Mercure Bolton Georgian House Hotel
Latest Reviews
I stayed at mercure georgian house for 2 months Jan Feb 2023 and my stay was made loverly by manager Jimmy who took me under his wing and went above and beyond fir me. Also irene who works in sports bar was amazing. I was made welcome and my stay was perfect from start to end. Was made very welcome and my room was cleaned regular by tracy. Guna miss you guys but want to say thankyou from the bottom of my heart.
Source: tripadvisor.co.uk
Extremely courteous staff, nothing was too much trouble for our large group. We participated in the murder mystery night where the meal was first class and the entertainment made a very welcome change to just going out for a meal and a drink. Room spotlessly clean and nice and warm. Really enjoyed our stay.
Source: tripadvisor.co.uk
We just returned from this fabulous hotel after a friends 40th birthday party here for a murder mystery eveing run by murder 57.. From start to finish all staff at the hotel were brilliant and friendly.. great check on, fab bar staff. The meal and entertainment on the evening were amazing. Lovely 3 course meal and then great breakfast. Jimmy and the team looked after all 14 of us really well and nothing was too much trouble. Extra decorations and even a few bottles of bubbly thrown in. Great atmosphere would definitely return again! Thanks for a memorable party stay x
Source: tripadvisor.co.uk
A business is a reflection of the management and as such I would suggest this hotel’s management team are excellent. Despite the hotel being a little tired the service front of house is exceptional.
The breakfast was very good for a buffet breakfast. We had a great time and felt very welcome. Excellent job
The breakfast was very good for a buffet breakfast. We had a great time and felt very welcome. Excellent job
Source: tripadvisor.co.uk
Another lovely stay as usual, leisure club is looking abit tired now an there was a problem with the jacuzzi but nothing major, and it's always good to see Irene who goes above an beyond to cater for your needs a wonderful lady who I've known for nearly 30 year's from when I did my chef training, she's never changed and a true legend, see you again in June for my birthday weekend
Source: tripadvisor.co.uk
The Hairdresser Hair Envy, is an amazing salon easy to park always welcoming and a friendly environment 😊. My hair has never felt so good .
The hotel has improved, and the new managers shows he cares and is raising standards and appears to genuinely care about customer and standards.
The hotel has improved, and the new managers shows he cares and is raising standards and appears to genuinely care about customer and standards.
Source: tripadvisor.co.uk
My time here was really enjoyable. I was made to feel welcome from when I first walked through the door. The staff are extremely friendly, polite and helpful. I would also highly recommend the food, they have a wide variety of different choice from the menu. I tried many different things over my week stay and was all extremely tasty. Would recommend anyone to use the hotel for business or pleasure.
Source: tripadvisor.co.uk
After a week of training at mercure I cannot fault the service received from katie and marmite (aka julie) not only have they helped to ensure the expectations of the company are met the customer service has gone above and beyond both supporting any dietary requirements and helping to brighten our day every day.
Katie, Marmite...this week wouldn't have been the same without you. THANKYOU 😄
Katie, Marmite...this week wouldn't have been the same without you. THANKYOU 😄
Source: tripadvisor.co.uk
I came here for business training and was greeted by lovely staff which one goes by the name "marmite" not sure why. I guess you either love or hate her....another lovely member of staff called Katie they brought all the stuff we needed to the room. Snacks drinks etc. Spoke to the head chef who gave me advice as I didn't know you could order a house salad. Overall pleased with my experience here.
Source: tripadvisor.co.uk
Excellent hotel with great conference/training facilities. Great location close to motorways. Friendly staff (Julie) who kept us refreshed daily with drinks/snacks. Great choice of food available at the hotel. Plenty of parking too.
Source: tripadvisor.co.uk
I have been working from the Mercure for a number of months now and can say that the staff have been amazing and truly made me feel welcome. Julie and Katie go above and beyond ensuring we have everything we need to make things run smoothly. They really are a credit. Any issues we have had with the coffee machines etc have been rectified straight away. Nothing is an issue to these ladies.
Source: tripadvisor.co.uk
Great stay, and fantastic service from all the staff throughout my stay, especially Zowie, for which nothing was too much trouble. Food was top notch and drinks even better! Thanks again. Will be returning when next on business, in the not too distant future.
Source: tripadvisor.co.uk
I have stayed here quite a few times due to business in the area and the staff have always been extremely helpful and help to make my stay a happy one.
The bar area can get busy with locals and guests but Irene is always on hand to ensure great personal service and is fantastic asset for the hotel.
The bar area can get busy with locals and guests but Irene is always on hand to ensure great personal service and is fantastic asset for the hotel.
Source: tripadvisor.co.uk
Had a fabulous day at the hotel using pool and jacuzzi. The manager Dave couldn’t do enough for us. And the staff were smart and friendly. Will definitely be going again soon. Thank you everyone there.
Source: tripadvisor.co.uk
Our daughter has her swimming lessons at the hotel, on a Saturday. We always go for a drink, and sometimes something to eat, after the lesson. We are always well looked after by Irene, who always makes a fuss of our daughter. She really is a credit to the hotel and one of the reasons we always have a drink there. Friendly staff, always happy to help and a nice setting. Food always good and top service.
Source: tripadvisor.co.uk
I visit the hotel weekly with my grandchildren for swimming lessons. We always have a great lunch in the bar afterwards. The food is good and portion sizes spot on. The staff all around the hotel are friendly and accommodating, making sure we have everything we need.
Source: tripadvisor.co.uk
I visit the hotel on a weekly basis to attend swimming lessons for my children. The staff are always very friendly. We regularly attend the sports bar for lunch. Irene is a credit to the hotel and the service is excellent.
Source: tripadvisor.co.uk
This was a brief stop over for a family meal nearby. The room didn't have plug sockets by the bed which I need for medical equipment. Management resolved my issue within 20 mins. Everyone was lovely, room was faultless and I'll definitely stay again
Source: tripadvisor.co.uk
Visited today and had wonderful service from Irene in bar/lounge area. We were made very welcome and Irene looked after us, her customer service was excellent. Me and my mother had a lovely relaxing time.
Source: tripadvisor.co.uk
Stay once a month visiting family. Overall good value, comfy beds, good location. This visit we waited nearly 10 mins for someone to check us in and then no apology for the wait. The shower was the worst we have had ,all the bathrooms need some improvement, water running hot and cold and flaking paintwork. The rooms are a decent size and are always clean and warm.
Lots of positives, good location, free ample parking, nice bar area, reasonably priced, easy access to motorway network. Would have been an 8 score but for the poor check in experience and poor shower.
Lots of positives, good location, free ample parking, nice bar area, reasonably priced, easy access to motorway network. Would have been an 8 score but for the poor check in experience and poor shower.
Source: google.com
Held dad's wake here, very professional service, lovely room, food good 👍
Source: google.com
Special thanks to Rochelle and her team, and then Chris and his team for making my 60th Birthday party a roaring success.
Easy to deal with, nothing too much trouble and the food was UNBELIEVABLE, Seriously, that was my biggest worry, that we would end up with 'catering' type food. Not a bit of it, it was absolutely beautiful, and piping hot.
The hotel rooms were great too, and the breakfast was superb!
Cannot recommend it highly enough.
Easy to deal with, nothing too much trouble and the food was UNBELIEVABLE, Seriously, that was my biggest worry, that we would end up with 'catering' type food. Not a bit of it, it was absolutely beautiful, and piping hot.
The hotel rooms were great too, and the breakfast was superb!
Cannot recommend it highly enough.
Source: tripadvisor.co.uk
Excellent stay warm welcome from reception on arrival....receptionist Bruna very efficient with my booking.....Lovely room with comfy double bed.....Good sized car park at rear and well lit at night....tasty breakfast with good choice.....Nice pool area sauna and steam room only drawback shower area could do with a upgrade....
Source: tripadvisor.co.uk
What a fantastic hotel! Spotlessly clean comfortable beds and great facilities. Staff were all so friendly and couldn't do enough for us, food was lovely and breakfast was great. Couldn't ask for more really, will definitely be returning!
Source: tripadvisor.co.uk
Absolutely love this hotel the staff are amazing and very friendly. Irene who works on the sports bar is especially great she never fails to entertain she goes far beyond her duties to look after everyone. She is definitely one in a million.
Well worth a visit
Well worth a visit
Source: tripadvisor.co.uk
