I had a business trip to Bolton and attended conference onsite after overnight stay in the hotel. First on arrival I was told there was no room available despite my booking online, which was promptly resolved by the manager. I did get a quiet room as requested but the room was in need of modernization. It was hot in the room but no alternative duvet was provided and it was too late to contact reception. The hotel was clearly booked in and the breakfast was busy with food items frequently missing. I would suggest the the breakfast which described as "very good" did not fulfill the promise with its content, however staff was very helpful. The coffee/hot tea machine needs a friend by the side so that the queue for a hot drink is manageable. Catering on the event was satisfactory, though it felt that in overall the venue was cutting it's costs by reducing staff numbers. It was suggested on the website that the venue had a gym/swimming pool, which I not got made aware of on arrival.

Wanted to stay the night in preparation for my wedding next year. Rooms nice and big. Breakfast was nice. Pool and facilities were excellent. Drinks a bit pricey but you expect that in any hotel. Reading some of the reviews think they must be used to staying at 5 star places, very nice for what the hotel is advertised as. Unfortunate alarm in the night but at least you know there is a process in place.

This was not a good experience. Booked 2 rooms on a 2 night with dinner package. Arrived on first night to find only 1 room was showing and only one single room was available. This was after numerous emails and telephone calls to confirm booking and arrangements. I showed the receptionist (Ashley) my booking for 2 double rooms close together. One should be accessible room for my elderly parents. Manager called and was initially offered a rain damaged room that manager deemed fit. I stood my ground for an accessible room as booked. I was then offered one with manager authorisation. Rooms still on different floors and opposite parts of the hotel. Not what we had booked but nothing else was available. I accepted this grudgingly as it was now 10.00pm and we were all tired after a 3 hour drive. Both rooms were poorly maintained (missing selves, stained carpets, poor grouting) and had request towels as well!
Breakfast was a steady affair. All the usual suspects - cereals, fruit, crossiants, juices, help yourself coffee and a selection of hot fayre but no hash browns or potato dish?
Did not use pool or spa.
Dinner went from OK to bad to worse. Ordered food at bar to be told that they had run out of hummus at 8.00pm on a Wednesday night? Ordered starters and mains. They had also run out of Becks Blue and there was no other alternative. The coke draught machine as not working either. The starters came after a short wait. Nice soup and garlic bread. We waited for our mains and waited some more and dishes were not cleared either for 30 minutes. In the end I went to bar and told then our mains had not come. Barmen asked which had not come? I said all of them and he rang kitchen and told me that they would be 'fast-tracked'. I got the feeling they had forgotten about us. They arrived 10 minutes latter. Burger and chip was good. My pasta was warm on the outside and stone cold in the middle. I think it had been microwaved badly. The server noticed that I'd left my pasta and asked if everything was alright. I explained the pasta was cold. He offered to warm it and a free drink. I declined and ordered dessert - sticky pudding which was the best thing we had that night.
Check-out was quick but no real apologies offered for the booking/room issues we had encountered.
Would not recommend unless you are desperate or check booking in advance and get in writing.

Standard hotel nothing to note particularly special. Very thin door so hope you don't get a load of kids stay at the same time like I did. They were making a lot of noise in the hallway. Other than that the room was clean and tidy. From other collegues rooms can be a bit hit or miss on how modern the decor is. For me the bathroom was a bit dated.

Attended a training session here. Ample parking, hotel staff are pleasant. Had slight issue with air conditioning in the suite. Luckily I brought sandwiches as There aren't any shops nearby to grab lunch & my colleagues mentioned food was very expensive at the hotel bar. The venue did provide lovely coffee & biscuits

We really enjoyed the hotel and our stay, the facilities were great, all complimentary. Steam room, sauna, jacuzzi and pool, towels were provided too. Really couldn't fault the place. The staff were very good and friendly and Jen was particularly helpful and gave us great advice and service too. Will definitely recommend to folk who just want to chill and relax.
Thanks guys!!!

Once was quite luxurious but now tired and a bit shabby. The room was clean and the bed good but the bathroom looked like it had been maintained by an eight year old, mlastic all over the place and poorly fitted panels
Before booking in make sure you don't have a partition door between rooms, it is as thin as paper and i could hear every word, cough and fart.

Stayed here for two nights for my daughter's wedding, excellent reception staff, friendly and helpful. Very good breakfast.
We had a family room, which was comfortable but a bit tired , could do with a refresh, would stay again.

Room was clean, bed comfy, bathroom spotless. Bar prices are a bit high, but that's norm at hotels, I guess. All staff I've met is absolutely brilliant, very kind, polite and helpful.

Came as part of a bus trip to Coronation Street. Food really nice, staff efficient, friendly and helpful. Room comfy and clean, a bit too warm so I turned down the radiator valve. No complaints.

Just a single night's stay but no complaints. Standard twin room(891) good mattress clean bathroom plenty of hot water.
Ate at the Hawthorns just a mile up the road

Bit tired decor wise, food and drink prices are ridiculously expensive. But the room was more than adequate and the wifi is excellent.

Great service excellent rooms breakfast excellent and great value New years eve Ball enjoyed by all had late breakfast or brunch great night and staff brilliant

Friendly and welcoming staff, very cosy and clean rooms and a great breakfast buffet. Very much recommended!

Had a very nice over night stay clean and comfortable rooms staff very pleasant

Good motorway access, very tired décor and the description as a Georgian building is almost entirely misleading. Very friendly staff though!

Hidden Gem with great staff. Pool, Sauna, Steam Room, Gym. Mainly used by business people.

Comfortable rooms. Nice staff. Food and service very good

Nice hotel shower in room not great other that all ok

I use the Health Studios and it suits me perfectly

Just for a conference. Nice friendly staff

As a member it's ok but in need of update

Relaxing and good company +coffee 👌👍

Excellent New Years gala.

Absolutely fabulous! X