Mercure Bolton Georgian House Hotel

4.5/5 based on 2881 reviews
Latest Reviews
A large carpark to the rear and welcoming staff on arrival. The room was comfortable and clean, food was ordered over the phone to the front desk and was delivered straight to the door.
None of the facilities where available like gym and bar due to covid but enjoyed none the less.
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Visit this hotel on a regular basis, excellent location and the staff are amazing especially Julie on breakfast and Dave on Recepcion would highly recommend this hotel exceptional.
Food is lovely and service is excellent
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Stayed for 2 nights stay as a couple, plenty of car parking and a very nice and helpful guy (Dave) on reception. Some of the hallways need a fresh coat of paint, but not all. I'm sure this is in the maintenance programme, as it was obvious that a lot had recently been undertaken recently. The spa and swimming pool were included in the price, although we did not have time to use these facilities. Breakfast was excellent and our host, Julie, was very, very pleasant and helpful absolutely brilliant, she was a great host and made the breakfast experience very personal to us. Evening meals in the main bar were a little pricey for our budget, but there was an excellent carvery just up the road.
Very friendly and good value hotel would have no hesitation in recommending it or using it again.
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This is a completely honest review..some good points and some bad points

Arrived for 2 nights stay as a couple ..easy to park and nice reception staff.

Where we stayed rooms / Hallways are very old and need painting ..its tired and I would expect more

Room is very outdated ...very old wardrobes and furniture..bathroom needs updating ..beds comfy enough and clean

We paid for a spa stay with breakfast and evening meal

Spa and swimming pool are again very old and need desperately updating ..they really need to spend some money on these

Breakfast is good with a lady called Julie who is absolutely brilliant..shes a great host and made the breakfast experience really pleasant

Evening meals is in the main bar by reception and this is where it went wrong.The menus say they cater for Gluten free but in all honesty the GF options are terrible. The staff try there best but the menu just complicates the issue.
(Only Gluten Free Starter is Goats cheese that's it nothing else)
(Only Gluten Free Main meal is fish or pasta)
In a hotel they should have more options than this and really need to try harder as a group that owns 700 hotels

The picture shows the lack of care the breakfast was left by the lift at 8:30am (not by us) and still there at 9pm the same day ..over 12 hours ...

We even reported it and it still didn't get moved

Management really need to get a handle on this
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i have recently stayed at this hotel and trained as a guide dog useri was there for 10 ten days and can honestly say what a fantastic hotel all the staff were amazing and nothing was too much trouble no matter how large or small it was that you were asking them to do for you i want to give a special thank you to julie who was in the breakfast room mostly and irene who was on the bar these two staff in particular were fantastic they made it feel like home always ready to help and chat about what ever you wanted it was sad to leave after a great stay i will return with my daughter as soon as i can 10 out of ten
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I have mobility problems so the hotel was great having superb facilities. I had a disabled bathroom for example and the whole place is ramped making access easy.
There is also a heated pool and spa.
But the best part is the staff. They were brilliant - really friendly, kind and helpful - they went the extra mile to assist guests.
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Good training facilities, happy with range of weights and functional kit like kettle bells/battle ropes in the studio. Always a good vibe in the leisure area. Good staff, especially Fitness Instructor Dave who is always welcoming & friendly, also has great knowledge and happy to pass on advice to help with your training.
Pool area is excellent and I bring my young son to swim here. Changing rooms are adequate, but could do with some refurbishment to freshen them up. A bit tired & some broken lockers, but a very good place to train overall.
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The hotel staff is very helpful. During Superbowl, the staff stayed with me and watched the game. The Manager took the time to know my name. The rooms are very clean. The food is excellent. The bar served a Chicago local favorite brew (Goose Isleand), made me feel at home.
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Friendly service in the gym from Dave and the other leisure staff. Nice pool and hot tub. Overall, a great little health club. Would have given 5 stars, rather than 4, if the changing rooms had had a refurb, as they are somewhat tired (though not as tired as me after gym/swim!)
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Brilliant instructor. Helpful in the gym and friendly and always available for advice...good facilities including sauna, steam room, pool and a good weights/cardio section and studio to use. Also selection of kettlebells to use
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Used the Gym facilities and found Dave in the leisure team very helpful. Good range of facilities and free weights / equipment. Plenty of room to set up a circuit and/or use the spin bikes or mats etc
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Absolutely fantastic circuit classes by Dave in Leisure. Well executed, challenging, motivating and most of all fun. Highly recommended. Extremely helpful during the class if somebody requires help or just a little adjustment, as he really knows his stuff he does not hesitate to advise.
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Been a regular for the gym now for several years... seen some recent updates to the equipment which have been great! Dave is always friendly on the desk and more than happy to assist with any workout questions! He is always on top of keeping the gym and equipment tidy and safe for us all! Top guy!
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Stayed at Mercure for one night, do the rooms get cleaned? Not properly. Loads of noise, couldn’t sleep, bar comfortable and the lady serving was lovely (Irene). Go for breakfast, the food might not be great but the staff are especially julie, she’ll make you smile, what a personality 😂
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The food / venue were amazing, and the cherry on the icing was the swim the following day! Gary GB was helpful and friendly and gave us every reason to recommend and return. Thank you for making our stay brilliant!!
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The Gym and pool area does what it says on the tin.
Steam room, sauna, Jacuzzi, open weight room, free weights and cardio equipment.

The staff are friendly and approachable.

Regular cleaning and water testing.
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I stayed at thie Mecure Georgian hotel for approximately 8 nights recently while I was doing my Guide dog training. My ground floor accessible room was spotless and cleaned every day. The food was delicious and varied. The staff were so friendly and helpful. You could really tell that they had all had training in dealing with people who have visual impairments. The breakfast staff Lydia and Julie were fantastic and the bar staff Irene, Marina and Lewis were fabulous as well. Nothing was too much trouble and were very caring and considerate.
Thank you to everyone
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Average hotel warm and clean comfy beds only down side over priced bar
£5.60 for a pint of coke and that's not the real stuff as it came out of a mixer pump
Breakfast £11 per head for all you can eat and drink so good value
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We used jacuzzi, steam room and sauna with my boyfriend on Valentine’s Day with afternoon tea as well. Dave near swimming pool was nice and very helpful and also waitress in hotel bar, that lady was Really helpful to us with nice service👍😊we highly recommend this place 👏
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Had a lovely breakfast this morning and extra special seeing Julie AKA marmite . Always pleasant and welcoming . Lovely to be greeted with a smiling face . It was nice for her to take time to chat to me . Giving her extra special touch to breakfast .!
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Really good stay, welcomed at reception, room was clean and comfy, bar staff around to help with any questions and quick service. Server ag breakfast Julie was amazing. Couldn't do enough to help and could speak to her like we had known her for years. Massive asset to the hotel. Would stay again and would highly recommend.
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This hotel never disappoints. Good size clean rooms, fab pool and facilities, spoilt for choice breakfasts and the staff are so friendly and helpful, Irene behind the bar is so lovely and welcomes you as an old friend and Julie the breakfast waitress never fails to bring a smile to our faces along with a full English.
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I booked a two day deal with dinner and bottle of wine included for the first night. I had requested upgrade to Privilege Room for extra £20 per night. When we arrived, the boiler in Privilege Room part of the hotel wasn't working so we were transferred to another room, nice and warm. The staff were all excellent throughout our stay, particularly Irene and Marina in the Bar and Karen the Aromatherapist who provided high quality massages (highly recommended!). The quality of food was 1st class and we chose from the Table D'hote menu (£22 for 2 courses) on the first night. The second night we chose from the more expensive menu, again good quality but not recommended for travellers on a tight budget. There is free WiFi in the hotel but you may find 4G is faster. Strangely we didn't see any families using the hotel during our stay (unusual bearing in mind the indoor pool). There is a gym, saunas, steam Room and spa bath. The hotel seems to be popular with business customers. Yes, the bathrooms are a bit dated and the shower/curtain can puddle on the bathroom floor. However the beds are comfortable and rooms adequately equipped.
The highlight of this hotel is the staff who make every effort to make your stay enjoyable and are a credit to the Mercure Hotel chain.
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Stayed over at this hotel as it was a friends 30th, The party room was a good size and was furnished/decorated to a good standard

The hotel is old and in need of an upgrade but the rooms clean and had no complaints

The staff are a mixed bag, Breakfast staff de-motivated and I feel breakfast in other hotels makes or breaks the stay with the personality of the staff. Some of the reception staff again just don’t look happy, maybe management need to give them a moral boost? Bar staff at the function friendly and a lot more personality.

Overall a good stay for what we paid, with an update or even just the management making the staff happier to work this could be a great hotel!
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My step-daughter purchased a voucher for my husband and I to have afternoon tea, so we decided to make a night of it!

We had a nice welcome and the afternoon tea was lovely. Our room was clean and bed was comfortable; we slept well. We had an evening meal which was delicious and the breakfast was decent too. Overall we ate very well and were happy with all of our meals.

We also used the swimming pool and had a relaxing swim.

The staff were very nice.

I would stay again.

Not a complaint, but it's worth noting that although this is called Georgian House Hotel, it's really a large coporate hotel, very close to the motorway and busy main road. The view from our window was a roof top with ducting and air con units, again it's not a complaint but I'm trying to give a realistic account of my visit for future travellers.

The only complaint is the ladies changing room in the fitness area next to the swimming pool. it should have been refurbished years ago. Sorry but I wasn't prepared to use those facilities and quickly got dressed and showered in my room.
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