Fantastic team always friendly happy and always helpful.
Gary manager
Kelly
Dave
There is another staff member but not sure of his name might be si 😀
I go most days for a swim always feel good when i leave, very relaxed and well maintained place.

Have been a member here since inception - pleasant, extremely helpful and friendly staff, especially Simon & team. Excellent classes with broad choice; it's feel-good atmosphere makes exercising a pleasure not a chore or just chilling out to de-stress by the pool/steam room/sauna. No parking problems, easily accessible, friendly coffee lounge area. Highly recommended, not to be missed.

Whilst staying at the hotel I ended up at a loose end due to some of my appointments being cancelled. I was there for quite a few days and the weather being as it , it was great to be able to use the gym. I came across Dave, Kelly and Simon over these few days. All were very knowledgeable and extremely welcoming. They really are a credit to this hotel.

The hotel offers good gym facilities, classes, pool, sauna, steam room and jacuzzi. The staff are welcoming especially Simon who is happy to go the extra mile. The classes are well organised with the staff being professional.

I organised my daughter's wedding at the Georgian House. What a terrific job everyone made!
Our 130 guests were came from 5 continents and spoke several languages - nothing to the superb planning team led by Bronwen.
On arrival everyone was greeted with a smile and help Irene in the bar and kept all happy throughout the weekend.
On Friday evening many of us enjoyed a super pre-wedding dinner in the restaurant, served well by the young staff.
The canapes served at the drinks reception were excellent and again the young staff came up to scratch ensuring all were amply supplied.
The wedding breakfast was beautifully prepared by Executive Chef Eddie, served hot , on hot plates in a timely efficient way led by Louis and Ndine the event managers.
We then transferred to the second function suite for the evening entertainment.
Again all was first class, the DJ played a cross-section of genres of music, the evening buffet was delivered with same efficiency and the quality was again superb.
The whole team obviously have a great leader in Eric the manager who instils confidence and quality in them.
It is a shame to finish on a negative but the Mercure Group Management should feel ashamed that they do not back-up such a great team by financing a long overdue refurbishment.
The public toilets, while immaculately clean are from the 60's, and frankly a disgrace! The restaurant badly needs updating, as do several bedrooms and public areas!
I remember the Georgian House in the 70's when the Hotel easily complied with a 4 star rating and the restaurant was one of the best in the area and to book a table at weekends was nigh on impossible!
I feel sure that the staff of today could re-establish that reputation with support from the Mercure hierarchy!
Finally thank you to all the staff at the Georgian House and apologise to anyone I have omitted to mention by name you were all fantastic!

We are members of the leisure club and use the pool and hot tub several times a week. Staff always very friendly and chatty. Changing rooms and pool area very clean and tidy and upgrades have been made.

I've been visiting the georgian house Hotel for many years now either a short stay or lunch time dining but recently decided to become a member at the gym. I've been a member at the gym for almost 4 months now, I have worked my way up to 2 personal training sessions a week with Simon who has helped me loose an incredible amount of weight and step out my comfort zone! All the leisure team staff are really friendly and helpful. The leisure facilities are cleaned very regular. Overall my best experience has been with the leisure team at the mercure georgian house.

Recent reviewers had lambasted this hotel for uncleanliness but we had a spotless twin room (891) with very comfortable mattresses, clean bathroom with shower over bath and washand basin. Usual beverage facilities and plenty of hot water.
This room had a Velux window that opened easily to a view over the countryside at the rear of the hotel.
The weather was atrocious but we had the window open without any water ingress

This was not a good experience. Booked 2 rooms on a 2 night with dinner package. Arrived on first night to find only 1 room was showing and only one single room was available. This was after numerous emails and telephone calls to confirm booking and arrangements. I showed the receptionist (Ashley) my booking for 2 double rooms close together. One should be accessible room for my elderly parents. Manager called and was initially offered a rain damaged room that manager deemed fit. I stood my ground for an accessible room as booked. I was then offered one with manager authorisation. Rooms still on different floors and opposite parts of the hotel. Not what we had booked but nothing else was available. I accepted this grudgingly as it was now 10.00pm and we were all tired after a 3 hour drive. Both rooms were poorly maintained (missing selves, stained carpets, poor grouting) and had request towels as well!

Breakfast was a steady affair. All the usual suspects - cereals, fruit, crossiants, juices, help yourself coffee and a selection of hot fayre but no hash browns or potato dish?

Did not use pool or spa.

Dinner went from OK to bad to worse. Ordered food at bar to be told that they had run out of hummus at 8.00pm on a Wednesday night? Ordered starters and mains. They had also run out of Becks Blue and there was no other alternative. The coke draught machine as not working either. The starters came after a short wait. Nice soup and garlic bread. We waited for our mains and waited some more and dishes were not cleared either for 30 minutes. In the end I went to bar and told then our mains had not come. Barmen asked which had not come? I said all of them and he rang kitchen and told me that they would be 'fast-tracked'. I got the feeling they had forgotten about us. They arrived 10 minutes latter. Burger and chip was good. My pasta was warm on the outside and stone cold in the middle. I think it had been microwaved badly. The server noticed that I'd left my pasta and asked if everything was alright. I explained the pasta was cold. He offered to warm it and a free drink. I declined and ordered dessert - sticky pudding which was the best thing we had that night.

Check-out was quick but no real apologies offered for the booking/room issues we had encountered.

Would not recommend unless you are desperate or check booking in advance and get in writing.

We stayed here last weekend and our room was directly above the smoking area so the smell from the cigarettes was at times overpowering,also there was a wedding party going on and nobody bothered to intercept when two guests stood on the patio swearing and shouting at each other for over 30 minutes. The option was to close the windows in a very hot room with no air conditioning. Overall not a very comfortable stay.

Arrived 745am but allowed us into the room for a £20 surcharge. Good value. We were staying 2 nights and we knew that on the morning of our departure it would be too early for breakfast. They kindly allowed us to have a breakfast on the day of check in instead . The boy on reception was definately on the "right bus"

Spent four nights. Very comfy beds good sized room very clean. Issue with service of food in evening it was a buffet style. Long queues.
Staff friendly. Lovely spa and pool facilities.
Handy for getting to local attractions

We stayed for 9 nights, hotel is a perfect location for transportation links such as Horwich Parkway and Blackrod Railway stations as well as motorways.

Very friendly staff, food and drink reasonably priced and Irene in the sports bar was a dream! What a lovely lovely lady! She made our stay! So friendly and helpful and nothing was too much trouble, an absolute asset to the hotel!

As well as lovely food at the hotel there are a number of options within easy reach, The Cherry Tree (very nice although pricier than others) The Brinsop (closed Monday’s and Tuesdays) and The Railway Pub.

All in all an excellent stay and would return

Stayed 1 night as a birthday treat. Very friendly lady on reception checked me in and instantly made me feel welcome.
My room was on the 1st floor overlooking the main road at the front. Lovely big room that felt spacious. It was quite warm but being able to open the window helped a bit. Comfy bed, tea making facilities and a nice big bathroom ensured I had everything I needed.
I used the pool/spa facilities and really enjoyed them, again the staff there were very friendly and showed me how to use he lockers and where everything was. It was very relaxing and chilled out. I didn’t use the bar or restaurant but breakfast the next day was great.
As the weather was unseasonably nice, it was nice to make use of the outside space and terrace.
I’d definitely consider staying here again for a treat (I live locally)

I was part of a coach tour of over 40 people. They cope with us and another coach load by providing a rather basic buffet dinner. Room was good, and lift welcome. Comfortable hotel, and recommended. Coach driver missed the entrance, so it could be better signed.

Staff are very good, food had issues, room was dirty, we pointed out issues with food on 1st night and staff went the extra mile on the 2nd night, but with the other issues we had still made it feel that the birthday weekend trip for my partner got spoilt

Our coach party stayed here one night & everything fine.
Happy with self service dinner though bemused by having to pre order!
Used the swimming pool & enjoyed it - despite being infested with young children - apparently their evening.
No complaints & would willingly stay again

Pleasant staff and a place with charactor. Wary after reading a previous review but glad not to let it deter us from staying here. Yes there are a couple of things that could be updated, but if you want to stay in a palace, you should pay for a palace.

We visited here for a relatives party and have never been before.

It was a easy to find after we left the motorway.

There were plenty of car parking spaces and even though it was raining when we arrived, we did not have far to walk to get in to the hotel.

We found the bar and waiting staff to be friendly and welcoming and the food was all lovely.

Nice hotel in a quiet location.

Lovely quiet hotel

Good leisure facilities & not to busy

We had the evening meal in the bar on both nights , food mostly ok , potatoes undercooked & may be a little more variety on the menu as we don’t eat beef that ruled out 4 choices , 1 lamb choice would of been good

Excellent customer service by all the staff both on reception & in the bar

Really pleasant hotel to stay in xxx great service, spotless rooms, comfortable beds, nice coffee area and restaurant had a restful time thank you xx pool and gym is great. Nice area, plenty of parking places. Ideal for commuting to shops

Just got home from a night stay with my family as our daughter is getting married there next year and we had a wonderful night even though the fire alarm was activated in the early hours I couldn't believe the moaning that was going on within the people staying there yes it is inconvenient but I was happier that it was working I could hear alot of customers saying that they would demand their money back which I find utterly disgusting but unfortunately you will always find people looking for a freebie special thanks to irene and the morning manager nothing was to much trouble for them and we can't wait to return in a couple of weeks for another overnight stay

Me and my family stayed here while visiting family up north. The hotel was lovely staff very friendly greeting us whenever we seen them, the pool was nice too especially the jacuzzi so relaxing. The only downfall was my room was extremely hot I found this most uncomfortable in the evening when getting ready to go out and when trying to sleep was the worst!

Not a bad hotel and the food was very good when received. Definitely needs more staff in the restaurant as they struggled to keep up with demand, especially at breakfast.
Ran out of eggs and couldn’t keep up with the demand for bacon....I’m still waiting for my eggs despite being told several times they are on their way.
Rooms are clean albeit in need of a bit of TLC on the paintwork, toilet flush a novelty when it worked.

Stayed here yesterday as part of a national holiday tour, clean, spacious inviting, check in was quick, room was clean and presented, comfortable beds and amenities, bar was well appointed next to the reception, restaurant is adjacent to the reception, evening meal was nice, piping hot and plentiful... Slept well and down to breakfast, absolute shambles, insufficient food people queuing up, waiting for 10 minutes then food gone and waiting again, the system for toast and cereal is off kilter, and the same for hot food. Its a shame because I liked staying here and the staff were lovely but waiting for food for breakfast isn't a good thing, anyway overall a good visit, would certainly return..