Mercure Bolton Georgian House Hotel

4.5/5 based on 2881 reviews
Latest Reviews
we badly needed a break mid term, so decided on a hotel that wasn't too far away. We arrived (having overshot, the signage isn't great) I was impressed by the bright reception & the warm welcome I received. Check in was easy & we made our way to our room. I wasn't expecting anything great, but we were delighted, a bright, spacious bathroon, full size wardrobe, the room opened out to a very comfortable space. A huge bed (SO comfy) a desk, decent tv & a fab sofa.
We went for dinner in the bright & modern bistro. We shared an Indian platter of samosas, bagis & Pacoras which was delicious. Hubs had the sweet potato curry, I had fish & chips both were lovely. The house wine is decent & reasonably priced.
We slept like logs & enjoyed a very yummy breakfast. There are juices cereals & pastries to start with & a cooked buffet that you help yourself to. The staff were lovely & cooked some veggie sausages which hubby loved.
We had ordered a table for dinner but someone took it! The staff member went above & beyond to sort us out. She did, & we loved our table. We shared a huge plate of nancos, I had pork & he had veggie burger. Both were excellent.
We ended the evening with a cocktail!
It is a very welcoming place. Every member of staff is terrific. There is a health club & pool. Spa treatments can be bokked. Parking is secure & free. I loved every second of our stay.
2 minor niggles, not over keen on the bath & the walls are thin. Did it out me off? NO. Will we return? Oh yes indeed.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I had a business trip to Bolton and attended conference onsite after overnight stay in the hotel. First on arrival I was told there was no room available despite my booking online, which was promptly resolved by the manager. I did get a quiet room as requested but the room was in need of modernization. It was hot in the room but no alternative duvet was provided and it was too late to contact reception. The hotel was clearly booked in and the breakfast was busy with food items frequently missing. I would suggest the the breakfast which described as "very good" did not fulfill the promise with its content, however staff was very helpful. The coffee/hot tea machine needs a friend by the side so that the queue for a hot drink is manageable. Catering on the event was satisfactory, though it felt that in overall the venue was cutting it's costs by reducing staff numbers. It was suggested on the website that the venue had a gym/swimming pool, which I not got made aware of on arrival.
google.com
Source: google.com
This was not a good experience. Booked 2 rooms on a 2 night with dinner package. Arrived on first night to find only 1 room was showing and only one single room was available. This was after numerous emails and telephone calls to confirm booking and arrangements. I showed the receptionist (Ashley) my booking for 2 double rooms close together. One should be accessible room for my elderly parents. Manager called and was initially offered a rain damaged room that manager deemed fit. I stood my ground for an accessible room as booked. I was then offered one with manager authorisation. Rooms still on different floors and opposite parts of the hotel. Not what we had booked but nothing else was available. I accepted this grudgingly as it was now 10.00pm and we were all tired after a 3 hour drive. Both rooms were poorly maintained (missing selves, stained carpets, poor grouting) and had request towels as well!
Breakfast was a steady affair. All the usual suspects - cereals, fruit, crossiants, juices, help yourself coffee and a selection of hot fayre but no hash browns or potato dish?
Did not use pool or spa.
Dinner went from OK to bad to worse. Ordered food at bar to be told that they had run out of hummus at 8.00pm on a Wednesday night? Ordered starters and mains. They had also run out of Becks Blue and there was no other alternative. The coke draught machine as not working either. The starters came after a short wait. Nice soup and garlic bread. We waited for our mains and waited some more and dishes were not cleared either for 30 minutes. In the end I went to bar and told then our mains had not come. Barmen asked which had not come? I said all of them and he rang kitchen and told me that they would be 'fast-tracked'. I got the feeling they had forgotten about us. They arrived 10 minutes latter. Burger and chip was good. My pasta was warm on the outside and stone cold in the middle. I think it had been microwaved badly. The server noticed that I'd left my pasta and asked if everything was alright. I explained the pasta was cold. He offered to warm it and a free drink. I declined and ordered dessert - sticky pudding which was the best thing we had that night.
Check-out was quick but no real apologies offered for the booking/room issues we had encountered.
Would not recommend unless you are desperate or check booking in advance and get in writing.
google.com
Source: google.com
We really enjoyed the hotel and our stay, the facilities were great, all complimentary. Steam room, sauna, jacuzzi and pool, towels were provided too. Really couldn't fault the place. The staff were very good and friendly and Jen was particularly helpful and gave us great advice and service too. Will definitely recommend to folk who just want to chill and relax.
Thanks guys!!!
google.com
Source: google.com
Once was quite luxurious but now tired and a bit shabby. The room was clean and the bed good but the bathroom looked like it had been maintained by an eight year old, mlastic all over the place and poorly fitted panels
Before booking in make sure you don't have a partition door between rooms, it is as thin as paper and i could hear every word, cough and fart.
google.com
Source: google.com
Room was clean, bed comfy, bathroom spotless. Bar prices are a bit high, but that's norm at hotels, I guess. All staff I've met is absolutely brilliant, very kind, polite and helpful.
google.com
Source: google.com
Just a single night's stay but no complaints. Standard twin room(891) good mattress clean bathroom plenty of hot water.
Ate at the Hawthorns just a mile up the road
google.com
Source: google.com
Bit tired decor wise, food and drink prices are ridiculously expensive. But the room was more than adequate and the wifi is excellent.
google.com
Source: google.com
have been using this hotel for a number of yrs and every new years eve for the last 3 years brillient good service helpful staff and the food NO problem very good
google.com
Source: google.com
Good size bedrooms and comfortable beds. Good shower/bath and plenty of hot water. Good was good not too much variety overall .
google.com
Source: google.com
Great service excellent rooms breakfast excellent and great value New years eve Ball enjoyed by all had late breakfast or brunch great night and staff brilliant
google.com
Source: google.com
Friendly and welcoming staff, very cosy and clean rooms and a great breakfast buffet. Very much recommended!
google.com
Source: google.com
a big thank you to the manager very helpfull and even bought a coffee will defiantly recommend this hotel also the staff was very hepful thanks again.
google.com
Source: google.com
Lovely comfy hotel.staff in restaurant were lovely,meals were good,rooms are nice,comfy with everything you need
google.com
Source: google.com
Had a very nice over night stay clean and comfortable rooms staff very pleasant
google.com
Source: google.com
Good motorway access, very tired décor and the description as a Georgian building is almost entirely misleading. Very friendly staff though!
google.com
Source: google.com
Hotel swimming pool with great teacher, if only my son would listen! Photos aren't allowed either.
google.com
Source: google.com
Hidden Gem with great staff. Pool, Sauna, Steam Room, Gym. Mainly used by business people.
google.com
Source: google.com
Comfortable rooms. Nice staff. Food and service very good
google.com
Source: google.com
Started here twice great place well situated just outside Bolton awesome staff will definitely be back
google.com
Source: google.com
Nice hotel shower in room not great other that all ok
google.com
Source: google.com
Very nice room, and good pool facilities too
google.com
Source: google.com
A nice hotel a bit pricey on drinks
google.com
Source: google.com
Great little hotel this staff very helpful
google.com
Source: google.com
Tad expensive at the bar but food good
google.com
Source: google.com
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