Cumberland Hotel Eastbourne

4.3/5 based on 394 reviews
Latest Reviews
Good location and nice room but hotel could do with modernisation in the communal areas
google.com
Source: google.com
The hotel looked fresh and clean and me rooms were spacious. The staff were helpful and the customer service was good. I will definitely stay again.
google.com
Source: google.com
The hotel was clean, service was good , really friendly and helpful staff , food was excellent no complaints .
google.com
Source: google.com
A good carvery and helpful staff
google.com
Source: google.com
Very pleasant stay ☺
google.com
Source: google.com
Clean environment, good breakfast and evening meals was really good as we had taken our pws on holiday
google.com
Source: google.com
Staff were very friendly, and food no problem, good home cooked food and plenty of it, BUT as it is a very old building the windows are not too good, and the carpets and furniture really need changing.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed for 4 nights in the Cumberland on a coach trip. The hotel was very clean and our room was excellent, clean, comfortable beds, plenty of teas and coffees and especially liked there was plenty of storage space.
The hotel is in a fantastic position and sitting out on the balcony was amazing with a great view of the pier and sea, and not far to walk to town.
The food was good and plentiful, although self service breakfast took a bit of getting used to. The staff were great and worked so hard to ensure meals were served quickly.
Our only criticism was that if you buy a pint of lemonade it's one price but if it's served in two glasses it's substantially more, which we didn't understand as it's still a pint, so buy a pint and ask for two glasses 🤣.
Really enjoyed our stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Recommend Sunday carvery. Attentive staff in atraditional sea front hotel
google.com
Source: google.com
Brilliant
google.com
Source: google.com
Prime location, comfortable, all facilities, reliable management. Food basic and service occasionally erratic.
google.com
Source: google.com
Great staff, friendly hotel, will come again.
google.com
Source: google.com
This is not one of the worst Hotels I have stayed in. The room my partner and I stayed in was fairly clean and had what we needed. I would suggest they have a storage room though as there is nowhere to put luggage safely.

The carpets and wallpaper in the hallways are dated and depressing though and look as if they have been there since the early 70's.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excelente atención y muy limpio. Importante que sus recepcionistas hablan español
google.com
Source: google.com
Good place to stay as on seafront and has 24hour bar friendly and helpful staff
google.com
Source: google.com
We had a cream tea, it was quite nice, but the choice of sweet things was a bit disappointing, due them all been similar. The hotel is quite nice, the setting is lovely good views of the sea.
google.com
Source: google.com
We just had a function for 50 people which took place in the restaurant which has a nice sea view. The standard of catering was excellent, the staff were helpful, the setting was very pleasant. The cost was reasonable too so it's full marks from me .
google.com
Source: google.com
Went there for coach trip hotel was clean there was only one lift in there the food was not that good not a lot of choice and very little of it we've been on these tours before lots of times it's usually very good bit disappointed
google.com
Source: google.com
Very good hotel friendly staff good variety of food at meal times brilliant service. The room I have is spacious with a sea view and balcony, and a large walk in shower
Would recommend it
google.com
Source: google.com
Really enjoy it here nice & relaxing, friendly staff & lovely views
google.com
Source: google.com
It was alright the room was ok but there wasnt a tv remote in the room. It wasn't an issue for me because i was only staying sleeping there. I did tell the front desk so hopefully it got sorted out before the next person came into the room
tripadvisor.co.uk
Source: tripadvisor.co.uk
When arrived, I didnt find the woman on reception friendly. I asked about dinner that night. She pointed out the menu on door,but didn't tell me I had to book. I went out and returned around 4.30pm to check in. I asked about the dinner and was told bluntly by another unfriendly woman on reception that I couldn't eat there that night as it was a gala dinner.

Room okay. Bathroom nice. I had breakfast on 2 mornings - nothing too much trouble for dining room staff who were friendly. Food very nice though would have liked a choice of cereal.

On checking out, I didn't find this receptionist friendly either.

On the plus side, hotel very central to everything. No entertainment during my stay.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Staying there now, staff working very hard and doing their best in very trying circumstances, comfortable lounge with good views and excellent location, bar prices very reasonable with good selection. Food OK, but you get what you pay for so no complaints
google.com
Source: google.com
Great hotel lovely staff, very clean and great food
google.com
Source: google.com
Excellent afternoon tea overlooking the sea front
google.com
Source: google.com
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Christmas Party Night Eastbourne Cumberland Hotel
31/10/2019

Where to celebrate Christmas this year? The Cumberland Hotel Turkey & Tinsel event is one and you can now book! Read article