Lightning Fibre
Latest Reviews
Really good service, on time as booked and great to follow up for the next couple of days. Very impressed so far.
Source: trustpilot.com
We would just like to complement the team who are installing the cables in Trinity Trees Eastbourne
They are like so speedy and efficient, and so helpful and polite Also they clean up well at the end of the day and make sure everything is safe
They are like so speedy and efficient, and so helpful and polite Also they clean up well at the end of the day and make sure everything is safe
Source: trustpilot.com
We had Lightning Fibre connected to our house last week and it was as smooth as you could have wished. The visit was booked on-line at our convenience and two very helpful installation engineers asked how we wanted the cabling done and where to, had the job done quickly and efficiently and gave good explanations of how to operate the new kit and monitor it. They were friendly as well as helpful despite having to work into the evening. Excellent job!
Source: trustpilot.com
We signed up for fibre with Lightning in March 2021. In April we were contacted for an installation date. I week later Ettiene and Zak arrived at the appointed time, assessed and discussed access options. They were very good at assessing the best route, investigating possible problems and then agreeing the install route for the fibre. They then proceeded quietly and professionally with the install. Two hours after arriving it was all installed and active and I was able to log on and connect to the internet. Blindingly fast upload and download speeds, but I was cautioned that it would take a day or so to throttle back the speed from 400Mb/s to what I had signed up for. Since my contract of 100Mb/s was far in excess of my previous non functioning ADSL line I had no problem with that.
Source: trustpilot.com
Installation was great, team made a neat job and explained everything well. Customer service has been excellent, the Lightning team are easily accessible. Most importantly, the connectivity is great. Noticeably faster than my previous broadband service.
Source: trustpilot.com
Installation of the network in the street wasn't great and has made the pavement a bit of a mess. However, the process of signing up and the installation to the house worked well. We have had a few initial problems with wifi coverage as we have thick walls and a large area to cover. However, the team have been great and have come round with extra mesh boxes, advised on placement and checked performance until the coverage reached the appropriate levels. I guess that's the advantage of having a local business - overall, I have been impressed
Source: trustpilot.com
Great people, perfect service, works like a dream.
Source: trustpilot.com
Only had full fibre a week now but all good so far . Having some printer connection problems but all other devices connected no problem .
Source: trustpilot.com
So far so good. Broadband speed 4 times quicker than my previous provider for smaller fee. Only had one hiccup but got sorted in a mater of minutes. Quick and painless setup. Nothing to complain about. Couldn't recommend enough. Keep up the good work
Source: trustpilot.com
A truly revolutionary change in internet speeds for me. From 40Mb download/5Mb upload speeds (at best) from Sky ‘Fibre’ Max, I now have over 900Mb both download and upload. Installed by two lovely and helpful chaps from the company - polite, tidied up, etc. My online meetings are glitch-free (from my end!), file transfers and downloads are a breeze, and the kids downloads and online gaming experience has massively improved. Really pleased, well worth the wait!
Source: trustpilot.com
Customer service is refreshingly excellent and they are prepared to be flexible with start/installation dates. Can't say I noticed a huge difference in speed but my gadgets are hardly state of the art and I did purchase the cheapest package. It's certainly more stable/reliable than my previous supplier, no downtime at all since installation. I was a bit surprised at how much equipment needed to be installed outside and inside the house, but I hardly notice it now. The installers talked through options with me before starting any work. I truly believe this company is different and better than the usual "copper wire" suppliers and hope their ambitious expansion plans work out for them. Keep a look out for them coming into your area.
Source: trustpilot.com
Im really glad that ive got LF !!! I have 10 times quicker internet for the same money.
Source: trustpilot.com
Lightning Fibre provides fast reliable internet access and the customer service is excellent. We’re so pleased we made the change.
Source: trustpilot.com
Excellent service. They got my broadband up and running in no time and it is such a pleasure to have decent speeds with no drop-outs. With three of us working from home this has been such a welcome change. Very responsive, local company which I can highly recommend.
Source: trustpilot.com
The installation, testing and the resolving of our queries was done by a very friendly and knowledgeable team. Really happy with the end result and would highly recommend switching to Lightning Fibre.
Source: trustpilot.com
Quick and clean installation none of the rubbish with other ISP's having to wait weeks + Lovely chaps who installed it all.
The Tenda WiFi system is the best I've ever had just hope we can get even stronger WiFi speeds in the near future. Shame to have to lose a fair chunk or this awesome speed over wi-fi but can't blame anyone for that the tech isn't here yet!
The Tenda WiFi system is the best I've ever had just hope we can get even stronger WiFi speeds in the near future. Shame to have to lose a fair chunk or this awesome speed over wi-fi but can't blame anyone for that the tech isn't here yet!
Source: trustpilot.com
My experience has been a very good one.
Tom and his team have gone above and beyond from customer service and a very very challenging Installation.
The whole team where excellent start to finish.
Tom and his team have gone above and beyond from customer service and a very very challenging Installation.
The whole team where excellent start to finish.
Source: trustpilot.com
The lightning fibre team are remarkably.
Installation was done by a professional team and testing was done quickly and with knowledge.
They are beyond exceptional.
Installation was done by a professional team and testing was done quickly and with knowledge.
They are beyond exceptional.
Source: trustpilot.com
Really fast compared to our previous supplier. Easy and quick installation makes this a great choice for fibre.
Thank you Lightning!
Thank you Lightning!
Source: trustpilot.com
Customer service and product absolutely excellent! Friendly team. Explained everything clearly. Can't fault Lightning Fibre!
Source: trustpilot.com
Really happy would definitely highly recommend, friendly and helpful!
Source: trustpilot.com
Great overall... the teams installing the fibre from the main to the house did so really quickly and with little disruption, they fitted it where I wanted it and as I requested without issues. All have been polite and friendly.
Source: trustpilot.com
Totally professional from start to finish. Tom the sales guy was helpful, polite and truthful from beginning and the installation chaps were also extremely professional, polite and respectful. Really happy with end result, got speeds twice as fast as BT and for a third of the price. Could not recommend them enough.
Source: trustpilot.com
Lightening fibre is for Eastbourne what Elon Musk is for the world. Visionaries. Motivated and driven individuals who saw an opportunity, taking the bull by the horns and out performing every other local ISP. I’m seriously impressed, both by the performance and the customer service. I’ve told practically everyone I know to get signed up. Well done chaps, keep it going.
Source: trustpilot.com
Once I'd made contact with someone on the phone, installation was quick and hassle free and now I have fab Wifi. My 3 teenagers are delighted! All in all a job well done.
Source: trustpilot.com
