The Burlington Hotel

4.1/5 based on 7383 reviews
Latest Reviews
Just had a 5 day break at The Burlington. Room spacious and clean with a seaview. Our room had kettle and coffee machine, good hairdryer, iron/ironing board. Towels lovely clean and very white. Due to covid you had to let reception know with regard to Clean towels. Coffee and te replenished on request. Staff in both bar and dinning room worked hard and we're helpful to us. Manager worked hard. The guy on reception helpful. We didn't know what to expect but felt service good especially under current circumstances. Parking you can book and pay in their carpark if space. Would go back. Restaurants very good they love an Italian but the so do we. Giannas round corner best pizza ever. Morgans great too. Rosette not great.
google.com
Source: google.com
Ok
google.com
Source: google.com
It's an old Victorian hotel don't expect 5star expect Victorian but it's a nice hotel it's clean we were in room 405 and it was like an oven we were sweating all night and the mattress protector made it worse,however we live in covid times so I understand the need breakfast was ok staff were fantastic and can't do enough to help you had a beer or 2 in the bar not bad prices night entertainment was ok bit of magic and a quiz (we won 14/21) was happy with that so give the burlington hotel a go you won't be disappointed..
google.com
Source: google.com
double room with a sea view is definitely worth the money
google.com
Source: google.com
Dated but clean,very nice friendly staff,good Central position
google.com
Source: google.com
The Burlington Hotel
We had arrange of breakfasts when my husband and were there all ok but the cooked breakfast could do better.
The room was ok big enough and bathroom was good friendly staff and as we went just after lockdown they all a bit short staffed and I hope they get things together in the next few weeks, I will forgive them for that.
My rating will stand at the moment
google.com
Source: google.com
Great staff and fantastic food. A lovely stay
google.com
Source: google.com
Stayed before hence the reason I'm staying again value for money and central to town and seafront
google.com
Source: google.com
Staff are friendly, food could be better
google.com
Source: google.com
Stayed in a huge comfy room with a sea view - nicely decorated with local art on the walls and great views. I was a bit worried when we walked in to reception as it felt very dated but the rooms are more modern than the public areas!
google.com
Source: google.com
Staff was amazing
google.com
Source: google.com
Good value hotel
google.com
Source: google.com
For a seaside town this is a nice clean friendly place from young to old bit dated but clean and comfortable and staff are always happy nice to see
google.com
Source: google.com
What a shame this hotel had to close a day after we checked in, lucky we could get a room at the premier inn, but not the same.

Everybody did their very best, staff all very happy and helpful, check in lady was so nice.

They upgraded us to a seaview room, perfect the young lady in the bar was nice, service was nice, evening dinner was fantastic, wine was great.

Breakfast was plentiful and hot.

Room 421 was clean and tidy, shame only a standard bed, will upgrade to room 410 next time, which was told has king size.

We had to cut our stay short due to Covid lockdown but we have 2 nights in credit to rebook near Christmas hopefully.

This hotel is old, but it must have been fun in its day, i hope its day returns again, as will we.

Hotel has its own car park at the rear.

Dont pull this hotel apart , its old, it creaks, it has character....... its part of Eastbourne's history.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed 2 nights on the Groupon DBB deal. The staff are friendly and helpful and the room was ok for the price we paid. What lets the hotel down is the quality of the food, especially for dinner on the set menu. I would best describe as cold school dinners, but that is a little unkind to school dinners! I know they have to serve food on a budget but the veg could at least be hot. Got the impression that a large number of meals and sides were made up and sat in the kitchen waiting, you certainly got served very quickly. On our second night the soup starter was fine but the mains so bad we left them and went out to eat. Nobody questioned why the food was left, just took the plates away. Please improve kitchen service and spend a little more on the food, even if you have to put prices up a couple of pounds, it lets the hotel down badly.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have just returned from one night at the Burlington hotel. Having booked a double room with DBB for a very reasonable price, we were upgraded to a room with Seaview. All the staff were very pleasant and helpful going out of their way to ensure you were happy. The chef should be congratulated as should the waiting staff on the excellent food served for the price we paid, we thoroughly enjoyed our evening meal and breakfast.
Yes the hotel could do with a bit of new paint in places but it was cleaned to a high covid standard and there was plenty of sanitizer placed around the hotel. Dont look for the extras removed for your safety in your room enjoy the simplicity and cleanliness to make you feel 100% safe! Only downside was maybe parking as it was a £6 charge in hotel carpark but we could leave car there after checking out so even that was good value really.
Well done to all staff throughout the hotel continue working together through these challenging and quieter times and Covid rules allowing we shall look forward to returning again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This week I visited the Burlington Hotel at a very worrying and uncertain time. From arrival to departure, everyone at the hotel from Christine the manager to the cleaners and the staff on reception, bar and restaurant made huge efforts to ensure all visitors felt comfortable and safe. Even though the hotel was closing on the 20 March, every member of staff was helpful, pleasant and professional. A big thanks to Christine and everyone at the hotel. I may have been the last to leave but hope I am the first to return. Hopefully sooner rather than later
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here with shearings mon- friday. The hotel is very dated needs alot of tlc. Paintwork & carpets very gruby. All corridors have very un- even floor boards which are very creaky. Down stairs toilets have a hole in the floor coverd with carpet which i stumbled on. The lifts are very dirty. The 1st meal we had was appauling undercooked veg and extremly dry chicken. Following nights where as if it was a diffrent chef as the next 3nights they was lovely and tasty. Staff work very hard, bar staff are really plesant unlike reception who are rude and abrupt. I asked for an up grade on arrival and the lady pretended she had done it, she clearly had not as when she came back few seconds later my paper work was printed with my name & room number and she hadnt been near a printer or computor. The morning we left breakfast was 7.30 till 8.30. We got there at 7.30, coffee was served imediatly no one came to take our order till after 8. The young man came back at 10 past with clearly the wrong order and was very stropy with my partner as though it was our fault. He stomped away and brought another but my partner had had enough and left the dinning area. It left us very little time to get back up to floor 4 to collect our belongings and hand our key in for the 8.30 depature. This was a shame as the breakfasts had previously been the best meals. It left us with bad feelings and therfore would not recomend this hotel at all
tripadvisor.co.uk
Source: tripadvisor.co.uk
just returned frpm 5 day national holiday, the break was great value for money . The breakfast is self service and on the whole was great however on two mornings the sausages looked and were overcooked. The evening meal is split on two sittings i chose the 7.15 which was relaxed and plenty of choices. All the staff are very friendly and specal mention to the bar staff think one was called katrina she was very helpfull and understanding. Great break
tripadvisor.co.uk
Source: tripadvisor.co.uk
Had a lovely 5 day break 2nd to 6th March,hotel is a little dated in places, but our room was very nice clean and recently refurbished, with a lovely sea view room 421. Food breakfast is lovely with everything to choose from the hot and cold buffet, evening meal there is a choice of 3,starter's 3 main courses and 3 sweets and a chefs special all food we had was lovely. All staff were very helpful and friendly,especially the bar staff and evening entertainment was good each night with bingo, quiz and a different artist each night, a special mention to Mark Snow who made the evenings. Could not fault National Holidays at all and our driver for the week Ashley was very informative. .
tripadvisor.co.uk
Source: tripadvisor.co.uk
I visited this hotel last weekend with my family.Our rooms were very comfortable and clean. Breakfast and dinner were both very tasty although could have been warmer. There are lots of local shops and restaurants/cafes too which filled up our days nicely. Christine the GM welcomed us upon our arrival on Friday and Ivone on reception was kind and informative. We had 4 free drinks each on Saturday night which was a pleasant surprise! Isabella the bar manager was entertaining and helpful. This is a very nice hotel, situated in a perfect spot in this lovely town and I will definitely visit again
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed here last week Mon-Fri with shearings.We payed an upgrade for sea view room which was lovely on the first floor.Anybody on floor above it's creaky floors boards very noisy.The bathroom is only 2 foot wide gettig to the shower and the toilet my husband banged and burnt his arms several times on towel rail and in shower.Luckily we are both able bodied and of slight build. Room number 112
tripadvisor.co.uk
Source: tripadvisor.co.uk
This budget hotel is situated in a good position on Eastbourne Sea front, it is clean, my bed was comfortuble, and the room was fine The general problems this hotel has are the same as the other Bay Hotels that I've stayed in.
Although my room was fine, and the heaters working, some other guests that I spoke to had a simular problem to myself in another Bay Hotel, namely a cold room. Further to that, the evening meals have much to be desired. Small portions, some soups with a good helping of H.20, packet soups no doubt, but the big laugh was Thursday Fish & Chips. The fish, haddock was fish mush, not a flaky fish, but here is the laugh, mushy peas ! ! Yes, you got mushy peas, no kidding, a teaspoonfull. Before my return,I was in mind to buy a bag of frozen mushy peas as a treat for the guests next Thursday !
No problem with Breakfast, fine, but how long before hole of polo mint lands on Bay Hotels menue's ?
tripadvisor.co.uk
Source: tripadvisor.co.uk
First time at the Burlington .
We had a good time there ..
The Hotel is really lovely .good food .and good entertainment in the Evenings .
Mark Snow was brilliant .he is so funny .
He works so hard to keep everyone entertained .
It was really quiet without him there on the Thursday Evening .
Will we visit again .I would think so .
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel is good and the staff are pleasant. Our room 106 was very good as it looked it had been refurbished due to fire next door.
The evening food was cold and the veg sparce and full of water in the bowl.
The breakfast was exellent with top quality bacon.
Staff were pleasant as well.
We went on a trip to Battle and Hastings which were good but could have done with bit longer in Hastings ( interesting place. )
tripadvisor.co.uk
Source: tripadvisor.co.uk
Displaying page 241 of 296
Latest Reviews
thebestof Awards