Mercure Bolton Georgian House Hotel

4.5/5 based on 2845 reviews
Latest Reviews
Hotel well located not far from the motorway making it convenient for getting around. Pool and leisure facilities are decent enough; the pool in particular is ok considering its a hotel pool. Lovely bar area. All the staff were very nice but special mention goes to Rob (from leisure) who was happy to offer advice on using the equipment etc and to Irene and Ryan (bar) who couldn't do enough to help.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had our wedding here on 5th February 2022.
It really was amazing the staff were fantastic.
Chris was our wedding* coordinator on the day gophers made sure everything ran smoothly.
I can honestly say our wedding was perfect,hotel amazing food perfect thanks to Keaton.
Staff on the day amazing they felt part of our family.
Thank you all for making our wedding perfect.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Jen is a new team member in the gym, we go for swimming lessons and she made it a wonderful experience. She was so helpful as I was alone with my little girl.

Great to see a female staff member in the gym, and one who is so lovely! She was giving the locker room a great scrub. Great addition to the team, sheโ€™s friendly, helpful, hard working and needed. The guys are great but itโ€™s about time you had a girl on the team!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for the first time in a good few years. Bedrooms are a little dated but still acceptable but probably due a refurb before too long - No electric sockets near the bed in my room was probably the biggest pain point but not a major issue. Ate in the bar and food choices, quality and prices were good. Best feature of the hotel are the staff - Rarely have I encountered such friendly, helpful and attentive staff in all areas of a hotel. Made me feel very welcome and valued as a customer
tripadvisor.co.uk
Source: tripadvisor.co.uk
This was my first visit to this hotel. Stayed for two nights. Lovely welcome from reception staff on arrival. Given precise instructions on how to get the room. Lovely twin room. Beds really comfortable. Shower had good water pressure.
Met the manager who was also very friendly and helpful. Lots of knowledge of the local area which was very helpful.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Arrived at the hotel on Friday, the staff very friendly and helpful, warm feeling, introduced to the manager who was accomodating , he went above and beyond to make our stay an unforgettable one, food amazing, pool absolutely wonderful, we had an invigorating spa pool, lovely swim and sauna, bedrooms very comfortable and quiet, brilliant weekend worth every penny, thank you so much for a lovely weekend
tripadvisor.co.uk
Source: tripadvisor.co.uk
Nice warm room.Very handidly placed for the motorway.Reception staff very professional and friendly.A very enjoyable stay.Also a big plus is that they are dog friendly.They have ample space in the grounds and car park to let dog off lead.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for the first time as our normal hotels in the area were fully booked.
The rooms here vary depending on where you get put my room was on the smaller side clean and tidy but a little tired in parts however my colleagues room was bigger and much better.
At dinner they didn't have everything on the printed menu but there was enough to chose something different.
The evening meal was not good it was like eating a TV dinner and the quality was poor, the main course put me off having a pudding. Observing the meals served to other guests maybe my choice was not the best.
The breakfast was the opposite a very nice spread loads of choice cereals continental spread fresh fruits even down to a juicer to make fresh squeezed juices, the cooked spread was also really good on variety and how it was cooked.
It left me wondering how the evening meal was so poor when the breakfast was so good, I would go as far as to stay best of the five hotels I have used in the area.
They have a pool and gym on site for those of you who haven't been tired out by a hard day's work.
The location is close to the main road yet far enough away that it's not noisey the car par is large shared with an ambulance station, note I never heard an ambulance leave.
One thing that is not clearly stated that annoyed me is that they add a 10% service charge to the dinner bill that is not shown on your bill, I only found this out as I remembered the cost of the meals which did not equate to the charges on my card.
I would stay again just for the fantastic breakfast but eat out as there's some great local places to eat I would recommend the white crow, the crown and the white lion,
google.com
Source: google.com
Hosted a wedding in Central and Rivington suits this weekend and I have to say the members of staff were nothing short of amazing. Everyone from the bar and kitchen staff to the managers were just excellent, going above and beyond.
We appreciated the advice from the hotel events coordinator/manager Rochelle on how to get the best use of space for our event needs and being very accommodating and even checking up on us on the day (on what I think was her day off).
The day manager Chris and the night manager Jimmy... they were excellent, very present and and ready with solutions to any problems and generally made life easier for us.
Every staff member we encountered during our time there was really good to us and contributed to a great experience at the Mercure Bolton Georgian House Hotel. Thank you.
google.com
Source: google.com
Very pleasant room with a comfy bed except it was far too hot and no thermostat visible to turn it down
The shower/bath had no instructions on how to use the tap combination
Wasn't over enamoured with the evening supper, chicken.curry, thought it had come from a tin but the breakfast was superb, made up for the meal the night before
I did mention to the reception that it would be useful if the telephone was by the bed. Elderly people like would have trouble getting to it to use it in an emergency would be unlikely to walk to the other side of the room...also a socket for a plug would be helpful too
google.com
Source: google.com
I would agree with some previous comments that the rooms are dated and in need of an update and it did smell damp and musty when we got out of the lift on our floor.. Mirrors not really in ideal locations in the rooms but it was clean.
My friends Wedding Day was absolutely amazing from start to finish, the staff were helpful all day, just an itsy bitsy question, why some tables got a full bread roll and some got half.....๐Ÿ™ˆ๐Ÿ™ˆ
google.com
Source: google.com
Easy to find, loads of parking. I understand other comments on rooms being dated but it was clean and comfy. Lovely breakfast, plenty of choice. Staff were friendly and helpful.
google.com
Source: google.com
Everything at Mercure Hotel was perfect. I had my wedding.party at Mercure Hotel and it was excellent. The food from the starter to the dessert was out of this world.. it was perfect.
Their rooms are so clean and ver wsrm. I would recommend anyone to use Mercure Hotel for any occasion. The staff is brilliant especially Rochelle who organised everything for me. Its 100% .
google.com
Source: google.com
Comfortable bed, decent room, friendly staff. The location makes it hard to find a place to dine out; dining in a burger and a pint cost me 21 pounds.
Breakfast is ok, halfway between a smaller and more homemade quality and a larger and diverse one typical of a hotel this size. Unfortunately, it falls short of both.
I would have rated it three stars, but I found the stay inexpensive, so the cost-benefit is excellent as long as you eat out.
google.com
Source: google.com
Had my weddimg here recently and I can't fault a single thing. I had some concerns prior to the wedding as we had stayed and some of the rooms are tired, I voiced these concerns with staff and management and they assured me that they were in the process of renovating some rooms but would allocate ourselves and our wedding guests to the best rooms available... and they did.
The Manager, Eric was wonderful in ironing out our issues and the staff on the day were exceptional, Chris went above and beyond to ensure our wedding day was amazing. The food was spot on and the service can't be faulted. Thank you to all the hotel staff for making our day so perfect, we can't wait to come back and stay for our first anniversary.
If you're considering a stay here, don't consider it anymore, just book it. The leisure area is a perfect way to inwind or ideal for a morning swim to wake you up. All the staff felt like friends to us, so thank you to Eric, Sue, Chris, Irene and Zowie and the rest of the team for everything. All our love, Simon and Donna McMullen (formerly Buvhanan)
google.com
Source: google.com
The staff are amazing, can't do enough for you. The rooms are ok, the rooms are ok. The whole place could do with a makeover though as it's dated. The drinks are very expensive. The food was by the worst thing. Overpriced, not much on the plate. They also continually run out of things on the menu.
google.com
Source: google.com
I really enjoyed my stay here, lovely friendly staff clean room with all facilities. Check in was really quick and easy . Thank-you to the lovely lady who offered me a meat free sausage for breakfast. Great customer service is always about understanding the needs of the customer. Iโ€™ve given 5 stars because Iโ€™ve stayed in Bolton a few times but this stay with Mercure was flawless.
google.com
Source: google.com
Rooms was ok and clean. Food wasn't great. Had cod and chips ...not nice. Tiny portion and tasted like frozen. Came out in about two minutes so can't have been cooked well. Staff were lovely and saved the place from a lower score
google.com
Source: google.com
Really nice stay, rooms fair size pillows bit hard for me apart from that very comfortable.
The team day and night are amazing nothing to much trouble.
Food really nice a little bit pricey when you're staying for 5 dayz for work, rooms clean and livable lol. No shops so bring your snacks.
Would definitely revisit for a weekend break.
google.com
Source: google.com
Really enjoyed my one night stay, staff couldn't help more. Room was bright and clean. Breakfast was superb, lots of choice and great quality. Would definitely stay again.
google.com
Source: google.com
Great service for family staying. Clean room, lovely staff and nothing was too much trouble. Special shout out to the receptionist this morning. Thank you!
google.com
Source: google.com
Reasonable hotel, comfortable beds, bathrooms could do with upgrading, showers poor, breakfast excellent range, cooked fresh. Great service friendly staff, was not disturbed by housekeeping however room walls thin hear every word conversation from other room next door.
google.com
Source: google.com
We've stayed a couple of times and will be back. We stayed over Christmas and the staff were great, our room was ok, not a lot of room and the shower needs attention, a trickle of water. Room 441. Breakfast was ok, buffet style which is fine.
google.com
Source: google.com
Great service, lovely staff. Rooms are so outdated and a little creepy, but the bed was super comfortable for me! The bath was also great.
google.com
Source: google.com
The event was in basement..strange smell going down stairs.
Buffet not great..sandwiches had no labels so no one knew what they were...tea n coffee in small area..needed to be in other areas of room to prevent queues.
google.com
Source: google.com
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