The Car Co
Latest Reviews
I'll recommend the company to everyone who is looking for a fast service and helpful staff
I'll recommend to speak to Dani ☺️
As he was very nice and organised.
I'll recommend to speak to Dani ☺️
As he was very nice and organised.
Source: trustpilot.com
The car I have bought from The Car Company is ok. However, when I looked round it, 4 out of the 5 (inc spare) tyres were either on or below the legal limit. I mentioned this & was assured any worn tyres would be replaced. When I went to pick up the car, they said that all the tyres were fine & didn't need changing! The spare had no tread left on it at all!
Secondly I was given all sorts of paperwork to sign, amongst which was a form for me to fill out & verify the car's condition. I only realized when I got home, that they had already ticked all the boxes to say it was fine. Remember this is a form I was supposed to complete in its entirety. As it turns out, the car is ok, however I would have had no come back, if i'd found something dodgy at home.
They took my car in as part exchange. Again there was too much smoke & mirrors regarding the price & condition etc. The salesman had to go out of the room on 5 occasions, to discuss the deal with his boss! Coming back each time, making out he was on our side in the negotiations.
All in all, it was like dealing with a stereotypical "used car salesman". If he'd introduced himself as Arthur Daley or Dell Boy I wouldn't have been surprised.
I know they are in the business to make money, however this shouldn't be at the cost of customers satisfaction.
Would I buy a car from The Used Car Company again? Probably not. Unless I was a cash buyer & had my bulls**t filter turned up to the max!
Secondly I was given all sorts of paperwork to sign, amongst which was a form for me to fill out & verify the car's condition. I only realized when I got home, that they had already ticked all the boxes to say it was fine. Remember this is a form I was supposed to complete in its entirety. As it turns out, the car is ok, however I would have had no come back, if i'd found something dodgy at home.
They took my car in as part exchange. Again there was too much smoke & mirrors regarding the price & condition etc. The salesman had to go out of the room on 5 occasions, to discuss the deal with his boss! Coming back each time, making out he was on our side in the negotiations.
All in all, it was like dealing with a stereotypical "used car salesman". If he'd introduced himself as Arthur Daley or Dell Boy I wouldn't have been surprised.
I know they are in the business to make money, however this shouldn't be at the cost of customers satisfaction.
Would I buy a car from The Used Car Company again? Probably not. Unless I was a cash buyer & had my bulls**t filter turned up to the max!
Source: trustpilot.com
Glynn was great from start to finish. Great car,
Clean and like new. Thanks to Glynn and the team, I will be back when looking for an upgrade.
Clean and like new. Thanks to Glynn and the team, I will be back when looking for an upgrade.
Source: trustpilot.com
Excellent service and customer personabilty i would recommend this company to family and friends
Source: trustpilot.com
Noticed scratches on drivers side when I first viewed the car was told not to worry that would all be done and sorted before I collected the car polished and sorted I came back few days later to say I would have the car as long as they promised to sort the scratches out again mobs assured me they would be done arranged to collect the car few days later scratches still on car asked why they wasn't done was told that they tried to give it qwick buff but I will need to bring it back at my convenience and they will sort it so far I have phoned them three times to try and arrange a day mobs said he would call me back but as not I have phoned twice and have been told he is not at his desk but have not been asked what my enquire was about just told to ring him back not great after sales guys
Source: trustpilot.com
Great service from start to end, Glynn was a star
Source: trustpilot.com
Was looked after by mobz and couldn't have been happier. Nice man and very professional. The deal was good and all sorted fast. Picked my car up this morning and am extremely happy with it. Would recommend the car sales company to anyone!
Source: trustpilot.com
Bought a Vauhall Insignia 6 months ago and everything was fine until 6 months later when the exhaust and tires needed replacing. This was minor because I had a clutch failure and had to replace the burst slave cylinder and had to get the flywheel changed also. The bill was nearly sixteen hundred pounds. NEVER BUY FROM THIS CAR COMPANY. It might seem a good deal but in the future it will cost you a fortune with repairs!
Source: trustpilot.com
Great service didnt feel forced into buying the car and all the paper work was sorted with Steve step by step even sorted the tax and explained everything very trustworthy and willing to answer any questions
Source: trustpilot.com
Very friendly and willing to help.
Very knowledgable about the car in question
Very knowledgable about the car in question
Source: trustpilot.com
Ahmed is always helpful. This is my second car with them. Everything is professional but also efficient, all the information I needed was provided. All questions were answered.
Source: trustpilot.com
GOOD SALES MAN AND WHAT MOST IMPRESSED ME WAS A LONG ROAD TEST ON BOTH URBAN AND MOTORWAY, POINTED OUT DEEP SCRATCH ON DOOR AND HE SAID HE WOULD GET IT DONE AND HE DID,GOOD PRICE AND EVEN THE ADD ON WARRANTY SEEMS PRETTY GOOD
Source: trustpilot.com
Really pleased with my purchase, saved over £1000 against a similar vehicle I had looked at in the morning. No pushy sales pitch and drove away with the car that day.
Source: trustpilot.com
After spotting the car I wanted on the website I rang and got thru to Glynn who from start to finish was professional and helpful. He supplied me with extra info and pics of the car upon request and managed to increase the offer on my part exchange, even after the car had been bought the service team still sent out the required part for the bonnet without any issue. Great experience with this company and would definitely deal with them again! Thanks!
Source: trustpilot.com
Great bloke very professional and helpful.
Source: trustpilot.com
Great experience at the car sales group, Ahmed my sales manager was very helpfull and made my time there an easy and enjoyable one. Ahmed even had time to crack the odd joke and tell me there was outstanding finance on my vehicle i was part exchanging haha, highly reccomended with a great choice of quality used cars at a very competitive price,
Source: trustpilot.com
Despite severe delays and frustrations with my finance company, The Car Sales Company made all things better.
Looked after me from start to finish and beyond.
Thanks
Looked after me from start to finish and beyond.
Thanks
Source: trustpilot.com
Great customer service, great cars would definitely use again.
Source: trustpilot.com
Very very good was great to deal with
Source: trustpilot.com
Was seen to by a car sales person named Glynn fantastically dealt with welcoming, fast no hassle. Would definitely recommend purchasing from them. Have lots of nice cars an reasonable prices. So a big thanks again to Glynn.
Source: trustpilot.com
Felt a very warm welcome when looking for my new car in the forecourt, wasn't pressured into feeling 'I needed' to buy the car but was very helpful with finding out the information I required on it.
Once decided I wanted the car Glynn was very helpful in researching into getting all the history of the car I required.
I even got balloons on the car when going to buy it!!
Great company, would recommend!
Once decided I wanted the car Glynn was very helpful in researching into getting all the history of the car I required.
I even got balloons on the car when going to buy it!!
Great company, would recommend!
Source: trustpilot.com
great service I am very satisfied
Source: trustpilot.com
My experience with the car company was absolutely great , they couldn't help enough and very polite and friendly service, will certainly recommend to my friends and family.
Thank you Car company love my new car.
Thank you Car company love my new car.
Source: trustpilot.com
Seen the car we were after and after a call i visited the company to view the car. first impression was WOW what beautiful cars they have and a lot to see covering different ranges in make and prices that i thought were more then affordable and competitive); i had done some research before i visited.
My Wife and i were not pressured just left alone, allowed to loo at what we wanted any questions were answered without fault and potential to detail was paramount.
Met with Steve, what can i say very patent understandings of our needs not pushy and allowed us to make the choices we wanted. we wanted small things before we got the car and they were done there and then so customer satisfaction was 100% form us, so great experience and making buying the car more easy than i expected. Great car and great company YES to consider this company if i require another car. Well done to Steve and the team.
My Wife and i were not pressured just left alone, allowed to loo at what we wanted any questions were answered without fault and potential to detail was paramount.
Met with Steve, what can i say very patent understandings of our needs not pushy and allowed us to make the choices we wanted. we wanted small things before we got the car and they were done there and then so customer satisfaction was 100% form us, so great experience and making buying the car more easy than i expected. Great car and great company YES to consider this company if i require another car. Well done to Steve and the team.
Source: trustpilot.com
We received a very helpful and friendly service.
Source: trustpilot.com
