The Last Drop Village Hotel & Spa
Latest Reviews
Lovely relaxing overnight stay for a well organised birthday party.
friendly efficient and comfortavle stay
Source: booking.com
Nice place to stay, spoiled by all the new large homes surrounding the property.
Source: expedia.co.uk
First time here and it was amazing. Good wedding venue. There are small shops and a bar, great village to walk around, would be alot better in the summer. Standard of the rooms were good. For us the reception staff were none attentive. The lady that was booking us in was still dealing witha problem from guests that arrived before us. I thought this was rude as it took twice as long to get booked. There were no smiles or welcoming greeting. Still a great place.
Source: google.com
Went for an afternoon tea experience with my partner for our anniversary. It was awesome, lovely views, excellent customer service, gorgeous views and magnificent food and drink. The only thing for us that let our experience down was that we didn't have the opportunity to stay the night (due to other commitments) to enjoy the full variety of things that this place has to offer. Oh well there is always next time, we look forward to booking with you again soon.
Source: google.com
Last Drop Weekend Stay Review
The thermal pool and breakfast were a hit for sure!
Navigating your rooms could be tricky. Had an instance where a guest was struggling to find their room. We were lucky ours wasn't so complicated and pretty straightforward to get to. Maybe a map app and/or better visual signs to show guests how to get to their rooms? That could be extremely helpful.
Source: booking.com
Exceptional
I loved it. The staff were super, they were so accommodating for my dog too!
Source: booking.com
Nice Relaxing Stay, Helpful & Friendly Staff
Room was excellent and spacious bathroom with both bath and shower cubicle. Breakfast lovely and the staff in the restaurant, bar and reception very helpful and polite during our stay. We used the SPA on one occasion early evening and enjoyed the facilities which were very clean and relaxing. We will look to return next year !
Sadly the shower head old and when you moved it the plastic surround came off but easily clicked back in place, another recommendation would be to put some kind of shelf in the cubicle for soap, shampoo etc.....shower seemed older than the rest of the bathroom ? Another small comment would be to consider providing a toilet brush, just enables guests to keep everything lovely when other guests join you in your rooms lounge area. Did have an issue with the TV remote but reception solved eventually but took 2 nights
Source: booking.com
Nice Hotel
Nice Hotel, return visit for us.
Source: booking.com
Very good
Hydrotherapy pool
Food
Source: booking.com
Stayed one night in their standard double room with dinner, and breakfast.
The room was immaculate, with plenty of storage and the usual tea/coffee making facilities. Bed was clean and comfortable and bathroom was also spotless.
Vegan dinner and breakfast was delicious, and the restaurant staff were very attentive. All staff from restaurant, to bar and reception were very friendly.
The room was immaculate, with plenty of storage and the usual tea/coffee making facilities. Bed was clean and comfortable and bathroom was also spotless.
Vegan dinner and breakfast was delicious, and the restaurant staff were very attentive. All staff from restaurant, to bar and reception were very friendly.
Source: google.com
Just returned from 2 nights at the Hotel. No change on how we feel about this hotel… everything perfect. (A few little things… showers in spa not great, room service still could improve), but, this time we had a treatment… absolutely five star! Staff are a great team, very friendly and helpful. Really hope this hotel is here to stay (not lost to developers)…..this is an Update from last years review…..What a place!!! Had an overnight package deal and what a deal! Spa facilities, 2 course meal and overnight accommodation. Everything about this was perfect! Staff are so friendly and accommodating, the food was amazing and the spa was everything that you need. Would have given the five stars, but for a few negative (more housekeeping) but on the whole, will definitely be coming again. Must say though, the panoramic views are at the back now and not when you are in the infinity pool (looks over houses now) but still a great place.
Source: google.com
Lovely hotel nothing was to much trouble. Staff really nice especially the waitress who served us breakfast every morning.
Source: google.com
Me and my husband have stayed here a few times now, we love it, Hotel and surroundings are beautiful, in the summer and winter it looks lovely. Rooms are spotless very comfy, Breakfasts are delish, so much choice, All the staff are so friendly polite and helpfull, Nothing is any trouble, Swimming area/sauna/steam room/infinity pool perfect, so relaxing..Would always recommend the last drop inn, 🙂🙂🙂🙂
Source: expedia.co.uk
Enjoyable and comfortable stay.
Our room was dog friendly, spacious, well equipped and exceptionally clean. The bed was huge and very comfortable with crisp white linen. The room was warm with good heating control. Would definitely stay again.
Had brunch in the Courtyard. It was a basic full English but was tepid with very cold tinned mushrooms. Probably won't go back for brunch in the future.
Source: booking.com
Great location and staff.
Some of the staff are nice, The lady who is working at the breakfast was good at her job.
Source: booking.com
An exceptional and beautiful clean warm spa and hotel.
Clean and peaceful
Nothing everything was spot on
Source: booking.com
Gorgeous relaxing hotel in good location
- lovely location near local and national parks etc. - great decor and light spaces - spa facilities were good - great food in both the pub and the main restaurant - friendly staff
- room was cleaned sporadically over duration of our stay and hot drink station/cups not replaced - freeview TV channels only (not a major problem!)
Source: booking.com
Lovely little stay after our friends wedding
The room was great. The location was lovely.
Nothing
Source: booking.com
Not the best
The staff were very helpful
The room had not been cleaned for a while, there was a LOT of dust and a packet of half eaten pistachios in a drawer (good job there are no serious nut allergies). I made reception aware and they apologised, cleaned the room and gave us a £20 voucher. I booked this as a family stay for our daughters birthday yet our rooms were not close together. The pool water was very cold and although you have to book sessions for the pool and sauna (limited to 50 minutes for each), there were so many people that we didn't get to try out all of the facilities. The food was also not the best and we waited almost 40 minutes for our order to be taken when it wasn't exactly busy. We booked our table for 8 and by the time the food was ordered and given to us, it was almost 10pm when we left the restaurant. I won't be going again and would not recommend a stay here.
Source: booking.com
A bit overpriced, but still offers a lot.
Staff friendly. Good choice at breakfast including veggie options. Pool changing clean. Pool open at a good time to take the kids early morning before check out.
Booked a family room for 4, had to ask for an extra cup. Realised later that we only had 3 towels as well. On site pub had limited food options for veggie/halal. Room lampshade a bit damaged, bathroom didn’t smell great- for the price we paid, we expected a little more finesse.
Source: booking.com
Exceptional
Good value for money. Spa facilities great and a lovely roast at the village inn
Source: booking.com
Updating Our Review:
So originally we left a pretty bad review as our experience wasn't great. However I would just like to say that the management reached out to us to discuss our issues and what had gone wrong. They offered for us to return to give them the opportunity to show us that they had taken on some of the feedback. I have to say that this second visit was a completely different experience. It was obvious that the management had taken on board all of the comments from us and other guests over the last few weeks between our visits and completely changed the vibe.
Credit where credit is due
Thankyou
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Sorry to have to leave a review online normally allow the business to discuss personally but have to say that we were really disappointed with our stay, bookings were disorganised and missed off, changes to booking were made by the hotel the day before we were expecting to arrive. Tried to reach out to the management privately after a few issues with our stay to discuss further but both the Manager and the director have failed to reply to us which I think is a shame.
Have to say that customer service is not their strong point and we won't be coming back again.
So originally we left a pretty bad review as our experience wasn't great. However I would just like to say that the management reached out to us to discuss our issues and what had gone wrong. They offered for us to return to give them the opportunity to show us that they had taken on some of the feedback. I have to say that this second visit was a completely different experience. It was obvious that the management had taken on board all of the comments from us and other guests over the last few weeks between our visits and completely changed the vibe.
Credit where credit is due
Thankyou
-----------------------------------------
Sorry to have to leave a review online normally allow the business to discuss personally but have to say that we were really disappointed with our stay, bookings were disorganised and missed off, changes to booking were made by the hotel the day before we were expecting to arrive. Tried to reach out to the management privately after a few issues with our stay to discuss further but both the Manager and the director have failed to reply to us which I think is a shame.
Have to say that customer service is not their strong point and we won't be coming back again.
Source: google.com
nic erelaxing weekend break
swimmong pool and breakfast
no instructions for use of safe
Source: booking.com
Would definitely stay again, friendly staff and good location
Clean and interesting to wander around
Breakfast service a little haphazard eg. Our table was cleared whilst at buffet!
Source: booking.com
Amazing place, some small items missing but overall great stay.
I loved the location, how big it is, staff are all so helpful. Amazing design of the whole place. Room cleanliness was great
No robe, tissues, slippers, shower cap, laundry bag, water in room. No concierge to help with luggage No fridge in room Room service tray was not collected
Source: booking.com
