Mercure Bolton Georgian House Hotel
Latest Reviews
I wrote a review yesterday, but it doesn’t look like I entered it correctly, so I’m trying again!
My wife and I called in for coffees, as we were passing.
They have a spacious car park, and the hotel is just off the M61, near the Middlebrook shopping centre.
The coffees were wonderful, much better than I expected from a hotel, and the bar area was lovely - clean and welcoming.
There was a nice ‘buzz’ about the place, all customers seemed happy.
Irene served us, and couldn’t have been more helpful. She was cheerful and friendly and really set the tone.
At one point she noticed a disabled guest had left her handbag and rushed after her, to give it back.
She’s a great ambassador for the hotel.
I’ll certainly return, and I may try one of their Christmas events - they look enticing!
My wife and I called in for coffees, as we were passing.
They have a spacious car park, and the hotel is just off the M61, near the Middlebrook shopping centre.
The coffees were wonderful, much better than I expected from a hotel, and the bar area was lovely - clean and welcoming.
There was a nice ‘buzz’ about the place, all customers seemed happy.
Irene served us, and couldn’t have been more helpful. She was cheerful and friendly and really set the tone.
At one point she noticed a disabled guest had left her handbag and rushed after her, to give it back.
She’s a great ambassador for the hotel.
I’ll certainly return, and I may try one of their Christmas events - they look enticing!
Source: tripadvisor.co.uk
Irene's customer service at the cafe was friendly and welcoming.
Source: google.com
I came to eat today and use the gym the guest care manager Ramzan looked after my friends and myself very good service wood come again
Source: google.com
All the staff members have excellent service aswell as always showing a smile, the facilities here are also brilliant
Source: google.com
The service from Kim in the sports bar is absolutely outstanding.
Source: google.com
Second time we have been for lunch, the service and the food really lovely. It’s such a relaxing place, the staff are really welcoming and very efficient. It’s definitely one of the best in the area.
The hotel is nice and warm, the views, particularly from the car park at the back are worth seeing. Thank you.
The hotel is nice and warm, the views, particularly from the car park at the back are worth seeing. Thank you.
Source: tripadvisor.co.uk
Had a 'Tea for 2', looked after by Irene. Wonderful service, lovely helpful lady.
Source: google.com
Visited today for.an afternoon tea for.two. The service was fantastic , the lady couldn't have done enough for us. Very friendly and polite. Will definitely visit again
Source: google.com
Food was delicious. And the hot tub was really nice and warm as well as a great sauna and steam room. Rooms were basic, but the hotel was clean and the staff really nice. Breakfast and dinner were really good.
Source: google.com
Came to visit the Mercure Bolton All the staff were very helpful and polite. As I visited with my dog great to see how dog friendly the hotel is and the attention they give to not only you but your furry friends. Kim in the bar went above and beyond to make sure we had everything we needed and that my dog had plenty of water and treats. I will definitely visit again.
Source: google.com
Good old hotel, staff are welcoming and helpful, especially Lydia at breakfast.
Source: google.com
Really handy location for us. Good sized room, clean. Receptionists we're lovely. Breakfast great. Dinner a little bland for me.
Source: google.com
The staff were friendly when I checked in and the room was cleaned well.
However, the room and hotel was very dated and grimy. There was a lot of mold, including some strange growth on the ceiling of my room (photo attached).
The bed was very comfy.
The bathroom was clean but the shower was very weak. The tap water seemed to be perpetually lukewarm which wasn't ideal for drinking.
The mugs by the kettle still had coffee/tea marks in the bottom from previous guests.
However, the room and hotel was very dated and grimy. There was a lot of mold, including some strange growth on the ceiling of my room (photo attached).
The bed was very comfy.
The bathroom was clean but the shower was very weak. The tap water seemed to be perpetually lukewarm which wasn't ideal for drinking.
The mugs by the kettle still had coffee/tea marks in the bottom from previous guests.
Source: google.com
Extremely convenient for the arena
Source: google.com
Friendly greeting every time on reception whatever time you book in.
Source: google.com
Lovely room very comfy bed fantastic dinner will be back
Source: google.com
Rooms are a bit tired but clean, comfortable and reasonably quiet. Service from all staff was courteous and very good.
Source: google.com
Used for a recruitment session so did not stay over. Excellent & attentive service from Julie throughout.
Source: google.com
Excellent hotel! Rooms are spacious and well suited to a long stay. Staff are very warm and friendly. Breakfast was very good. Lydia made all guests very welcome!
Source: google.com
Afternoon tea
What an incredible service!
Everyone went above and beyond
We have a voucher booked in and so glad we did!
Irene was our waitress and had set up the most beautiful table for us! She took into account the fact we had a new born baby so put us in a nice quiet corner where it was toasty warm
She was so welcoming and kind! As a first time mum going out with a baby and breastfeeding Irene did everything to make sure I was really comfortable and it made such a difference!!!!
Our tea cups were constantly refilled and Irene arranged all our leftovers to be boxed up for us
The food itself was stunning a real wow!
The whole experience was relaxing and stressfree just what I needed for my first time out!
What an incredible service!
Everyone went above and beyond
We have a voucher booked in and so glad we did!
Irene was our waitress and had set up the most beautiful table for us! She took into account the fact we had a new born baby so put us in a nice quiet corner where it was toasty warm
She was so welcoming and kind! As a first time mum going out with a baby and breastfeeding Irene did everything to make sure I was really comfortable and it made such a difference!!!!
Our tea cups were constantly refilled and Irene arranged all our leftovers to be boxed up for us
The food itself was stunning a real wow!
The whole experience was relaxing and stressfree just what I needed for my first time out!
Source: tripadvisor.co.uk
Mecure is a great place to eat/drink and use the gym but Irene makes the place what it is. Me and my partner look forward to coming seeing her few times a week.
Source: google.com
We went for lunch and the food was great and very filling! Lovely service from Irene who was very sweet to both our dog and our baby! The atmosphere was warm and welcoming; a nice local place for a meal! We will be back again for food in the near future!
Source: tripadvisor.co.uk
Decent enough but it needs some money spending doing some renovations. Certain areas are a little rough round the edges. The rooms are nice but out dated and especially the bathrooms, I was in 887 and it was very quiet apart from pleb in the next room that kept shouting out. I did email the hotel and request a quiet room. All the staff I had interaction with were really nice. The lady on the reception, the young lad who took my order for a meal, the really lovely blonde lady at the bar and Lydia at breakfast. All the food was nice but it’s even better when work are footing the bill.
Source: tripadvisor.co.uk
Me and my wife went to the hotel for lunch. The atmosphere was very relaxing and welcoming, and the food was delicious. We had a lovely time and Irene was very friendly and helpful. She even gave us some dog biscuits for our dog. 10/10 would go back again.
Source: tripadvisor.co.uk
I have just spent a beautiful afternoon at this hotel. My daughter and I had our lunch here, and we were greeted by Irene, who must I say is a credit to the hotel. She was friendly, professional, and very warm. This I felt made us feel welcome. The food was excellent and fresh and it was also great value we will 100% return.
Source: tripadvisor.co.uk
