Mercure Bolton Georgian House Hotel

4.5/5 based on 2771 reviews
Latest Reviews
Service was excellent
google.com
Source: google.com
Great hotel
google.com
Source: google.com
Could be better
google.com
Source: google.com
Good hotel
google.com
Source: google.com
Nice hotel
google.com
Source: google.com
Great place
google.com
Source: google.com
Zeer goed qua infrastructuur, zwembad en fitnessruimte voor ieder niveau en zeer vriendelijk en behulpzaam personeel. Kamers zijn ruim en voorzien van alle nodige comfort. Mijn verblijf was dus een zeer aangename ervaring.
google.com
Source: google.com
The room was clean, tidy and the bed was comfy. The bathroom is in need of a refurb, the flush didn’t always work. The facilities (pool, sauna, steam room etc) were nice enough. The jacuzzi could do with a tidy up. We didn’t try any of the food so can’t comment on that.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed for 3 nights, Friday to Monday. The hotel itself is quite tired in appearance, it definitely needs a fresh lick of paint and some updates on the furnishings in the room. I have been to other Mercure hotels and all have had a few additional furnishings in the room which have lent to a nicer feel in the rooms, the Georgian is very basic. Unfortunately there were two parties on over Friday and Saturday night which went on till very late so none of our party got any sleep until the Sunday night when there wasn’t any event on. It would’ve been nice if a little more common sense had gone into room allocation and put our party furthest away from the event and anyone staying for just the one night on the night of the party where put on the first floor, so as to minimise the disruption. The party goers where very disruptive to several members of our party late into the night.
The food was abysmal I have to say, the vegetables were obliterated and completely inedible, which was a great disappointment.
However the staff were very friendly and the saving grace of the hotel.
Oh the official pictures here of the hotel are very generous to say the least, a little rose tinted I would say!
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel itself is great, we stayed for one evening for our company Christmas party and enjoyed the use of the leisure facilities and had a nice meal in the lounge bar. The party night itself was great, however the food was very disappointing, barely warm tomato soup was followed by a main course which consisted of three potatoes, four spouts and a sliver of turkey, which resembled a microwave meal for one, the only saving grace was the cheesecake desert which was nice. We had been considering the hotel for our forthcoming wedding, however having been served a below par meal we have swiftly struck it off our list as a possible option.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Friendly helpful staff. We received a complimentary upgrade to a stylishly refurbished suite. Plenty of free on site parking. Very competitively priced. A few signs of wear and tear in some communal areas but generally very good. We enjoyed a pleasant meal in the restaurant . We will return if was come back to the area.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed for two nights at this hotel which we last visited some years ago. On this occasion we were part of a large family group. At the same time the hotel also had to cope with a large wedding party. For the greater part they managed everything satisfactorily although some of the bookings were confused and I was told we had only booked for one night when I had a confirmatory email for two nights. We were not asked if we wanted newspapers delivered in the morning.

Our bedroom was small and had the usual one upright chair. It would have benefited from a walk-in shower rather than the awkward bath/shower combination. But the bed was comfortable and the heating efficient.

Food was good quality and well presented. Despite the numbers in the family party they coped very well and the waiters worked hard to keep everyone satisfied.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel is old and very dated. We had to change from our first family room ( of which there are only 5 on the ground floor) Lewis was extremely helpful and found us another room. When you boiled the kettle the electrics tripped and we can to reset after each cuppa.

The Spa and pool area changin facilities were in a really bad state of repair. They are obviously cleaned by the current staff but need ripping out and replacing.

The staff in all areas, reception, Pool, and Breakfast wer extremely friendly and helpful and without them this would have been a rating of 1.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have just arrived back from a weekend trip here. The hotel itself is very clean but a bit tired in places. The tub chair in our room had a couple of splits across the back and looked a bit unsightly. The only real criticism of this hotel really is the food situation. What a shambles. The staff were helpful enough but the food itself was something entirely different. The choice for coach parties is not really good enough. They ran out of gravy at the evening meal , breakfast they ran out of eggs and I finished my breakfast before they came out again. Buffet breakfast only work if the food is available in the first place obviously. I didn't like any of the unusual starters for the evening meal i.e. black pudding etc and therefore didn't have any and then had to wait a long time before I could get my main meal as the buffet was not available yet. The dessert was forgotten about as we had to pre order and it was brought to our tables but we had to ask for it after the restaurant was nearly empty. The kitchen need to get a grip and get the timing issues sorted out. The food itself was cooked lovely. I would stay here again and hopefully next time the issues would be sorted out.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Spent 3 months here from July till October. The hotel is dated and the food is questionable at times but it was the staff that made my stay enjoyable. They went out there way to make sure I had exactly what I needed and it was never any trouble for them. They took time to get to know me and I was generally sad to have left them and the hotel. A massive thank you to Julie and Rhiannon on breakfast, Ashley and Laura on reception and Katie, Monica, Irene, Chris and James!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Spent 3 nights here at the end of September on business. Stayed in twin room (alone) on top floor of the annex building that is adjacent to the main hotel building.

Room was clean but very dated. Paint peeling off in bathroom above the wash basin. Modern TV but was a small room considering it was a twin.

Cooked breakfast was average at best. Buffet style. Bacon and sausages undercooked which really ruins it for me.

Dinner experience much better. £16 for cheeseburger and chips is a little excessive though. Lovely burger however but chips too chunky for my liking. White chocolate ice cream was wonderful.

Nice experience overall. Just don't expect newly refurbished rooms.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed in this hotel as part of a coach party visiting Liverpool.
Very nice room. Clean and comfortable.
Slight problem with trying to flush the toilet.
Staff did sort it out straight away.
But still had problems with it the next couple of days.
Cooked breakfast very nice. Help yourself. Also mixed fruits, yoghurts and cereals.
Shame about the main evening meal.
If the chef had left the pork loins in the oven any longer, we could have re-soled our shoes with them.
Overall. Nice hotel. Shame about the food.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for 10 days we found the staff friendly and helpful.
There was a few issues with our accommodation but they were fixed immediately.
I was a bit annoyed I was ignored by a staff member last Sunday because he was busy texting on his phone to even acknowledge us all I wanted was a coffee, but this was 1 person everyone else was great.
I would stay again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed one night and found food, staff and room were excellent ,,especially the older women on the bar area, she was wonderful and very helpful,although directly from a busy room the hotel looks beautiful,, thank you for a lovely visit 😁
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here as it was close to a meeting I was attending and it seemed reasonably priced for its range of facilities. This is an older style of hotel that has been extended over the years but suffers from the same flaws as many of its type, noisy and in need of a re-vamp. The first room had a constant drone of a ventilation system and suffered from noise from above, I swapped to a top floor room on front of the back extension which was much better. Average sized single room with average facilities. Quite nice leisure facilities, Sauna in each changing room which is unusual for UK. reasonable breakfast. You get what you pay for given that it was cheaper than the Premier Inn.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Just got back from spending the weekend in this hotel for a wedding reception the rooms are very spacious but are very hot with no air con or fans in the room so it was impossible to sleep because of the heat even with the window wide open
tripadvisor.co.uk
Source: tripadvisor.co.uk
My husband and I enjoyed an afternoon tea here. We were sat in a nice quiet area and had a filling tea. We asked for more sandwiches and another drink each and it was not too much trouble for Irene who was the lovely lady serving the food. (Apparently people may just pop in for coffee anytime). We had a really relaxing afternoon with excellent service. Thank you.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here one night with my husband all staff were brilliant and very helpful the room was brilliant the food was brilliant and you get the use of the health centre what more could you want would definitely stay here again
tripadvisor.co.uk
Source: tripadvisor.co.uk
I found the room very basic, not even travelodge standard and very very dated. Also, why hotels decide to remove plug sockets from the sides of the beds is totally beyond me. Yes this may save you a few pounds in electricity but also means I wont be staying here again..On a positive note the food is above average and the staff were quite friendly and helpful
tripadvisor.co.uk
Source: tripadvisor.co.uk
A bit of a rabbit warren, fraying at the edges.

Whilst service was usually good, advertised items at the bar weren't available.

On a hot summer's evening, the lack of bedroom air conditioning or the ability to open a window more than a few inches made for a less than ideal evening.

Having said that, at least the meal was good and the same again for breakfast.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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