Except for the fire alarm that disturbed our sleep twice, everything else was good.

Claire was brilliant lovely and friendly good ambience conference room was nice and tidy

Ok clean peacefull hotel nice breakfast good quality shame it was cold

Great place. Nice small gym and pool.

Very friendly reception lady
Told us everything we needed to know

Great hotel had a lovely stay

Really nice venue with helpful and friendly staff.

Excellent wedding venue, very helpfull staff

Very pleasant staff Leausure area could do with refurbishment

Nice, rooms a little small however

Why have Mercure decided to serve everyone down size portions

Lovely wedding pete n sammi💖💖🍹

A very nice facility to be at for the course.

Conference facilities really good.

Very polite staff

Functions always popular

Very nice💚💚💚💚👍

Love it

Lovely place 💕

Great

Nice hotel

Friendly staff

V G 👍

The one thing about this hotel is the staff who are always friendly and engaging,rooms are clean and beds are very comfortable.
Unfortunately the rooms let it down, of course the hotel has been in lockdown for most of the past year so I would have thought that would have been an excellent time to sort out repairs.
My booking had 2 rooms and between these 2 rooms I found issues with a badly cracked sink,broken bath panels,broken bathroom tiles and a chair that had no padding and was badly stained from previous stains,double glazed windows with blown seals
The furniture within the rooms are dated and worn.
Dining and bar service was outside or via room service,but given we ate outside the hotel didn't bother with putting heaters or pods on the patio "as there would be no point,as we go back to normal next month" meaning people can eat Inside..I hate to say it we are in unprecedented uncertain times and this is the new normal ..the hotel is clearly not prepared

Dear all,
My wife and I had been let down last minute by a dreadful couple at our local Golf Couse Venue in Bolton. Left totally devastate and with less than a week to go before the big day I was frantically searching for an alternative or face postponing our wedding day.
By some Miracle ‘Nadine & Bronwen’ from the Mercure - Bolton Georgian House Hotel in Blackrod heard of our situation and offered to help, and invited us over to view the hotel venue. I cannot begin to describe the surprise and sheer delight on her face, as the love of my life was greeted by the management and staff as she was shown around the establishment as if she was a princess; they knew exactly how important this was to her!
From the moment we walked in the Management treated us like royalty! I am not joking; every single member of staff had smiles on their faces, which in turn made us feel warm, happy and very welcome. Thank you Lewis!
One of the first things you notice is just how clean and fresh the establishment is, and you find yourself impulsively marvelling around the place as your eyes soak up the sparkling clean ambience; it was a truly delightful feeling.
It is worth noting that, parking for a great number of vehicles is not a problem as they have a massive car park which is clearly marked-out, well lit and based on the grounds.
As we were still waiting for a full refund from the Golfing Club Owners, this beautiful venue was slightly out our budget. However, Bronwen’s kindness and generosity didn’t stop there, and she bent over backwards to help keep costs down and made it happen. For example, the hotel management threw in accommodation booking us in for an overnight complimentary stay and also added the reduced event rate inclusive of full English breakfast for two and use of their Leisure club. they even had a pool, sauna and steam-room! we were absolutely blown away by this.
you got so much more for your money and the service provided was phenomenal. There was also a lovely lady called ‘Irene’ who was like a ‘fairy godmother’ to my wife; and fixed her dress, brought her cups of tea and made her feel special throughout the entire stay.
All the staff were just brilliant, very welcoming, warm, friendly and just so pleasant with us. This really made us feel more relaxed. It was so reassuring, and we knew it was going to be such a wonderful wedding day knowing that we had Bronwen, Nadine and the team behind us. My wife was buzzing with excitement and still keeps talking about how beautiful our time was at this venue to this day.
The hotel also provided us was the services of a venue dresser called ‘Julie’. This lady clearly went above and beyond to make our experience especially romantic; In our opinion she is a star! Highly talented and her professionalism is outstanding. Julie’s attention to detail and abilities would easily rival (if not surpass) that of some of these personality event dressers. Her attitude, appearance and style is exceptional. The Venue owners would be very wise to keep this girl!
The room had a private bar and the Bar Manager ‘Chris’ and waiters were simply beautiful people; well dressed, very smart and exceptionally well mannered. lighting was perfect, the music was at comfortable level and the ambience and dancefloor simply blew us away.
The bar was perfect! You are not kept waiting around; the food, drinks and service was right there when you wanted it. The prices were very reasonable and what I would expect to pay for such an amazing and quality experience.
“TO AN PERSPECTIVE WEDDING COUPLE PLANNING ON BOOKING HERE: WHAT ARE YOU WAITING FOR!? THIS IS REALLY IS THE VENUE YOU HAVE BEEN LOOKING FOR!!”
We would like to say to Bronwen and all of her amazing team: ‘THANK YOU!’ for making our special wedding day possible, we had the time of our lives and will always cherish the happy memories we made here at the - Mercure - Bolton Georgian House Hotel.