Mercure Bolton Georgian House Hotel
Latest Reviews
Lovely hotel, had a weekend away, rooms were spotless and big, all staff were very hospitable and friendly, esp Irene at the bar was very hospitable and accommodating, couldn't do enough for us, we spilt a drink and she shot over and cleaned it up, telling us not to worry, all sorted, it happens all the time, and noticing when we needed a refill, asking us if we needed another drink or anything else, will be leaving her a tip, with this review.
Source: google.com
Room was perfectly adequate, very clean but looking a little tired, staff were great, and breakfast was very nice
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Check in/out staff friendly and helpful. Room lovely and fresh. Bathroom clean and I was especially impressed with the grab rail as it is the first hotel I have stayed in which has one!
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Lovely service from Irene in the bar. Service with a smile and always happy to help! Always feel welcome on Mondays when I come in to work remotely from the office.
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Visited the pool and stopped for lunch. The overall impression of the facilities were that they could do with some tlc. Service for lunch was slow but friendly, limited choice to eat as some items unavailable. What we did have was nice.
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Friendly staff always made welcome
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Had a lovely night stay, the room was really comfortable slept really well was quiet and Irene was fantastic looking after me in the morning when I popped in for a coffee.... she even got me some gingerbread biscuits.... that was a winner 🏆
Source: google.com
Good price, good location, friendly staff.
Both ladies on reception were very friendly and helpful.
Irene in the bar was lovely very friendly and helpful.
Made a cracking cup of tea
Both ladies on reception were very friendly and helpful.
Irene in the bar was lovely very friendly and helpful.
Made a cracking cup of tea
Source: google.com
Fabulous night again for new year ,staff brilliant very helpful,nice warm room, good breakfast ,
Source: google.com
Dear Josh, Nat, Chris, Dave & Berna, Many thanks for your professional, friendly and excellent service at Reception and the Feel Good Pool & Gym centre. Much appreciated!
Source: google.com
I stayed for a week over Christmas and found the hotel a quiet, comfortable place to stay. The staff were all pleasant, friendly and helpful and the breakfast range was great. My room, with disabled facilities, was OK although very little space to store clothes and only 6 hangers. Most of my clothes stayed in the suitcase. I took my own mini fridge to store drinks although there was a well stocked bar with food options for the evening. I didn't make it to the swimming pool but I often saw people using it, which included many members of the public. Had the pool been private I would have been more inclined to use it. The hotel itself is well situated, with plenty of parking and close enough to the motorway network for travelling. Overall, a decent place to stay and somewhere I would be happy to go back to.
Source: google.com
Very nice service, friendly and accommodating staff
Source: google.com
Regular visit for swimming but we called in the bar for the refreshments. Great service from Irene today. We had a baby with us and nothing was to much trouble. Good service is hard to find these days but Irene is a credit to the hotel.
Source: google.com
We had a very comfy and warm room for our recent family visit to Wigan. All members of staff were very friendly and helpful and the breakfast choice was excellent. Big shout out to Lydia who made breakfast a lovely experience for us and our little dog and also worthy of a mention is the toaster....boy does it toast well and fast....no standing around waiting for insipid toast herr🤓
Source: google.com
Irene is fantastic lovely lady. She is the best thing in this hotel
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Irene is fantastic thank you for making out stay x to Mercury don't lose this woman
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Excellent Dave the GM was top draw
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Hotel a little dated, but staff very very helpful with any queries etc.. will stay again.
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Excellent service, but particularly good in the dining room by Lydia
Source: google.com
Very nice stay, wonderfully helpful staff. I am here with three teenagers with ASD and everyone has been very good. Lydia in the dining room and the blonde receptionist with the accent were particularly helpful.
Source: google.com
Our room was lovely but was let down by some of the staff being rude and unhelpful, and the food wasn’t very good, it was very dry and the drinks were very expensive
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Lovely hotel, used recently for conference services. The staff are very friendly especially Irene who looked after us all day. Her customer service is exceptional, credit to the hotel.
Source: google.com
Recently stopped here as part of a Christmas function. Really enjoyed the stay. Staff were friendly. The hotel itself is an older building with a modern 1980s extension. The bar area I found to be very nice and particularly liked the glass foyer which brought natural light into the building and was a nice place to sit. Rooms were comfortable, and warm. Breakfast was superb with a good choice and particularly the coffee which was one of the nicest I have had in any hotel. As others have said there is a need for better maintenance- I could see that some improvements have already been made and much of the carpet looked newly laid and the laminated bed head in the room also looked a new addition and was smart. Some items I noticed needed attention were around general upkeep and decoration; for instance there was a broken light near the rear steps to the car park, a trouser press had been removed from the room but left tatty holes and electrical outlets in the built in wardrobe and there was a rotten pile of decking timber on the flat roof outside the bedroom window which looked unsightly. I hope that the management continue a programme of upgrading as the building is deserving of it and the hotel could really be very pleasant with a bit more attention
Source: google.com
Really good hotel but a little dated in areas. We had a privilege room and it has a comfy king size bed and a separate seating area with 2 bucket chairs and a 2 seater sofa. Special shout out to Irene who looked after us in the bar when we arrived.
Source: google.com
Lovely experience
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