Mercure Bolton Georgian House Hotel

4.5/5 based on 2845 reviews
Latest Reviews
The best service by the loveliest of lady manning the Bar Area, Irene is a credit to this hotel and always goes out of her way to look after me whilst working in the area, Those pots of tea are superb and always appreciated.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We have just been there for a Cream Tea experience and what a really lovely experience it was. The food and drinks were lovely and it was a nice comfy warm place. However what made it truly Awesome was our lovely "server" Irene. She'd clearly taken time to get everything set up so we were in a nice comfy spot. After that, nothing was too much trouble. So many times she surprised us with her lovely care and attention, offering and arranging so many things for us. She really did go above snd beyond to make the whole experience special. It was a pleasure meeting and chatting with her. Thank you Irene!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Served in the ba by Benn & Rochelle they were both fab X
google.com
Source: google.com
ben is great! really accommodating
google.com
Source: google.com
Ben was fantastic
google.com
Source: google.com
benn and rochelle were amazing and had great service.
google.com
Source: google.com
Great service, polite staff
google.com
Source: google.com
Lovely experience James is an amazing person made me feel so welcome and our night a great one
google.com
Source: google.com
Love Rochelle and Ben
google.com
Source: google.com
Rochelle and Benn πŸ‘πŸ‘πŸ‘
google.com
Source: google.com
It is a 3 star hotel. Simple but clean. Good cooked breakfast. The pool isn't available anymore which is a pity. Staff very friendly and accommodating. Would I stay there again? Yes.
google.com
Source: google.com
Arrived later in evening as restraunt was closing, but it says it has 24hr room service yeah, no tried to order through reception who said the chef couldn't make it in so there's no food!!!!!
Sorry but your a hotel.offering 24hr food get a agency chef or someone to cover, typical with this hotel chain
google.com
Source: google.com
Recently attended a Christmas party night, James was amazing from start to finish - a real credit to the venue!
google.com
Source: google.com
Great service rochelle
google.com
Source: google.com
Great Service from Rochelle
google.com
Source: google.com
I loved my experience with Abi and her team.
google.com
Source: google.com
Food is very nice
google.com
Source: google.com
⭐️⭐️⭐️⭐️⭐️
Lovely atmosphere, delicious food, excellent service, and a fantastic vibe all night. A perfect place for our Christmas party – highly recommended! πŸŽ‰πŸ₯‚
google.com
Source: google.com
Good afternoon.
Just a quick thank you for our Christmas day spent at The Georgian House.
Every member of staff was very helpful, polite and friendly and this did not go unnoticed.
The food was great as always and the atmosphere was lovely.
So again thank you to everyone involved, the staff are are credit to the hotel ☺️
google.com
Source: google.com
My cousin and I frequently go out for a coffee and cake . None of our usual cafes were open. We decided to call into the hotel. I'm so glad we did . What a gem it is. The lounge area is gorgeous, spacious and welcoming. Irene or Eileen, The lady who greeted and served us was fabulous. Couldn't do enough for us and made us feel so welcome. They also serve my favourite coffee lavazza. We wish they had cake on the cafe menu. Such a shame because you can't beat cake and coffee. The lovely lady even went to see if she could find any mince pies for us. What a star❀️. Definitely going again with more friends and family. Please could you consider a cake or biscuit menu πŸ™β˜•οΈπŸ«–πŸ°πŸ©πŸͺ❀️
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent location. Staff were friendly and professional. Irene was exceptional especially with my elderly parents. Nothing was too much trouble for Irene.
Will definitely return.
tripadvisor.co.uk
Source: tripadvisor.co.uk
lovely hotel β€” incredible value for money! Irene, the evening hostess, was outstanding. So polite, so friendly, and truly a credit to the hotel. She made the whole experience even better. Thank you for a fantastic stay!
tripadvisor.co.uk
Source: tripadvisor.co.uk
I've been here before - a few years ago - and it was good. This time however I'd only say it was average.

It seems the standards have dropped a bit - the maintenance standards were not great in the parts we saw - our room and some general areas. It was quiet as well - so you would expect they would be using the best rooms.

To be fair - we didn't use the gym, restaurant, breakfast - and so maybe we would have had a better impression had we done so.

The staff we're perfectly fine - for the few brief interactions we had.

They really do need a clear sign (ideally lit up) at the actual exit from the main road - otherwise in the dark, its really not clear where you need to turn off. We went backwards a forwards a bit trying to find it.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I meant to meet a friend at the nearby Middlebrook Shopping Centre but couldn't park due volume of Xmas shoppers. I had driven past the Georgian House so I messaged by friend to meet at the hotel. We were warmly greeted by Irene who was on bar duties. We only required a hot drink but the friendly and efficient service from Irene was way beyond our degree of expectancy. The lounge area was clean and comfortable, it was a most pleasant experience. I will call in again when I'm next in the area.
tripadvisor.co.uk
Source: tripadvisor.co.uk
What an incredible experience my son is autistic and we usually struggle with sit down settings he absolutely loved it great food amazing service from ilene who made our experience that more magical.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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Get Christmas Party Planning Early with Mercure Bolton
22/07/2026

It might still be summer, but Mercure Bolton Georgian House Hotel is already getting ready for Christmas - and anyone hoping to organise a festive celebration should probably start thinking ahead too. Read article
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80's Party at Mercure Bolton Georgian House Hotel
24/10/2026

Join us for a proper 80's party, best dressed wins a bottle of Prosecco! See event