Mercure Bolton Georgian House Hotel
Latest Reviews
Functions always popular
Source: google.com
Very nice💚💚💚💚👍
Source: google.com
Lovely place 💕
Source: google.com
Great
Source: google.com
Decent place
Source: google.com
Nice hotel
Source: google.com
The breakfast manager Lydia and reception manager were excellent - two friendly, efficient ladies who were a pleasure to deal with. The other staff all friendly and helpful. For the price, it's not bad value, but the place sorely needs a refurb. Long snag list I reported. The rooms are not touched during your stay due, apparently, to covid. I suspect staff shortages an issue. The pool etc all closed due to covid "until further notice". The traffic noise is quite disturbing and only one toaster and coffee machine could be difficult on a busier morning. With some investment from Accor, it could be very good.
Source: tripadvisor.co.uk
We go every Thursday for a swimming lesson. My husband goes in the pool and I have a quiet tea, which away from my 1 year old is very rare.
Alex the guy with the fabulous hair on the bar, always welcomes me with a smile and knows my order off by heart. He always says hi and has a quick chat even though he’s always busy.
He’s a great guy and I always look forward to my Thursday yea when he’s working.
Alex the guy with the fabulous hair on the bar, always welcomes me with a smile and knows my order off by heart. He always says hi and has a quick chat even though he’s always busy.
He’s a great guy and I always look forward to my Thursday yea when he’s working.
Source: tripadvisor.co.uk
Not the first time we have stayed and will definitely not be the last. Excellent hotel and staff especially Julie who works in the breakfast restaurant who is so helpful and always greets you with a smile.
Source: tripadvisor.co.uk
We have stayed in this hotel on two occasions before, it is very convenient and suited our purpose. However the food for the evening menu was not very good. The breakfast was excellent though and the Staff were very helpful and attentive
Source: tripadvisor.co.uk
Read some of the reviews before booking our stay, we couldn't have been more surprised by the place.
lovely and clean serving lovely food and drink, i would like to say the staff are amazing they couldn't do enough for us.
i wouldn't hesitate to recommend the hotel.
lovely and clean serving lovely food and drink, i would like to say the staff are amazing they couldn't do enough for us.
i wouldn't hesitate to recommend the hotel.
Source: tripadvisor.co.uk
Great value ,with Great Service , I was a little apprehensive due to some of the reviews, but rest assured a great value hotel , the room perhaps to some could be described as a little dated but the service makes up for that , nothing too much trouble , room was clean and spotless , breakfast was good variety with something for everyone , fried bread with cooked breakfast was yummy , good parking , a big thank you for a pleasant stay
Source: tripadvisor.co.uk
Hotel was nice and welcoming rooms were very clean and spacious, furniture was a little dated and tired looking.
We were looked after by Marmite and Zowie who couldn’t do enough for us during our stay we had a table reserved and beautifully set out by Marmite for our Anniversary meal and Zowie made it all the more special by being so attentive as well as doing all her other duties we were given a complimentary bottle of Prosecco which we didn’t expect these two members of staff are such a credit and Mercury Bolton are lucky to have them on there team that’s not to say the other staff went good we could not complain about anyone as all the staff were friendly and helpful.
My wife went for a swim and Jacuzzi the facilities were really nice
We would defo go back again
We were looked after by Marmite and Zowie who couldn’t do enough for us during our stay we had a table reserved and beautifully set out by Marmite for our Anniversary meal and Zowie made it all the more special by being so attentive as well as doing all her other duties we were given a complimentary bottle of Prosecco which we didn’t expect these two members of staff are such a credit and Mercury Bolton are lucky to have them on there team that’s not to say the other staff went good we could not complain about anyone as all the staff were friendly and helpful.
My wife went for a swim and Jacuzzi the facilities were really nice
We would defo go back again
Source: tripadvisor.co.uk
The rooms are nice but deffo need updating more so the bathroom but for over night stay it was okay . There no Aircon but we wasn't to hot. The reception staff all lovely and friendly and little girls working in restaurant were .we had our tea serve to us the young girlsgo above and beyond . We got served alot by Billie she was lovely well done to her .
The tea was not to our taste but they wasn't alot of choice we was part of a coach trip
The tea was not to our taste but they wasn't alot of choice we was part of a coach trip
Source: tripadvisor.co.uk
The rooms were adequate and clean, but quite dated. Bathroom needed a refurbishment. We missed seeing staff showing the "northern hospitality" as everything seemed too much trouble for them. Meals took a long time to arrive and menu choices were very limited. The food was extremely salty and over spiced, although we do usually enjoy a spicy meal. Although the plates came out hot, the food temperature lead a lot to be desired!
A special mention to Sheila on reception who was smiley, and very helpful in answering our requests.
A special mention to Sheila on reception who was smiley, and very helpful in answering our requests.
Source: tripadvisor.co.uk
Absolutely superb hotel. Very classy, Check in was a breeze, had my room ready the moment I got there, which was a little early to normal check in time. Breakfast staff MARMITE, GERMAINE, LYDIIA are very nice and very good customer service and very friendly.Front desk staff CHRIS and SHEILA and night staff are great and very helpfull. Sheila arranged to extend our rooms in short notice while hotel was fully packed I suggest to management to promote them in higher level ,Room was tidied up everyday with new towels and a freshly made bed which was nice to come back to. Will definitely stay here again if in town. Highly recommended.
Khawaja Mushtaq
Kay
Khawaja Mushtaq
Kay
Source: tripadvisor.co.uk
First thing say is that the hotel is incredibly cheap and therefore good value for money so the below should be considered with this in mind - you cannot criticise such value - i have been using this hotel for 10 years and during such it’s got older without any apparent significant investment - rooms all seem in a similar old and threadbare condition - bathrooms are from the last century - hotel colleagues seem to be going through the motions and often seen sat out the back of reception which is often a telling sign , gym and pool open albeit fully booked when tried to use - fairly depressing stay but will return post a refurb , should such happen
Source: tripadvisor.co.uk
We’re on our last night of 3 and nobody has been in our room to take rubbish or replace anything. 2 Paper cups were provided, no spoons, just 2 wooden stirrers so we went out to buy our own mugs, coffee and borrowed spoons from the bar. The premier inn we stayed a night in en route was far better equipped.
It’s grim as we don’t have access to anything to clean the room ourselves - my partner took a bag of rubbish down to reception as we didn’t know what else to do with it. Goodness knows what happens with longer stays - I’d be tempted to make more than one booking and change room midway through if that’s what it takes. We should have been warned and our room should have been adequately stocked for 3 nights - with an extra towel, enough toilet paper etc.
There’s no fridge, no air con and our room overlooks a very busy road so bring ear plugs if you’re a light sleeper and don’t want to sleep in a sauna.
The room is spacious but shamefully tired. Like everyone had said, It’s 2 decades overdue for an upgrade and really devalues the Mercure brand.
That all said, dinner in the bar was lovely and the staff couldn’t have been better. I feel for them as the hotel is clearly understaffed and they are so friendly and helpful. Parking was easy and it’s close to a great retail outlet with some good restaurants and shops. We enjoyed a meal at Wagamama.
It’s grim as we don’t have access to anything to clean the room ourselves - my partner took a bag of rubbish down to reception as we didn’t know what else to do with it. Goodness knows what happens with longer stays - I’d be tempted to make more than one booking and change room midway through if that’s what it takes. We should have been warned and our room should have been adequately stocked for 3 nights - with an extra towel, enough toilet paper etc.
There’s no fridge, no air con and our room overlooks a very busy road so bring ear plugs if you’re a light sleeper and don’t want to sleep in a sauna.
The room is spacious but shamefully tired. Like everyone had said, It’s 2 decades overdue for an upgrade and really devalues the Mercure brand.
That all said, dinner in the bar was lovely and the staff couldn’t have been better. I feel for them as the hotel is clearly understaffed and they are so friendly and helpful. Parking was easy and it’s close to a great retail outlet with some good restaurants and shops. We enjoyed a meal at Wagamama.
Source: tripadvisor.co.uk
Birthday treat of afternoon tea at the Georgian House Hotel.
Lovely food and brilliant service.
Irene and Julie are lovely. A credit to the staff, pleasant, chatty, obviously good friends and nothing was too much trouble for either of them
Would definitely recommend.
Lovely food and brilliant service.
Irene and Julie are lovely. A credit to the staff, pleasant, chatty, obviously good friends and nothing was too much trouble for either of them
Would definitely recommend.
Source: tripadvisor.co.uk
The staff from the moment we arrived were fantastic but need to give a shout out to Julie #bruiser she is amazing made us feel like part of the team. The food was excellent thank you chef had a great stay
Thank you team Bolton
From team Sheffield
Thank you team Bolton
From team Sheffield
Source: tripadvisor.co.uk
From the moment we walked in they treated us like royalty! I cannot begin to describe the sheer delight on her face, as the love of my life was greeted by the manager ‘Bronwen and the team as we were shown around this beautiful venue. They knew exactly how important this was to her! Every single member of staff had smiles on their faces, which in turn made us feel warm, happy and very welcome. Thy are beautiful people; well dressed and exceptionally well mannered. Thank you Irene, Lewis and Nadine!
Bronwen’s threw in an overnight complimentary stay and added the use of the leisure club which had a Jacuzzi, pool, sauna and steam-room. Furthermore, their venue dresser ‘Julie’, went above & beyond to make our experience especially romantic; In our opinion she is highly talented with an exception attention to detail.
The atmosphere at the bar was perfect! Chris made sure you were not kept waiting & service was right there when you wanted it and the prices are very reasonable.
The lighting was perfect, the music was at comfortable level and the ambience and dancefloor simply blew us away. You got so much more for your money and the service provided was phenomenal!
My wife was buzzing with excitement and still keeps talking about how beautiful our time was at this venue to this day.
“TO AN PERSPECTIVE WEDDING COUPLE PLANNING ON BOOKING HERE: WHAT ARE YOU WAITING FOR!? THIS IS REALLY IS THE VENUE YOU HAVE BEEN LOOKING FOR!”
Love and Best wishes,
Mr and Mrs Martyn
♥ X ♥ X ♥ X♥ X ♥ X♥
Bronwen’s threw in an overnight complimentary stay and added the use of the leisure club which had a Jacuzzi, pool, sauna and steam-room. Furthermore, their venue dresser ‘Julie’, went above & beyond to make our experience especially romantic; In our opinion she is highly talented with an exception attention to detail.
The atmosphere at the bar was perfect! Chris made sure you were not kept waiting & service was right there when you wanted it and the prices are very reasonable.
The lighting was perfect, the music was at comfortable level and the ambience and dancefloor simply blew us away. You got so much more for your money and the service provided was phenomenal!
My wife was buzzing with excitement and still keeps talking about how beautiful our time was at this venue to this day.
“TO AN PERSPECTIVE WEDDING COUPLE PLANNING ON BOOKING HERE: WHAT ARE YOU WAITING FOR!? THIS IS REALLY IS THE VENUE YOU HAVE BEEN LOOKING FOR!”
Love and Best wishes,
Mr and Mrs Martyn
♥ X ♥ X ♥ X♥ X ♥ X♥
Source: tripadvisor.co.uk
Hotel has beautiful countryside views.
Staff friendly and welcoming.
Problem with hot water in our room. Staff organised a change of room.
Overall we enjoyed our stay making good use of the pool, sauna and jacuzzi.
Thank you we will stay again.
Staff friendly and welcoming.
Problem with hot water in our room. Staff organised a change of room.
Overall we enjoyed our stay making good use of the pool, sauna and jacuzzi.
Thank you we will stay again.
Source: google.com
The one thing about this hotel is the staff who are always friendly and engaging,rooms are clean and beds are very comfortable.
Unfortunately the rooms let it down, of course the hotel has been in lockdown for most of the past year so I would have thought that would have been an excellent time to sort out repairs.
My booking had 2 rooms and between these 2 rooms I found issues with a badly cracked sink,broken bath panels,broken bathroom tiles and a chair that had no padding and was badly stained from previous stains,double glazed windows with blown seals
The furniture within the rooms are dated and worn.
Dining and bar service was outside or via room service,but given we ate outside the hotel didn't bother with putting heaters or pods on the patio "as there would be no point,as we go back to normal next month" meaning people can eat Inside..I hate to say it we are in unprecedented uncertain times and this is the new normal ..the hotel is clearly not prepared
Unfortunately the rooms let it down, of course the hotel has been in lockdown for most of the past year so I would have thought that would have been an excellent time to sort out repairs.
My booking had 2 rooms and between these 2 rooms I found issues with a badly cracked sink,broken bath panels,broken bathroom tiles and a chair that had no padding and was badly stained from previous stains,double glazed windows with blown seals
The furniture within the rooms are dated and worn.
Dining and bar service was outside or via room service,but given we ate outside the hotel didn't bother with putting heaters or pods on the patio "as there would be no point,as we go back to normal next month" meaning people can eat Inside..I hate to say it we are in unprecedented uncertain times and this is the new normal ..the hotel is clearly not prepared
Source: google.com
Lovely hotel but I gave 2 stars less because; fried eggs not nicely fried (burnt/crispy base, not soft pure white). Also shower was weak but lovely bathroom (large). Bedroom had horrible leak marks above bed but still a good size room. Chuck-out time was TOO early for a Sunday (11pm instead of midday or 1pm).
Source: google.com
Lovely place for a wedding and we had a fantastic night. Only 2 or 3 people on a bar at a wedding wasn't great. Queued up several times to be waiting at least 20 mins each time. Other than that it was great.
Source: google.com
