One Answer Insurance
Latest Reviews
Very good guy and easy explanation easy to understand and very kind hearted man
Source: trustpilot.com
Have used them foe many years.
Great help
Great service
Great help
Great service
Source: trustpilot.com
Very polite and friendly. Eager to help. Was a pleasure dealing with Danni
Source: trustpilot.com
I have been allocated a named contact (Keiran) at 1 Answer and I couldn't wish for a better service.
Everything has been explained satisfactorily and having a single point of contact for the duration of the insurance is great.
Can highly recommend.
Everything has been explained satisfactorily and having a single point of contact for the duration of the insurance is great.
Can highly recommend.
Source: trustpilot.com
Great service and very helpful staff!
I recently used One Answer Insurance and I’m really pleased with the experience. The staff were friendly, professional, and incredibly helpful throughout the entire process. They took the time to explain everything clearly and made sure I understood all my options.
A special thank you to [Martin] who handled my case — they were patient, honest, and really made things simple and stress-free.
The quote I received was fair, especially considering my situation, and the whole process was smooth from start to finish. I felt well looked after and respected as a customer.
Highly recommend One Answer Insurance for anyone looking for reliable, no-nonsense insurance with real people who care. Will definitely use them again in the future!
I recently used One Answer Insurance and I’m really pleased with the experience. The staff were friendly, professional, and incredibly helpful throughout the entire process. They took the time to explain everything clearly and made sure I understood all my options.
A special thank you to [Martin] who handled my case — they were patient, honest, and really made things simple and stress-free.
The quote I received was fair, especially considering my situation, and the whole process was smooth from start to finish. I felt well looked after and respected as a customer.
Highly recommend One Answer Insurance for anyone looking for reliable, no-nonsense insurance with real people who care. Will definitely use them again in the future!
Source: trustpilot.com
Great service from the young lady who took my call very professional and courteous thanks to her 👍
Source: trustpilot.com
Helpful and friendly
Source: trustpilot.com
Had quite a bad driving record, and all i can say is i appreciate this company and staff for putting trust in me, when no one else would. Yeah was a bit expensive, but i take full responsibility for this. They got me back on the road, and didnt judge my past record from years ago, like other companies did. 10/10. thankyou
Source: trustpilot.com
Very smooth
Source: trustpilot.com
Alessia was brilliant, made my renewal so easy.
Credit to the company.
Thank you
Credit to the company.
Thank you
Source: trustpilot.com
After phoning around and getting quote after quote and excuse after excuse why my new taxi insurance was so high. It was a breath of fresh air to speak with Jake from One Answer.
Polite friendly ,upfront and honest. Did everything he could to get me what I needed can’t speak highly enough.
Polite friendly ,upfront and honest. Did everything he could to get me what I needed can’t speak highly enough.
Source: trustpilot.com
Adviser was very thorough in all aspects of how little the items were ie extra cover to protect excess if payable key cover and milage issues
Source: trustpilot.com
Great service and great price
Source: trustpilot.com
Easy experience
Source: trustpilot.com
Excellent and beautiful
Source: trustpilot.com
Knowledgeable helpful
Source: trustpilot.com
The was was so professional and excellent.
Source: trustpilot.com
Just the help and information and speedy service straight forward no hassle
Source: trustpilot.com
Great advice, great price and great cover!
Source: google.com
Great service, quick, easy, friendly, and they get the job. Done simple as that.
Source: trustpilot.com
I am never one to really write reviews, however, I cannot not express my gratitude towards Jack enough. This is just a small token to express my thanks.
I have had regular calls with Jack regarding insurance. He has been ever so patient, understanding and always trying to offer best possible tailored service.
We have been going back and forth regarding the insurance many times, one minute I am almost ready to take out insurance and then the next minute not due to multiple unforeseen circumstances - this has been going on for a while but he has been so polite and patient throughout. He's made the experience extremely positive, his customer service is outstanding, the way he explains things over again and again and he makes sure I understand everything, nothing felt rushed, he made the whole journey comfortable and I never felt pressured. He never pushed a sale either. He never got impatient, he didn't get fed up of me going back and forth, every time we called he was always just so friendly and it didn't feel like I was speaking to a sales person, it felt more like I was speaking to a friend who is giving me advice about insurance. It is very rare these days to come across someone like this, especially in sales, where everyone is usually pushing hard for sales. I commend Jack and he is an asset to the company, I would honestly recommend that the manager puts him in a more senior position or a pay rise because his level of customer service and the delivery of the service is outstanding. So thank you very much Jack!
Razia
I have had regular calls with Jack regarding insurance. He has been ever so patient, understanding and always trying to offer best possible tailored service.
We have been going back and forth regarding the insurance many times, one minute I am almost ready to take out insurance and then the next minute not due to multiple unforeseen circumstances - this has been going on for a while but he has been so polite and patient throughout. He's made the experience extremely positive, his customer service is outstanding, the way he explains things over again and again and he makes sure I understand everything, nothing felt rushed, he made the whole journey comfortable and I never felt pressured. He never pushed a sale either. He never got impatient, he didn't get fed up of me going back and forth, every time we called he was always just so friendly and it didn't feel like I was speaking to a sales person, it felt more like I was speaking to a friend who is giving me advice about insurance. It is very rare these days to come across someone like this, especially in sales, where everyone is usually pushing hard for sales. I commend Jack and he is an asset to the company, I would honestly recommend that the manager puts him in a more senior position or a pay rise because his level of customer service and the delivery of the service is outstanding. So thank you very much Jack!
Razia
Source: google.com
I recently had the pleasure of being assisted by Arjun, and I’m incredibly impressed by the level of service he provided. From the start, Arjun was friendly, professional, and truly committed to making sure I had a smooth and positive experience.
He took the time to understand my needs, listened carefully, and offered helpful, informed guidance without any pressure. His calm and courteous manner made the entire process easy to navigate, and he handled everything with impressive efficiency and attention to detail.
What really stood out was Arjun’s genuine care for the customer experience — he went above and beyond to ensure I felt informed and confident throughout. It’s rare to come across someone so dedicated and thoughtful.
Arjun is a true asset to the team, and thanks to his excellent service, I wouldn’t hesitate to return or recommend to others.
Thank you, Arjun, for your outstanding support!
He took the time to understand my needs, listened carefully, and offered helpful, informed guidance without any pressure. His calm and courteous manner made the entire process easy to navigate, and he handled everything with impressive efficiency and attention to detail.
What really stood out was Arjun’s genuine care for the customer experience — he went above and beyond to ensure I felt informed and confident throughout. It’s rare to come across someone so dedicated and thoughtful.
Arjun is a true asset to the team, and thanks to his excellent service, I wouldn’t hesitate to return or recommend to others.
Thank you, Arjun, for your outstanding support!
Source: trustpilot.com
Very professional and great customer service by Perry
Source: trustpilot.com
Very helpful and respectful staff. Easy experience
Source: trustpilot.com
Excellent communication from Josh, thank you.
Source: trustpilot.com
