Mercure Bolton Georgian House Hotel
Latest Reviews
Hi we stayed at the mercy of Bolton and Hotel had a lovely time thank you the dog stayed with us in the room very comfortable the staff were lovely they could not do enough for us and the breakfast was delicious we had to sit outside the restaurant but this was not a problem as there are lots of tables in The room you walk through . Again we had an excellent stay would highly recommend.
Source: tripadvisor.co.uk
We booked our wedding blessing and naming ceremony around 3 months prior to the set date and the staff were nothing but helpful, friendly and accommodating throughout the entire process. Fantastic communication and service. The suite was perfect for our event and the bar was a great social area. Lovely outdoor garden and views of Rivington Pike at the back for photos. The DJ recommended through the hotel was good as well. Really good buffet in the evening and breakfast in the morning, the four poster room was a nice addition too! The staff made everything run smoothly and the whole experience was fantastic. Would highly recommend!
Source: tripadvisor.co.uk
We had our wedding at the Georgian House on 18th of June. I cannot thank the whole staff enough. Not only was the venue perfect, but the staff were really helpful and friendly, all day and night the staff made sure me and my husband were tended to as well as our family! Would definitely recommend it here for anyone that is looking for the perfect place to have their wedding!!
Source: tripadvisor.co.uk
We arrived early, so ordered a sandwich each, which took 45 minutes to arrive, my wife had a prawn mayonnaise sandwich, there was only 5 small prawns in the sandwich, we complained and they took it away and we only paid for our drinks, my wife shared my cheese sandwich, we didn't want to wait again. Breakfast was another problem, the hot buffet was okay, but there were no fried eggs, we were informed that they were on there way, but 10 minutes later, no eggs, so we had a breakfast without eggs. We will not stay there again.
Source: tripadvisor.co.uk
The advice and organisation was absolutely brilliant. Nothing was too much trouble and all staff were exceptionally attentive and helpful. The function room was ideal for our party size (30/40 ). We also booked 3 family rooms for 2 nights, which were very comfortable and clean. We would unreservedly recommend, based on our experience.
Source: tripadvisor.co.uk
Came up to visit parents an wanted a dog friendly hotel, an this one didn't disappoint, met with a very friendly welcome by Zowie on reception, sorry I forgot your names, but lady who worked at the bar came over to see our dog Teddy was lovely, an the hotel manager I think was lovely too. Great food, nice room,great view from our window, clean, comfortable an relaxing staying. Would definitely return as well as recommend
Source: tripadvisor.co.uk
Firstly the organisation an planning was stress free , simple and effective .
Offered great advice and ideas for our reception party.
Nothing was to much for any of the staff involved
Every detail went to plan and I felt really relaxed and welcome
Wedding organisers were absolutely brilliant and our night was truly amazing spent with friends and family
Thankyou for making it perfect after such a long time of cancellations due to the pandemic I'm so happy we finally got to make our dreams day come true ❤️ worth the wait
Mr and Mrs Bell
Offered great advice and ideas for our reception party.
Nothing was to much for any of the staff involved
Every detail went to plan and I felt really relaxed and welcome
Wedding organisers were absolutely brilliant and our night was truly amazing spent with friends and family
Thankyou for making it perfect after such a long time of cancellations due to the pandemic I'm so happy we finally got to make our dreams day come true ❤️ worth the wait
Mr and Mrs Bell
Source: tripadvisor.co.uk
This hotel is a hidden gem and the customer service and facilities were excellent. I will definitely be returning in the near future! The customer service from start to finish was excellent especially Zowie on reception.
Source: tripadvisor.co.uk
I booked in to this hotel earlier and was impressed by the hotel and especially the customer service from Zowie on reception. She is a welcome face to greet a weary traveller and trust her bosses appreciate her. The room is excellent with a view of the moors and the indoor pool is an added bonus. I would not hesitate to recommend this hotel to prospective customers.
Source: tripadvisor.co.uk
This hotel has som much potential but the jaded room that I was in let it down, and it needs a lick of paint and some new fitments to transform it to the modern world from the 1980s
The WiFi although good in the main reception was good but in the room I occupied it was not working at all
Staff were very good and breakfast was excellent every morning
Noticed a real shortage of plugs and I had to ask for an adaptor to use in my room as only one plug worked
I reported the WiFi issue to staff but after two days of asking I realised that I was being robbed off with some excuse about the cables being inaccessible
The WiFi although good in the main reception was good but in the room I occupied it was not working at all
Staff were very good and breakfast was excellent every morning
Noticed a real shortage of plugs and I had to ask for an adaptor to use in my room as only one plug worked
I reported the WiFi issue to staff but after two days of asking I realised that I was being robbed off with some excuse about the cables being inaccessible
Source: tripadvisor.co.uk
I usually stay here on trips to Bolton because it has a swiming pool and well equipped gym (including sauna and steam room). The rooms and other facilities are what you would expect from a hotel chain but what sets the hotel apart is the exceptionally friendly and helpful staff. So I recommend it on that basis.
Source: tripadvisor.co.uk
Had the recent pleasure of staying at this hotel recently excellent serve and a big well done to Clare,Zoe&Irene and the team for making our day and stay special.Rooms excellent and facilities spot on.What more can I say 5 stars all the way .
Source: tripadvisor.co.uk
Stayed here at the start of April for two nights whilst visiting family. Irene in the bar is a diamond, good old northern welcome and lovely to talk to. Jonny was fantastic upon welcoming us and the next day took time to have a chat with us and gave us a few ideas on places to shopping in the area - he couldnt do enough to make us feel welcome. Lovely staff, lovely stay.
Source: tripadvisor.co.uk
Hotel well located not far from the motorway making it convenient for getting around. Pool and leisure facilities are decent enough; the pool in particular is ok considering its a hotel pool. Lovely bar area. All the staff were very nice but special mention goes to Rob (from leisure) who was happy to offer advice on using the equipment etc and to Irene and Ryan (bar) who couldn't do enough to help.
Source: tripadvisor.co.uk
We had our wedding here on 5th February 2022.
It really was amazing the staff were fantastic.
Chris was our wedding* coordinator on the day gophers made sure everything ran smoothly.
I can honestly say our wedding was perfect,hotel amazing food perfect thanks to Keaton.
Staff on the day amazing they felt part of our family.
Thank you all for making our wedding perfect.
It really was amazing the staff were fantastic.
Chris was our wedding* coordinator on the day gophers made sure everything ran smoothly.
I can honestly say our wedding was perfect,hotel amazing food perfect thanks to Keaton.
Staff on the day amazing they felt part of our family.
Thank you all for making our wedding perfect.
Source: tripadvisor.co.uk
Jen is a new team member in the gym, we go for swimming lessons and she made it a wonderful experience. She was so helpful as I was alone with my little girl.
Great to see a female staff member in the gym, and one who is so lovely! She was giving the locker room a great scrub. Great addition to the team, she’s friendly, helpful, hard working and needed. The guys are great but it’s about time you had a girl on the team!
Great to see a female staff member in the gym, and one who is so lovely! She was giving the locker room a great scrub. Great addition to the team, she’s friendly, helpful, hard working and needed. The guys are great but it’s about time you had a girl on the team!
Source: tripadvisor.co.uk
Stayed here for the first time in a good few years. Bedrooms are a little dated but still acceptable but probably due a refurb before too long - No electric sockets near the bed in my room was probably the biggest pain point but not a major issue. Ate in the bar and food choices, quality and prices were good. Best feature of the hotel are the staff - Rarely have I encountered such friendly, helpful and attentive staff in all areas of a hotel. Made me feel very welcome and valued as a customer
Source: tripadvisor.co.uk
This was my first visit to this hotel. Stayed for two nights. Lovely welcome from reception staff on arrival. Given precise instructions on how to get the room. Lovely twin room. Beds really comfortable. Shower had good water pressure.
Met the manager who was also very friendly and helpful. Lots of knowledge of the local area which was very helpful.
Met the manager who was also very friendly and helpful. Lots of knowledge of the local area which was very helpful.
Source: tripadvisor.co.uk
Arrived at the hotel on Friday, the staff very friendly and helpful, warm feeling, introduced to the manager who was accomodating , he went above and beyond to make our stay an unforgettable one, food amazing, pool absolutely wonderful, we had an invigorating spa pool, lovely swim and sauna, bedrooms very comfortable and quiet, brilliant weekend worth every penny, thank you so much for a lovely weekend
Source: tripadvisor.co.uk
Nice warm room.Very handidly placed for the motorway.Reception staff very professional and friendly.A very enjoyable stay.Also a big plus is that they are dog friendly.They have ample space in the grounds and car park to let dog off lead.
Source: tripadvisor.co.uk
I would agree with some previous comments that the rooms are dated and in need of an update and it did smell damp and musty when we got out of the lift on our floor.. Mirrors not really in ideal locations in the rooms but it was clean.
My friends Wedding Day was absolutely amazing from start to finish, the staff were helpful all day, just an itsy bitsy question, why some tables got a full bread roll and some got half.....🙈🙈
My friends Wedding Day was absolutely amazing from start to finish, the staff were helpful all day, just an itsy bitsy question, why some tables got a full bread roll and some got half.....🙈🙈
Source: google.com
Comfortable bed, decent room, friendly staff. The location makes it hard to find a place to dine out; dining in a burger and a pint cost me 21 pounds.
Breakfast is ok, halfway between a smaller and more homemade quality and a larger and diverse one typical of a hotel this size. Unfortunately, it falls short of both.
I would have rated it three stars, but I found the stay inexpensive, so the cost-benefit is excellent as long as you eat out.
Breakfast is ok, halfway between a smaller and more homemade quality and a larger and diverse one typical of a hotel this size. Unfortunately, it falls short of both.
I would have rated it three stars, but I found the stay inexpensive, so the cost-benefit is excellent as long as you eat out.
Source: google.com
Had my weddimg here recently and I can't fault a single thing. I had some concerns prior to the wedding as we had stayed and some of the rooms are tired, I voiced these concerns with staff and management and they assured me that they were in the process of renovating some rooms but would allocate ourselves and our wedding guests to the best rooms available... and they did.
The Manager, Eric was wonderful in ironing out our issues and the staff on the day were exceptional, Chris went above and beyond to ensure our wedding day was amazing. The food was spot on and the service can't be faulted. Thank you to all the hotel staff for making our day so perfect, we can't wait to come back and stay for our first anniversary.
If you're considering a stay here, don't consider it anymore, just book it. The leisure area is a perfect way to inwind or ideal for a morning swim to wake you up. All the staff felt like friends to us, so thank you to Eric, Sue, Chris, Irene and Zowie and the rest of the team for everything. All our love, Simon and Donna McMullen (formerly Buvhanan)
The Manager, Eric was wonderful in ironing out our issues and the staff on the day were exceptional, Chris went above and beyond to ensure our wedding day was amazing. The food was spot on and the service can't be faulted. Thank you to all the hotel staff for making our day so perfect, we can't wait to come back and stay for our first anniversary.
If you're considering a stay here, don't consider it anymore, just book it. The leisure area is a perfect way to inwind or ideal for a morning swim to wake you up. All the staff felt like friends to us, so thank you to Eric, Sue, Chris, Irene and Zowie and the rest of the team for everything. All our love, Simon and Donna McMullen (formerly Buvhanan)
Source: google.com
The staff are amazing, can't do enough for you. The rooms are ok, the rooms are ok. The whole place could do with a makeover though as it's dated. The drinks are very expensive. The food was by the worst thing. Overpriced, not much on the plate. They also continually run out of things on the menu.
Source: google.com
Hotel has beautiful countryside views.
Staff friendly and welcoming.
Problem with hot water in our room. Staff organised a change of room.
Overall we enjoyed our stay making good use of the pool, sauna and jacuzzi.
Thank you we will stay again.
Staff friendly and welcoming.
Problem with hot water in our room. Staff organised a change of room.
Overall we enjoyed our stay making good use of the pool, sauna and jacuzzi.
Thank you we will stay again.
Source: google.com
