Lexus Bolton
Latest Reviews
Why can't all garages be this good? Treated like a VIP by Gail, Rob and the team when I took the car in for a recall and hybrid health check. No hard sell, just great advice and friendly, professional service. As Arnie said:“I'll be back!”
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Car services promptly, all issues sorted without any problems. I was even shown how to programme the DAB radio :-)
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Been a customer of Lexus Bolton for almost 10 years, as always very well looked after. Kept me well informed and what was required. 👏 to Helen and the team.
The video report last year was awesome ....is there one for this year?
The video report last year was awesome ....is there one for this year?
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I would just like to say thank you for the excellent service I received a couple of weeks ago. The staff were very friendly and kept me informed on the progress of my car. They sorted the problem out without any charge and even cleaned the car inside and out. Would highly recommend them and would definitely go there again.
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Took car for new battery, recall, new tyres and couple of other requirements. Service was very friendly an professional. Kept me well informed and explain exactly what was required. Thank you to Gail.
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Fast check-in for MOT while I waited, car ready in the hour, all clean and valeted, thanks
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Excellent service from start to finish. Thanks again.
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Excellent customer service
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Excellent Dealer Excellent Staff
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Outstanding service as always. Alex Fairclough and Chris Eastwood dealt with my enquiry with the highest level of professonism. This dealership is a pure oasis where you get pampered with tea’a coffee’s and plenty of biscuits. I will forever be a Lexus customer! Many thanks again.
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Frank & Chris were a pleasure to do business with, well done guys.
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Dealt with Chris , whole process was hassle free and very pleasant, can only give 10/10 as I am more than satisfied with all aspects of my new car purchase. The car is great aswell.So a big thank you and dont hesitate to deal with this company.
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Hi it's Mrs Patel I went today lexus make service plan her name is natalie she is very friendly and good understanding me everything so nicely understand me I take out service plan staff very friendly
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Great service again, I wish every dealership was like this.
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I have been a customer of Lexus Bolton for the past 10 years. I have never had such brilliant after sales care and made to feel so welcome from any other previous car I have owned and there has been a few. All servicing and other work carried out by highly trained staff and Darren the Service Manager always explains what is required and keeps me up to date . Helen and the other service department ladies always have a welcoming smile and really look after their customers to a high Standard. Well done Lexus Bolton as long as the present standard is maintained I for one will always be a loyal customer.
Source: google.com
wow! fantastic dealership at Bolton Lexus,they ALL went way beyond just customer satisfaction,it was the best experience possible with NO if`s or buts!..pleasant is an understatement,"fantastic" is the word!...every little issue was resolved,even something within the car that held no responsibility with them at all,they fixed it free of charge.openly and willingly to give me the "complete" Lexus experience......THANK YOU.Lexus....superb staff there!
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We're very well looked after at lexus - dealerships customer service done right! We feel like very valued customers 😊
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Excellent customer service 10/10. Polite and helpful staff. Took time and facilitated the test drive. Frank understand our concerns and was supportive throughout. Manager was also helpful. My wife finally agreed to buy the new car and I feel that good customer service and politness of staff helped her take the decision. It would be five stars if they have a children play area to keep little ones occupied... I think couple of iPads and few colouring books will do the trick.. I hope they will take this suggestion on-board. AUDI dealership in Oldham need to take customer service lesson from Lexus and I am sure Lexus will do these free of cost for them. Thank you Lexus Bolton and well done. Certainly would recommend..
Source: google.com
I picked up my new car today and I am absolutely delighted with the 10/10 service I received. This was my first experience with Lexus Bolton and all I can say is wow! The staff were very friendly and from the moment I entered the dealership I was made to feel welcome and at ease. I would just like to give a special thank you to John Farrington and the general manager Frank Cannon, they really went above and beyond for me to help find my dream car! Thank you so much!!
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Great service:)
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Excellent from start to finish!
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Very friendly staff, who seemed genuinely happy to help.
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Great cars
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Customer Service at Lexus Bolton is superb. I booked in for a puncture repair on Friday of last week. It couldn't be repaired so they fitted a new tyre. On Wednesday of this week the tyre pressure monitor light came on... again!... I was on my way to work so I called in hoping they could replace the tyre. I was able to log on using the WIFI so I could work while I waited. I was offered coffee too. They managed to repair this time and when I went to pay they said "It's fine, no charge....". Very happy!
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Visited this morning for vehicle assessment. Service as ever polite, professional and friendly. In temporary premises at the moment but this did not detract from the ambiance
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