One Answer Insurance

4.9/5 based on 1855 reviews
Latest Reviews
The advisor named Joshua was really helpful and went that extra mile for me. Even after policy set up still able to email him with any further questions and was more than happy to help
trustpilot.com
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Fantastic service
trustpilot.com
Source: trustpilot.com
Jade is patient, informative, professional and makes taking insurance out as painless as possible!
trustpilot.com
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Big thanks to Thomas , appreciate all of his help and quick responses
trustpilot.com
Source: trustpilot.com
I spoke to Luke and Jack from 2 different departments they coordinate very well and where very helpful. With the 7or8 quotes I asked them to follow up. Finally got the car I wanted and when I did where super helpful in sorting my insurance. Great company and I hope you all get through to Luke and Jack. Thanks guys really appreciate all you did. 100% recommend this company.
Thanks again from Chris
trustpilot.com
Source: trustpilot.com
Tom Brown is the only customer service representative who works for this company! After months of calling about the same issue over and over again he resolved my issues in 10 minutes. When you call one answer customer service please ask to speak to Tom Brown and he will resolve all your issues in no time!
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Juliana, Thank you for taking the time to leave a 5* review. We are extremely pleased to hear you have been provided great customer service by Tom and will pass on your review. Kind regards, One Answer Insurance
Nothing your rubbish
thebestof.co.uk
Source: thebestof.co.uk
Big shout out to Jordan quigley absolutely superb customer service and really recommend
trustpilot.com
Source: trustpilot.com
Every customer service agent I spoke with was polite, genuinely friendly helpful. You have a great team at 1 Answer.
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Lynsey, Thank you for taking the time to leave us a 5* review. We're are extremely pleased to hear you have been provided with great customer service! Kind regards, One Answer Insurance
Great help, talked through everything in detail.
Chris was lovely!
trustpilot.com
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Outstanding service saved me a few bucks got me a very good price even tho I have a few naughtys on my license non the less highly recommended speak to Martin top bloke
trustpilot.com
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GOOD CUSTOMER SERVICE GIVE U GOOD QUOTES AND SUGGESTIONS
trustpilot.com
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Very helpful and honest fast and polite no faults even when I wanted to do more deposit it wasn’t a problem 5 mins and got a call straight back Chris is a top man
trustpilot.com
Source: trustpilot.com
Joel from 1 Answer Insurance was very knowledgeable about the type of insurance we needed and really put himself out to get us the cheapest quote.

He also gained information from our old insurance company and the DVLA to make sure that all the information we gave was correct.

Joel and 1 Answer Insurance were a pleasure to deal with.
trustpilot.com
Source: trustpilot.com
Chris was very patient with me and got me a quote “300 pound cheaper” on first deposit than the mainstream insurance company’s Which in total was around £2000 cheaper
trustpilot.com
Source: trustpilot.com
With past conviction and a driving offence on my licence getting a reasonable price was hard. I spoke to Joe Pearson who has gone above and beyond to help me and managed to find something manageable without ridiculous excess like most other providers. I would recommend this company but more so Joe as he literally had his work cut out for him with my details but took on the challenge and made my experience tons better. 1 Answer, don't let that guy go!
trustpilot.com
Source: trustpilot.com
Was VERY impressed by Brad....put me at ease.....got me a fantastic deal on my car insurance! Can not thank the man enough! Will certainly recommend him and your company to my friends and family!....he is a credit to your company! Thank you Brad!
trustpilot.com
Source: trustpilot.com
Got a lead to 1 Answer from Go Compare, to sort out my son's car insurance renewal which has previously been problematic due to historic motoring offences. Jordan Quigley, was polite, informative, and took time to double check everything to ensure it was 100% correct. I've had my own insurance for 35 years, and probably the best experience I've had even across the bigger companies, when my own insurance renews, I will happily give 1 Answer a chance to quote
trustpilot.com
Source: trustpilot.com
Good afternoon!
In usual there is not much to love when it comes to insurances, It’s all a hassle and I never look forward when I have to deal with that. But to my surprise, this time it was very pleasant. The person that helped me sort it out is Micah Stacey, I found him very professional, knowledgeable in his field and simply said, just good at doing his job. His customer service is excellent and I am looking forward with ease to when I will have to do this again, as I will definitely contact him.
I don’t usually leave reviews, but he deserves it.
Thank you so much for your effort and time, I’m a happy customer and I would recommend you to everyone I know.
Kind regards
Nona Catinescu
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Nona, thank you for taking the time to leave a 5 star review. We are extremely pleased to hear you have been provided with great customer service and would recommend us. Kind regards, One Answer Insurance
I just got my car insurance purchased with OneAnswer which covered me with all my needs. Thank a lot to Scott who helped me from start to end, very polite, friendly and profesional guy.
trustpilot.com
Source: trustpilot.com
What a lovely, professional, efficient, diligent and kind lady your employee Jade Maxted is.
I had some issues getting my insurance sorted and she just made everything so easy that I would never consider going anywhere else!
What an asset she is to One Answer Insurance. That said in the last 4 years I have only had excellent from this company.
Very Many Thanks
Kind Regards
Michelle Walker
trustpilot.com
Source: trustpilot.com
Dealt with a young lad Brad,great approach to his work,putting my needs as a customer first,not just trying to hard sell anything.was lovely to talk to someone in person .I got a good deal,very professional. Will recomend &use again! Thanks for all your help,( got stung by my last lot of insurers) so Brad explained everything, went off got me 2 good quotes I chose the right one to meet my needs for having cover I needed and within budget!
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Deb, Thank you for taking the time to leave a 5* review. We are extremely pleased to hear you have been provided with great customer service! Kind regards, One Answer Insurance
I had an agent called Scott that helped me from start to finish, reassured me threw out. Got a decent quote in no time would highly recommend. Thanks again Scott
trustpilot.com
Source: trustpilot.com
Dear Sir/Madam
Our experience dealing with your company was pleasant and rewarding the gentleman Chris whom I was dealing with was understanding to our requirements with a very processional approach not a salesman pushy way even though I was aware he wanted our business and it was not a chore doing business with him. Regards Mr & Mrs Mackay
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good morning Andrew, Thank you for taking the time to leave a 5* review! We are extremely pleased to hear you have been provided with great customer service. Kind regards, One Answer Insurance
10/10 Joel did me my quote and he was top from start to finish always worked well with everything and got me the best quote I could ask for I will be coming back here again for quotes in the future and would be directing a lot of people directly to this company and Joel him self to be honest
trustpilot.com
Source: trustpilot.com
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Vacancy for a Sales Advisor at One Answer Insurance
12/10/2021

A position at One Answer Insurance is now available and you can apply to join the team today with a competitive salary and other benefits. Read article
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