Mercure Bolton Georgian House Hotel
Latest Reviews
Both events were simply wonderful, the food fantastic & the service flawless. I didn't stay overnight for either function as I live locally, but other guests said how comfy the rooms were & a great breakfast in the morning. The staff were always helpful & friendly & the hotel always clean & grounds looked after. Will definitely be back again, hopefully to stay overnight
Source: tripadvisor.co.uk
I stayed here on business at the recommendation of a friend who's son used to work here.
I can't fault the level of customer service, and the standard of the accommodation. Although the room I stayed in was a little tired and the decoration bland, it was spotless, the bed was very comfortable.
The food in the restaurant was amazing and the service again was great, and I would recommend eating here, just sad I didn't have room for a sweet, they looked delicious!
Breakfast was buffet style, but everything was hot and the quality was brilliant, coffee was free flowing and even though we were chatting and not eating no one tried to rush us out.
If I was to pick out one thing that stood out it was the standard of customer service, the staff's attention to detail was better than some 5* hotels I've stayed in, Chris the manager was very friendly and especially helpful when the first room I was given smelled of smoke - my room was changed immediately.
Cant fault this place, the staff obviously work hard to make their customers welcome. It was appreciated.
I can't fault the level of customer service, and the standard of the accommodation. Although the room I stayed in was a little tired and the decoration bland, it was spotless, the bed was very comfortable.
The food in the restaurant was amazing and the service again was great, and I would recommend eating here, just sad I didn't have room for a sweet, they looked delicious!
Breakfast was buffet style, but everything was hot and the quality was brilliant, coffee was free flowing and even though we were chatting and not eating no one tried to rush us out.
If I was to pick out one thing that stood out it was the standard of customer service, the staff's attention to detail was better than some 5* hotels I've stayed in, Chris the manager was very friendly and especially helpful when the first room I was given smelled of smoke - my room was changed immediately.
Cant fault this place, the staff obviously work hard to make their customers welcome. It was appreciated.
Source: tripadvisor.co.uk
Me and my partner shared a double room for my works do. Our room was lovely, great size and was a lot nicer than when we first stayed a long while ago. Staff are under new management I believe and was ordering people out of rooms and frequently confronting people about if they're drinking the bars alcohol and not bringing in their own. The bare is ridiculously over priced so it's virtually impossible to have more than a couple without being a millionaire. However, I do understand that they have to be vigilant as it is their rules but maybe if prices were more reasonable, people wouldn't have to take their own. Even staff agreed it was extortionate!
The hotel itself if lovely and great facilties, for example restaurant and pool.
Breakfast was absolutely stunning. Would stay again.
The hotel itself if lovely and great facilties, for example restaurant and pool.
Breakfast was absolutely stunning. Would stay again.
Source: tripadvisor.co.uk
Clean and tidy but a bit worn around the edges. As a business stay this hotel provided all I needed, comfy bed, free wi-fi, decent bar meals and all at a very reasonable price. Also has decent leisure facilities if you feel that energetic after a day's work. Will stay here again.
Source: tripadvisor.co.uk
Mercure Georgian House at Bolton is absolute value for money, just £67 for a Saturday night stay - clean room with everything I needed (nothing fancy but definitely comfortable) and such genuine, friendly, helpful hotel staff!
It's not a luxury hotel, but neither are the prices.. And this was honestly some of the loveliest customer service I've had in a hotel in a long time. Well done Mercure at Bolton!
It's not a luxury hotel, but neither are the prices.. And this was honestly some of the loveliest customer service I've had in a hotel in a long time. Well done Mercure at Bolton!
Source: tripadvisor.co.uk
Nice big clean room, a bit dated but fine. Asked for and got a room at back of hotel overlooking Rivington. Thanks to Carrie on reception for that. All staff were friendly. Food was good breakfast is buffet style. As with most hotels drinks are expensive. But there is a pub called the poacher about 10 mins walk away a bit old fashioned but very friendly, drinks reasonably priced and a good selection of real ales. There is a retail park about 5 mins drive away which also homes a cinema and bowling alley, and Boltons macron stadium.
Source: tripadvisor.co.uk
I frequently stay here in a Privilege room as that way you get Wi-Fi and movies included within your room rate as well as a larger room and it makes for a nicer stay.
The rooms are clean and the beds comfortable and come with handy toiletries in the bathroom and if you forget anything e.g toothbrush you can buy this from reception.
The lobby bar is open plan and has no atmosphere and service can be a little on the slow side as staff have to multi task.
The food is nothing special on my last stay I had one of their speciality burgers it was overpriced and very average, in fact the hand cut chips were clearly thrown into fat that wasn’t warm enough to cook them, yet they were served to me limp and soaked in grease.
Breakfast which was freshly cooked to order as not a lot of guests were staying in the hotel was clearly provided via a deep fat fryer, really not the standard you expect.
I will stay here again but I will be giving the restaurant a miss.
The rooms are clean and the beds comfortable and come with handy toiletries in the bathroom and if you forget anything e.g toothbrush you can buy this from reception.
The lobby bar is open plan and has no atmosphere and service can be a little on the slow side as staff have to multi task.
The food is nothing special on my last stay I had one of their speciality burgers it was overpriced and very average, in fact the hand cut chips were clearly thrown into fat that wasn’t warm enough to cook them, yet they were served to me limp and soaked in grease.
Breakfast which was freshly cooked to order as not a lot of guests were staying in the hotel was clearly provided via a deep fat fryer, really not the standard you expect.
I will stay here again but I will be giving the restaurant a miss.
Source: tripadvisor.co.uk
We really enjoyed our stay the room was lovely the staff where attentive and friendly, the food was delicious and the facilities where spot on.
I especially enjoyed my massage at the spa the pool was nice and warm.
Overall a really good stay had one minor blip with wrong meal but would definatley come again
I especially enjoyed my massage at the spa the pool was nice and warm.
Overall a really good stay had one minor blip with wrong meal but would definatley come again
Source: tripadvisor.co.uk
Two night stay with my five year old visiting grandparents nearby. Very reasonable price. Great size room. Very friendly welcome and super staff. That said, beds were a bit too soft and room equipment a bit basic. Shower not that powerful. Breakfast buffet a bit u sophisticated. Overall, hotel is undoubtedly a bit on the dated and worn side in terms of decor. But as I said, good value and great staff.
Source: tripadvisor.co.uk
On arrival check in was good room was fine clean and comfortable free wifi. Bar service was not good no choose had to wait for ages as there was only one person serving and they new there was a party they had to cater for but overall it was a pleasant stay
Source: tripadvisor.co.uk
I have been at Mercure Bolton Georgian House Hotel with my family during this Xmas and I only can say thank you to all the staff from the Hotel, because they were very kind with us. The food was very nice and the location of the Hotel unsurpassable.
Source: tripadvisor.co.uk
Had a great New Year's Eve party at the Georgian House Hotel....From the moment we arrived the staff were friendly and super helpful. The facilities were first rate and we enjoyed a swim, sauna and spa before the nights festivities. The food was excellent and the entertainment was first class....Late breakfast and check out made the whole experience complete
Source: tripadvisor.co.uk
Stayed in a disabled room which was a little tired but had all the facilities you would expect. Disabled parking right outside front door.
Need to offer porridge and grapefruit juice for breakfast but the quality of the cooked food was excellent and they bought it out freshly done.
There were stairs down to the breakfast buffet and it would have been good to have had a lift there as one was in the bar for only 2 steps!
Used the spa and that was good value and professional.
Staff all very friendly, helpful and efficient.
Need to offer porridge and grapefruit juice for breakfast but the quality of the cooked food was excellent and they bought it out freshly done.
There were stairs down to the breakfast buffet and it would have been good to have had a lift there as one was in the bar for only 2 steps!
Used the spa and that was good value and professional.
Staff all very friendly, helpful and efficient.
Source: tripadvisor.co.uk
Location close to main road but noise didn't seem to be a problem. Rooms were basic but clean and spacious. Breakfast was OK, if a little bit overcooked and excess of oil in the trays. Big let down was customer service where you could wait for an eternity to be served at the bar with the staff disappearing at regular intervals. When they did appear they were surly or disinterested and in the case of the night porter (Colin) extremely rude.
They would shut the bar without any notice and never asked if we wanted a drink before they closed, which is definitely not what you expect in a hotel especially around the 11pm time. On voicing complaints at checkout this was again treated with a "so what" attitude. Would put this place bottom of your list if you need a hotel in this area!.
They would shut the bar without any notice and never asked if we wanted a drink before they closed, which is definitely not what you expect in a hotel especially around the 11pm time. On voicing complaints at checkout this was again treated with a "so what" attitude. Would put this place bottom of your list if you need a hotel in this area!.
Source: tripadvisor.co.uk
very clean and tidy , staff are excellent and very helpful. Thouroghly recommended.
Source: google.com
An excellent hotel just off the M61 motorway. Good size bedroom with good facilities. The breakfast, cooked to order, was particularly good served by friendly and efficient staff. The hotel has a pleasant bar.
Source: tripadvisor.co.uk
Stayed recently as the hotel was recomended highly for the Bolton Health and safety exhibition. Really large rooms with large beds and everything you'd expect. Clean Modern bathrooms with good showers. Buffet breakfast really nice and value for money.
Source: tripadvisor.co.uk
Stayed 2 nights to visit family in Bolton and go to Christmas Market in Manchester.
Very pleasant hotel, staff very friendly and helpful. Room was comfortable, breakfast was very good. Would stay again.
Very pleasant hotel, staff very friendly and helpful. Room was comfortable, breakfast was very good. Would stay again.
Source: tripadvisor.co.uk
We have just held my parents 40th wedding anniversary and renewal of vows service here. We had the most amazing time from start to end. From the minute I contacted the sales team I knew this was the venue for us. I can not compliment Louise enough. Nothing was to muh trouble before the event and she devoted her time to us on the day for whatever we needed. The food was amazing and the service impeccable. It's a beautiful venue for any occasion and I truly recommend the venue. Thank you once again for the amazing service we received
Source: tripadvisor.co.uk
Was very pleased with the size of the room and beds bit old fashioned bathroom but clean and functional. Was pleasantly surprised with the gym and amount of equipment the swimming pool was ideal for our 5 year old and we enjoyed the stay overall.
Source: tripadvisor.co.uk
stayed for 1 night in the leverhulme suite on an dinner , bed and breakfast basis , very friendly staff , fantastic evening meal (very good choice on menu) excellent service , leisure facilities good , good access to Bolton from hotel on just off motorway ( good soundproofing) , came away refreshed after a full English breakfast (buffet style)
Source: tripadvisor.co.uk
Went to the Mercures Masquerade Ball party night recently which was a lot of fun. Great atmosphere, Christmas dinner was fantastic and the staff were very attentive and helpful. Thanks for a great night!
Source: tripadvisor.co.uk
We had the most wonderful welcome and introduction to the venue from the very friendly staff. The room was well decorated and co-ordinated and colorful with continuous music and entertainment. The meal was delicious and plentiful, and all the staff generally did their best to make sure we had a good time. The mainly young staff did everything they could to serve drinks, clear away and keep all of us well taken care of all night, nothing was too much trouble - who says the youth of today don't work hard?? Yes they do and the general overall manager was ever present, pleasant and helpful. Would highly recommend going again and staying over next time. We are looking at future events there for our works do. Book yourself a good time.
Source: tripadvisor.co.uk
My friends and I stayed over night after Christmas party, it was fantastic. All the staff worked really hard to make sure it was a brilliant night. I have stayed at this hotel on a number of occasions and never had a bad experience. All the staff are brilliant from the receptionist, party organisers to bar staff.
Source: tripadvisor.co.uk
hotel was situated near motorway easy access no noise from traffic rooms and hotel were very clean ,we went for a sit down meal for our sons presentation trophy night the food served was very poor for the cost and price of drinks were extortinate bottle of house wine £22 pint of lager £4.40 upwards red bull and vodka £10 so if you have big pockets book here or dont eat and drink shame really as hotel was nice.
Source: tripadvisor.co.uk
