Mercure Bolton Georgian House Hotel
Latest Reviews
The hotel was lovely, staff were friendly. The only problem we had was we were in a Family Room which was directly above one of the Function Rooms, on Saturday night there was a party on which was very very loud.
Source: tripadvisor.co.uk
Happy weekend at this hotel recently. The room was fine with comfortable bed and a wonderful views of the moors - dark threatening clouds and stunning rays of sunshine. The booking and check in procedures were easy and welcoming - very nice helpful receptionist. Ditto with check out.
the bathroom was a bit dated but clean and works OK. The staff are very friendly, especially the breakfast waitresses who were wonderful - constantly smiling, very efficient and really helpful. Their patience with the coach groups was exemplary.
The bar area was a bit crowded much of the time as there were several parties/weddings and coach groups staying but it wasn't a real problem. There was some noise from the parties but it wasn't overwhelming. The gardens are really pretty and well kept, and the pool is a welcome bonus.
The hotel is conveniently located near the M61 and isn't noisy despite being on a main road. Lots of parking behind the hotel
the bathroom was a bit dated but clean and works OK. The staff are very friendly, especially the breakfast waitresses who were wonderful - constantly smiling, very efficient and really helpful. Their patience with the coach groups was exemplary.
The bar area was a bit crowded much of the time as there were several parties/weddings and coach groups staying but it wasn't a real problem. There was some noise from the parties but it wasn't overwhelming. The gardens are really pretty and well kept, and the pool is a welcome bonus.
The hotel is conveniently located near the M61 and isn't noisy despite being on a main road. Lots of parking behind the hotel
Source: tripadvisor.co.uk
Fixtures and fittings pretty jaded all round; rooms clean if not very spacious; beds comfortable enough.
Food (breakfast) very disappointing though - no buffet available as not many guests staying and 'potato rosti' turned out to be the boiled potatoes from the previous evening fried up! Quality of other items not great either.
Staff all very pleasant and helpful.
Food (breakfast) very disappointing though - no buffet available as not many guests staying and 'potato rosti' turned out to be the boiled potatoes from the previous evening fried up! Quality of other items not great either.
Staff all very pleasant and helpful.
Source: tripadvisor.co.uk
We were going to a weding locally and needed a base, the hotel provided a good standard of accommodation , a comfortabke large bed, friendly staff and a breakfast better than many. We stayed in a suite, well worth the extra money for the additional room and facilities.
Source: tripadvisor.co.uk
We would like to thank all the amazing staff here. Our wedding was perfect in every way from the moment we got there to the moment we left. The hotel, the food and the service was to perfection. We want to say a massive thank you to sue who was amazing with all the details, Dominique and Irene we can't thank you enough a true credit to the hotel and two lovely ladies. And lastly Carl who looked after me from the morning of the wedding and then both of us to the end of the evening, you were truly amazing. Special memories of a special day. All we have had is compliments from all our guests. Thank you again. Alison and Mathew x
Source: tripadvisor.co.uk
Stayed here 25th and 26th July 2014, unfortunately it was 2 of the hottest days of the year with temperatures ranging from 27c to 31c, this hotel does not have air conditioning and the rooms were unbearably hot. Good facilities here with pool and spa etc and very handy for the motorway M61 with easy access for Blackpool, Manchester & Liverpool.
If staying I would advise asking for a room at the back, rooms at the front face onto a main road and can be very noisy.
If staying I would advise asking for a room at the back, rooms at the front face onto a main road and can be very noisy.
Source: tripadvisor.co.uk
My wife and I booked a short stay in Georgian House Hotel, Bolton. I have to say from the moment we arrived the staff were excellent, friendly and very attentive. The room was comfortable and the bed amazing 5 star comfort, although the fixtures were tired the room was very nice and spotlessly clean. Having stayed in many Hotels across Bolton and the world and consumed numerous breakfast they all paled into insignificance compared to the breakfast we received during our stay. The breakfast was excellent, Hot and very tasty everything was cooked to perfection. The staff in the restaurant were brilliant, nothing seemed to much trouble for them ensuring everything was okay from start to finish. We would recommend this Hotel to family and friends and intend making it our Hotel of choice when visiting family and friends in the future.
Source: tripadvisor.co.uk
My friend and I stayed a couple of weeks ago, Lovely hotel, very good staff they couldn't do enough for you, friendly and professional, rooms spotlessly clean, our evening meal was included in the tour price, excellent, very tasty and fast service, great value for money, drinks in bar a tad pricey, but hey we were on holiday. Breakfast was perfect, love hotel breakfasts, buffet style so you could have as much as you wanted it, delicious! lots of little touches around hotel that show they do their best to please guests and they try to cater for everyone.
Overall if I am in this area again would have no hesitation in staying here, oh and they have a swimming pool, which we didn't try but will bring my swimming gear next time.
Thanks guys for making us so welcome.
Overall if I am in this area again would have no hesitation in staying here, oh and they have a swimming pool, which we didn't try but will bring my swimming gear next time.
Thanks guys for making us so welcome.
Source: tripadvisor.co.uk
Had 1 night stay with dinner and breakfast. Food good, staff fantastic and enthusiast and took the moments to listen and oblige, and at all stages/courses asked if our meal was okay and additionally you could share a quick laugh and joke with them. Across the board young and older staff brilliant. Room was very clean and comfortable. View from our room was superb.
Source: tripadvisor.co.uk
We had the best day of our lives on Saturday 12th July and it was all thanks to the amazing staff here. We would like to say a special thank you to Carl and Marie for all your help. Carl on the big day and Marie with the pre wedding preparations. If it wasn't for you the day wouldn't of gone so smoothly, no request was to silly and they couldn't do enough for us. Absolutely fantastic day and we would definitely recommend them for your wedding. Amazing venue.
Thank you
Mr & Mrs Anderson.
Thank you
Mr & Mrs Anderson.
Source: tripadvisor.co.uk
When to a wedding here & stayed over night. Bed was uncomfortably, but the staff was awesome, did everything to help when my daughter wanted different food. The food is excellent, very friendly staff. Really enjoyed myself & so did wife & kids
Source: tripadvisor.co.uk
I've been staying at the mercure on numerous occasions for a number of years now, whilst on business. It's always been my hotel of choice in the area - I prefer it to the one at the footie stadium down the road. Breakfast is well organised, very fast and with good choice of nice food; I've never tried the restaurant but the bar meals are fine. There's a pool etc., plenty of good parking, good restaurants within 5 minutes drive away, close to the motorway ( but no noise). Rooms are always clean as well.
Any downsides? Complementary bikkies in every room would be nice (they're only in the upgraded rooms); I also think the telephone charges are excessive also (charging £2 to connect to a freefone 0800 number being the worst example). The free wifi is a plus point, and seems to work well in the three separate rooms I've had in the past two weeks, as well as the bar area.
One of the best things about the hotel is that all the staff come across as genuinely friendly and helpful - I've never experienced any hint of the "plastic smile" which is often the case at many of the big chain hotels I've stayed in over the years. Recommended :)
Any downsides? Complementary bikkies in every room would be nice (they're only in the upgraded rooms); I also think the telephone charges are excessive also (charging £2 to connect to a freefone 0800 number being the worst example). The free wifi is a plus point, and seems to work well in the three separate rooms I've had in the past two weeks, as well as the bar area.
One of the best things about the hotel is that all the staff come across as genuinely friendly and helpful - I've never experienced any hint of the "plastic smile" which is often the case at many of the big chain hotels I've stayed in over the years. Recommended :)
Source: tripadvisor.co.uk
I have visited The Georgian House Hotel on a number of occasions. It is a sound, good value-for-money hotel but what makes it special is the friendliness of the staff. My wife and I spent two nights at the hotel recently and our previous impressions were confirmed. Everyone we met - from the waiter in the restaurant and the breakfast staff to the bar assistant and receptionists - was very pleasant, cheerful, courteous and helpful. Again, thank you for doing your very best to make our stay as pleasant as possible.
Source: tripadvisor.co.uk
Staff very nice, food good with a welcoming atmosphere. Rooms starting to show their age but still clean and well maintained. rooms along the front of the building south facing, gathering heat when sunny, no air-conditioning and very busy and noisy road if you open the window. Traffic starts around 4.00am. The pool and gym are open to the general public so pool fills with children and observing parents after school. The gym is very good, plenty of equipment, good size with separate exercise area which hosts regular fitness classes.
Source: tripadvisor.co.uk
We found all the staff extremely pleasant, polite and very helpful.
We were served by Rob in the restaurant who was friendly, approachable very and attentive to our needs. The food was excellent and the room was very clean and comfortable.
The only down side was the inconsiderate wedding party who occupied a large part of the hotel and woke us up at 3 am slamming doors and speaking very loudly outside our room.
However all in all we found everything lived up to the Mercure satisfaction guarantee and we will not hesitate to stay again in the future. May check if there is a wedding next time though!
Thank you.
We were served by Rob in the restaurant who was friendly, approachable very and attentive to our needs. The food was excellent and the room was very clean and comfortable.
The only down side was the inconsiderate wedding party who occupied a large part of the hotel and woke us up at 3 am slamming doors and speaking very loudly outside our room.
However all in all we found everything lived up to the Mercure satisfaction guarantee and we will not hesitate to stay again in the future. May check if there is a wedding next time though!
Thank you.
Source: tripadvisor.co.uk
Obviously competition is a massive challenge for any business and absolutely this is the case with Hotels.
With the Mecure there are lots of great things with some being more powerful than others (all positive);
• ‘The little touches’- changes to the please do not disturb signs are fantastic, as in really bespoke. ‘I am awake so please make up my room’
• The food is great and I have never been disappointed throughout my stay- I have had the Curry 5 times!!!
• Now this point is the one that massively impacts the differentiation element (as per above in relation to competition)- The general manager is incredibly approachable and most importantly always does his best for his guests.
• When you have staff like the guys who work on teh bar (wont name names!) you move away from the competition very quickly and what I mean by that is the knowledge of the products, the attentiveness, professionalism and essentially great customer service which is not the norm unfortunately more the exception. These guys have this and more.
Almost done :)
It is the above that are the ‘defining moments’ and they directly influence whether a customer returns or does not
The whole team are great.
With the Mecure there are lots of great things with some being more powerful than others (all positive);
• ‘The little touches’- changes to the please do not disturb signs are fantastic, as in really bespoke. ‘I am awake so please make up my room’
• The food is great and I have never been disappointed throughout my stay- I have had the Curry 5 times!!!
• Now this point is the one that massively impacts the differentiation element (as per above in relation to competition)- The general manager is incredibly approachable and most importantly always does his best for his guests.
• When you have staff like the guys who work on teh bar (wont name names!) you move away from the competition very quickly and what I mean by that is the knowledge of the products, the attentiveness, professionalism and essentially great customer service which is not the norm unfortunately more the exception. These guys have this and more.
Almost done :)
It is the above that are the ‘defining moments’ and they directly influence whether a customer returns or does not
The whole team are great.
Source: tripadvisor.co.uk
Stayed here yet again, this time for 3 nights and the final night with my elderly mother. We asked for her to be next door and they obliged. Breakfast could be warmer but the quality and choice very good for a 3*hotel. Pool very good, very clean. Good car park, near the motorway but very quiet. There were 3 weddings on the Saturday evening but as we asked for the bedrooms to be on the 2nd floor we did not hear anything. Excellant check in and all the staff very obliging.
Source: tripadvisor.co.uk
Stayed here 24/26 May. Very impressed with staff. Had to go to Manchester/Liverpool on
Saturday. Very pleasant receptionist advised on how to get to station, parking, train times etc.
Even printed out information on different stations and platforms for connections. Enjoyed the
breakfast - everything was fresh, porrige good, as was choice of preserves/peanut butter/
nutella. Dominique in the Bar was great on local knowledge - advised where to go and where
to avoid when going out for evening. Will stay here again.
Saturday. Very pleasant receptionist advised on how to get to station, parking, train times etc.
Even printed out information on different stations and platforms for connections. Enjoyed the
breakfast - everything was fresh, porrige good, as was choice of preserves/peanut butter/
nutella. Dominique in the Bar was great on local knowledge - advised where to go and where
to avoid when going out for evening. Will stay here again.
Source: tripadvisor.co.uk
Excellent service. Great food and beverage manager Dominique really nice member of staff. Quality atmosphere with a good choice of bar food and snacks will definitely be visiting again. Would recommend it to others. Definitely big changes and improvements since the last visit
Source: tripadvisor.co.uk
I am a member at the feel good gym, since the name change I have nothing but positive things to say, the club is on the up, the staff are very friendly and do there upmost to ensure all members and guests are happy and all needs are met, changing rooms are still out dated but on the whole very clean, and we are in desperate need for a dry spinning machine, my only negative would be there is no family play swim, the gym is getting better still in need of updated equipment but the class timetable is by far the best I've seen anywhere else packed with fun and taught well not keen on the Zumba but that's my personal preference, on the whole michaela and Alex and their team are doing a great job, well done guys keep going! After our gym sessions we use the bar upstairs and the service there is great!
Source: tripadvisor.co.uk
Nice location with good views from many rooms. Staff mostly on the ball, sadly some not so. Rooms clean and quiet. Bar expensive, lift jerky. When we stayed heating was off, like British Rail only on in winter what ever real temp is !!
Source: tripadvisor.co.uk
We usually stay in the Marriott Worsley when visiting family, but this time the rates were much more expensive than normal so I looked elsewhere.
Whilst this isn't nearly as good a hotel it is still very good and excellent value. When visiting family we barely use the hotel anyway so are likely to use it again.
The hotel itself is old, I believe it's changed hands many times before joining the Mercure group and you can see that in the décor and fittings. However it is spacious, clean, has everything you need and the service is excellent. Just a stone's throw form the motorway and safe parking.
Breakfast is good, and especially the service, they have a lovely team working at this time. Service at reception was also great and very efficient.
It was very busy when we there mostly business users, and some meetings. We didn't use the restaurant other than breakfast or the bar.
I only had two small complaints. Our room had a Nespresso machine but the pods weren't Nespresso! And the window had curtains that didn't block the light. Though they had black out linings they didn't work as they were fitted so proud of the window. The halo of light woke me early in the morning.
Good overall though, I'd stay again and just bring eye pads.
At £81 and £71 on a Wed/Thu including breakfast for two (pre booked and paid) it was excellent value.
Whilst this isn't nearly as good a hotel it is still very good and excellent value. When visiting family we barely use the hotel anyway so are likely to use it again.
The hotel itself is old, I believe it's changed hands many times before joining the Mercure group and you can see that in the décor and fittings. However it is spacious, clean, has everything you need and the service is excellent. Just a stone's throw form the motorway and safe parking.
Breakfast is good, and especially the service, they have a lovely team working at this time. Service at reception was also great and very efficient.
It was very busy when we there mostly business users, and some meetings. We didn't use the restaurant other than breakfast or the bar.
I only had two small complaints. Our room had a Nespresso machine but the pods weren't Nespresso! And the window had curtains that didn't block the light. Though they had black out linings they didn't work as they were fitted so proud of the window. The halo of light woke me early in the morning.
Good overall though, I'd stay again and just bring eye pads.
At £81 and £71 on a Wed/Thu including breakfast for two (pre booked and paid) it was excellent value.
Source: tripadvisor.co.uk
Very friendly staff, Dominique on the bar is very knowledgeable of her trade. Debbie (Ops manager) very quickly resolved any issues, which were few.Would highly recommend this hotel to anyone. p.s nice chunky chips
Source: tripadvisor.co.uk
We have just had our daughters wedding at the hotel. It was the perfect day and absolutely faultless. Venue and food and drink superb but most impressive was all the staff. Nothing too much trouble and everything spot on as planned. Would definitely recommend this venue for a wedding. Well done and thanks for the perfect day. Carl Tobin
Source: tripadvisor.co.uk
When travelling on business, there is a real dilemma in choosing somewhere that is not hugely expensive but which is not going to be horrible. My first thought when going into the room was that it was a bit shabby. It could do with some refurbishment (although given you can upgrade to a refurbished room I guess they may know this). However, the room was clean, the staff were very friendly and helpful and the bed was very comfortable. In the end, those things matter more than a little bit of superficial shabbiness. Breakfast was standard fare but acceptable. Not a bad place to stay.
Source: tripadvisor.co.uk
