was very knowledgeable and informed
Source: trustpilot.com
I must say that Kieran's service was nothing short of exceptional. His patience, knowledge, and willingness to help were truly outstanding. Kieran genuinely cares about the customers he serves. I believe that management should take notice of Kieran's exemplary performance and consider moving him to a position where he can continue to make a positive impact.
Thank you, Kieran, for making my customer service experience truly great!
Thank you, Kieran, for making my customer service experience truly great!
Source: trustpilot.com
Well after reading the reviews I was a bit panicked to say the least but I had a phone call with a guy called james askew and he was amazing, after struggling to find a insurance company that would insure me in my price budget, it seemed impossible, but James went through absolutely everything with me, got me the best quotes he could find, went through everything properly and made sure I understood, took a lot of stress on my shoulders once we found one, was abit more than what I wanted but a lot cheaper than what I was finding myself! He kept me informed all day and even stayed ost his finishing time to call me and update me, couldn’t have asked for anymore from him! So thank you James😊
Source: google.com
The person on the other end of the phone (Scott Corlett) is as professional as they come. Helped me find a good quote without messing me around like other insurance companies.
Source: trustpilot.com
Danni Drew five star for customer service
Source: trustpilot.com
Very efficient and helpful, competitive quote.
Source: trustpilot.com
Very Efficient.. sorted out my insurance very professional
Source: trustpilot.com
I've been with 1 Answer for a good few years now, and surprisingly every year my van insurance has been decreasing each time. I have never had any cause to complain the staff are always friendly, they listen and as I have a disabled son as well as 2 other small boys, being prioritised in case of a breakdown, (Smart motorways scare the crap out of me), was a main concern this year with breakdown cover. I now have the added luxury of knowing that my van would be taken to a garage and a guaranteed replacement minibus would be arranged for upto 21 days. Payment is spread over 10 months so for me that helps. All in all I would recommend them highly.
Source: trustpilot.com
Very friendly and helpful.
Source: trustpilot.com
Brilliant service. Rang today and spoke to Lzzy regarding my insurance query and she was very helpful and sorted it straight away. I have been with this company for past 2 years and ever time they have been very helpful.
Source: trustpilot.com
Really good service from Josh Simmons very refreshing to have an actual person allocated to you to manage the transaction, immediately provided with his direct line. Thanks Josh
Source: google.com
Just got a taxi insurance very professional handler helped me out thanks you josh explained everything to me in detail best man for the job once again thank you.
Source: trustpilot.com
Very helpful and efficient
Source: trustpilot.com
Sales good
Customer service poor
Customer service poor
Source: trustpilot.com
Today first time used 1 Answer Insuranse with very good experience staff all around. I hope keep it the same way in future. Only deposit for policy bit higher than others that’s why 9/10 still 5 stars.
Source: trustpilot.com
Very good customer service by Kobby and Vijay
Source: trustpilot.com
