Lexus Bolton
Latest Reviews
What a pleasure it was in purchasing a vehicle from Lexus at Bolton. All the staff we found most helpful and pleasant. As to choosing the vehicle of our desire, John Morrison from sales could not have been more helpful. He has made every effort to get a vehicle matching our specifications and succeeded. His attention to detail and advice on all products was very professional and we drove away very happy. Furthermore his courtesy calls in ensuing that we were conversant with all the controls and happy with the vehicle was appreciated.
Source: google.com
Fantastic service! The staff make you feel special. I have no qualms in recommending Lexus Bolton. I hope to be a customer for a long time.
Source: google.com
Paul Servant gave me a fantastic intro to the Lexus brand and took me on a test drive. He could answer every one of my questions and provided an extremely high standard of professional etiquette and general charisma during our chat. I was also impressed by the lady on reception who was equally enthusiastic, welcoming, and accommodating. I was not expecting this at all, as I have not been in a Lexus showroom before. Paul Servant and the receptionist represented Lexus extremely well to the extent that it would definitely influence a buying decision positively.
Source: google.com
I've been Lexus Bolton customer for several years now. My experience is fantastic! From ordering the car (and getting a brilliant deal) right through regular services everything is spot on. There you see the true meaning of words that people make the greatest value in business. Robert from sales is the top man - always kind, always polite, very knowledgeable and competent, you can find out everything about any Lexus model from him, but also about the history of Bolton and major events in the town! Amazing! And the lovely ladies at the reception and the service desk are just angels! Thank you for looking after me in such a nice way!
Source: google.com
Always a great atmosphere and extremely helpful
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Wife's car of the year shop
Source: google.com
Fantastic showroom with the very best and helpful staff, would 1000% recommend.
Source: google.com
had my service and MOT done, kept me informed all the way of what was required, staff polite and helpful all the time and also a nice cup of coffeeđź‘Ť
Source: google.com
Good customer service but they mostly do hybrid cars in my price range so not cost effective. To have a hybrid that only does around 50 mpg and needs serviced every 10k which would cost me around ÂŁ800(i regularly do 30k a year) a year in servicing. Against a diesel car that does the same mpg or higher on the motorway but only needs servicing every 20k. But please look into it yourself
Source: google.com
Never anyone's favourite pastime to fork out for an expensive repair/service but the quailty of service can't be faulted. Gail and Helen were exceptional in keeping me informed on the progress of fault diagnosis and repair work. At least there are no shocks when you collect the vehicle as the repair cost is clear before work is started.
Source: google.com
Very good experience with Lexus Bolton service centre, highly recommended, will be returning upon my next MOT, many thanks to the service team, Anna & Neil
Source: google.com
Very polite and helpful staff, great hospitality
Source: google.com
Very helpful, friendly staff. I got the opportunity to test drive 2 vehicles of my choice.
Source: google.com
Very efficient service with a link to video of the car inspection, keeping me advised on tyres, brake pads etc.
Source: google.com
We bought a pre-owned Lexus from Lexus Bolton in March 2018, and took it on Friday 22nd March 2019 for its MOT and service. We were greeted warmly at Reception, and then Gail dealt with us very efficiently. We were given a coffee, and then Joe gave us a lift into Bolton, where we had a lovely walk round and lunch. Gail rang to inform us of the work that needed doing, which we agreed to, and in the early afternoon, we had another call to say the car was ready. We were picked up, and taken back to Lexus, where a full explanation and costings of the work were explained to my husband. We had another coffee, and then the car was brought to us, after being fully valeted and looked gleaming! All the staff were extremely friendly and efficient, and we're delighted with the service they gave to us. Well done Lexus Bolton!
Source: google.com
The Service Team deserve every credit for their approach from the initial call to getting the job done. Great staff alongside the reception people who are so helpful and friendly!!
Source: google.com
Very happy with the service from Lexus Bolton
Source: google.com
After sales service excellent.
Source: google.com
It seems that the philosophy of Lexus involves not only producing a product of high quality but also having staff who treat customers with courtesy, friendship and kindness. This is certainly true of Lexus Bolton. On the 4 occasions i have been there, while awaiting completion of my car service or MOT, I was treated as a friend and supplied with coffee and good humour. I wish to make special mention this afternoon of Johnny Lexus, Fran, Helen & Gaile.
Although I live in Blackpool, 45 miles away I’m prepared to travel for Lexus service.
Well done, Lexus Bolton. As General Douglas MacArthur said, "I shall return".
Although I live in Blackpool, 45 miles away I’m prepared to travel for Lexus service.
Well done, Lexus Bolton. As General Douglas MacArthur said, "I shall return".
Source: google.com
Had my car in on Saturday for an mot and service. Very happy staff were fantastic and couldn't have been nicer. Would not hesitate in recommending to anyone.
Source: google.com
I just bought a new NX300H vehicle and I received an excellent, friendly and hospitable service. Special mention and commendation must go to Sales Rep, John Farringdon, for his impressive sales and after-sales service and his attention to detail. I'd like to also thank the Service Centre staff and Lexus Bolton branch manager for the great welcome and follow-up.
Source: google.com
Great service very pleasant people to deal with
Source: google.com
Excellent service on work booked. Gail (on service desk) very efficient. Fran (on reception) very customer friendly. Car valet well done.
Source: google.com
I have just recently had some major work carried out on my rather ancient Lexus and once again the service I got from all sections of the business was outstanding.
Source: google.com
Excellent service, friendly and welcoming staff - excellent dealership
Source: google.com
