Excellent value for money and very compafortable stay! everything was ace! the room was comfortable, staff were friendly, food was good, what else is there to say? i ended up there as an unexpected overnight stay and didn’t have shorts to utlise the spa facilities.

Excellent stay can’t wait to stay here again. Lovely hotel with a beautiful village feel.
Food amazing 10/10.
Friendly service by all staff.
Comfy bed & pillow
Room spotless.
Made to feel welcome. I think if I could recommend turning the lights lower in the courtyard bar were the sofas are spot lights quite bright. But that’s my opinion, always feels more cosy when the lights are not as bright especially spot light!

Great value for money and surprisingly good There is a small village attached to the complex with a few little shops and a pub. Our kids were most impressed that there was a toy shop. The Spa was excellent. The changing rooms for the pool need updating, but the pool was clean and just what we wanted. We initially thought we would leave the hotel for lunch and evening meal, but the food throughout our stay was excellent and we ended up eating all our meals in the restaurant or bar. Surprisingly, they had an excellent selection of vegan food. The staff we extremely friendly and helpful, including the trainees. We travel extensively as a family and it was pleasing to find our family room was a really good size and great value for money. The only small negative was our room was looking a little tired and the beds were not the most comfortable.

I stayed on 17.10.24 and I mislaid the persons name who did a great job. My booking name was W.BOND.

I had planned to stay at Premier Inn West for business but all hotels were full in the catchment I needed. The Premier Inn receptionist helped find me an alternative and called the reception at the hotel. She negotiated a better room rate with breakfast.

The young lady on reception who's name I believe began with R - welcomed me and ensured that I did get the rate promised even though the lady checking me in was unaware.

THANKS - Hotel Manager find out who it was so I know they get the kudos please.... They really were helpful.

If you are staying here's what I thought.
Room clean, very warm on the weather warning event.
Bed super comfy
Restaurant - not for me but food looked great.

Breakfast - Sorry, it was not what I was expecting, a full English but a little bland. It was delivered to my room, thankfully I did not have to pay the room delivery charge as no one collected my room card off the door the night before so I had to ring for breakfast and I asked they waived the fee, they did thanks. Service was fast after that and a well presented young man delivered it.

Bathroom - great products and super hot water.

Spa - I didn't use but the pool looked great with an outside section, reception staff on duty not super friendly when I made my enquiry.

Location - It looks nice but it's like they have built a housing estate around it. Traffic is very busy on exit.

Good parking facilities.

If you love Pheonix Nights (Peter Kay) the real social club where it was filmed is an 8 mile drive away a club called St Gregorys in Bolton, you can go in if open well worth a trip if you love the show.

I went last drop for my girlfriends birthday, we were greeted with a lovely birthday card and some chocolates for her provided by the staff at last drop, the food was excellent in the evening and even the breakfast in the morning was brilliant. The spa was fantastic although some of the facilities weren’t working on the day but overall had a great time :)

Enjoyable bit pricey for a Sunday . location and relaxing atmosphere Deals for midweek but not Sunday Questionable

My sister and I experienced a wonderful spa morning. Very good value at £89 each which included an hour treatment called Be Restful.
This treatment offered a back massage and express facial including a facial skin analysis.
I would highly recommend Lana. She was friendly, respectful, very thorough and professional! One of the best treatments in a spa I’ve ever had!! I felt a huge benefit from the firm massage with luxury Espa products!
We used the pool and thermal suite and has afternoon tea too! Would definitely return.

Lovely stay. Food excellent. Compliments to the chef. Room lovely. Pillows very hard or lumpy, need new ones. A couple of steam rooms not working. I have never been once when they were all working which is a shame.

We had a lovely stay, the spa and our treatments were very good, we had a lovely comfortable room and was very impressed with the food. Staff were all friendly and helpful. We visited the pub on site too which was fab!

Read the small print on your booking to avoid being embarrassed by staff.
Not the cleanest of hotels. But it's not filthy just attention to detail that needs addressing.
Food was amazing 👏 restaurant staff was excellent.
Bring your own toilet roll though lady's my best advice.

Had an overnight stay with spa access and breakfast. We enjoyed a 3 course meal was lovely, definitely recommend. Friendly staff and perfect location not too far from Manchester. Only downfall was no hair dryer in room.

We enjoyed our stay and have already recommended it to our friends and family . Staff extremely helpful even changed our room on arrival to be nearer the spa. Spa facilities were good . Breakfast choice was excellent and well organised . The room was comfortable clean and warm . The choice of beers from the bar was limited. Bar menu also was rather limited would probably opt for the restaurant in future.

Stayed for a night with my friend 2 weeks ago, the room was very clean and spacious, the evening meal was delightful and the breakfast was amazing.

superb, cannot fault the location or the hotel staff. A first time in Bolton in the snow and the place acted superbly and with no fuss. bedroom very good, food excellent and a breakfast fit for a hard day at the office. I will book again

We had a lovely stay at this spa from start to finish. Wonderful friendly staff . There is three places where you can get food different choices. Pool was ok thermal room was fantastic. Best bit for me.

I was in room 39 for my 2nd visit. No mirror over the sink.

Lovely rooms,great food & entertainment It had everything that we needed,didn’t need to venture out Not very private in the pool

I had an excellent stay here while in Bolton for Business. The staff were so welcoming on arrival, the spa facilities were excellent and the room was great and clean. One quite niche thing I have to praise is how pleased I was to have a proper glass for juice at the breakfast buffet, not a shot glass! Excellent value for money.

Overall great experience, great food and friendly staff. However check in was at 2, we arrived at 2pm but we was told to wait in reception as our room was not ready. We was finally given the keys to room at 3pm and that’s only because I went and spoke with reception.

great location and very enjoable beautiful facilities nil

Clean and comfortable room.Dog friendly too.
Good food and drink. No cask ales for husband though!
Spa 👍 No cask ale for hubby!!

Booked through spa breaks for my nieces 18th birthday.
So two ladies aged 56 and 18 yrs old.
Check-in was smooth.
Stayed in room 5 outside in the courtyard. The bathroom and shower were just lovely, the room was spotless but not 5 stars as I think room although very very clean a little tired in places.
We had booked the thermal suite, so dressing gowns and slippers provided in the room.
I feel some water and glasses could be provided but not a deal breaker.
The thermal suite infinity pool was booked online to go at a particular time. On arrival to reception, the lady gave us towels and explained how it all worked she was just lovely.
The thermal infinity pool was just lovely, although busy felt enough room to accommodate everyone, as it went dark outside felt really special.
My only down comment would be, and perhaps staff need to address it was 2 young ladies entering the pool and taking the usual pouting photographs on mobile phones, fine but as is says all over no photographs feel staff should have delt with that I'm sure everyone would have liked to take a picture for memories but everyone else did as the rules asked!!! This, however, didn't spoil the experience.
The pool afterwards woke you up as chilly after the hot spa, but again, just lovely.
We booked dinner in the courtyard restaurant, and the food was beautiful, with no complaints.
Breakfast again, a buffet style was lovely, my niece is vegetarian so they cooked her some vegetarian sausages without hesitation.
I told the gentleman who was looking after service in the evening and morning how professional and polite all the staff were in his restaurant as were all the staff we met.
Thank you for your attentive smiley service it was a pleasure spending our weekend at the hotel, just a little updating in the rooms, or it would be 5 stars..
Sarah and macy.

From the moment we arrived the team made is feel welcome. Dinner in the main restaurant was fantastic as were the team. There is a good selection for breakfast, if you can’t see what you want they will try to accommodate you. The full breakfast was great, really tasty.

Our room in the hotel was perfect - no problems.

Couldn’t fault the cleanliness throughout the hotel and spa.

The spa is a must, we had treatments which we felt were good value for the money. It can get busy in the spa but we had no problem using the facilities.

Parking is plentiful.

This was my 3rd time here and I’ll be back in March.

We stayed here with friends for a two night break to celebrate New Year, and overall had a lovely time. The hotel occupies a large site, and has many different buildings - accommodation blocks, events/conference centre, pub and shops in the ‘village’ as well as the main hotel building. This makes for good variety and some nice walks.
We had a standard room in the courtyard block, which was small yet nicely appointed. We had to walk outside to get to the main building to use the facilities, and also had to walk outside to the Pennine Suite for the new year’s eve gala dinner. While this was not a problem for us, it was not pleasant in the inclement weather of new year’s eve.
We had one dinner and two breakfasts in the main dining room, and found the food and service to be great quality. Our gala night, in the Pennine suite, included a 5 course dinner, Prosecco reception, piper, haggis course, singer and disco, and was a lovely event to see in the new year.
We absolutely loved the spa, with its outdoor hydrotherapy pool, which was a unique and fun experience.
Overall, we would return, perhaps at a different time of year, to experience the grounds in summertime.

Amazing atmosphere, professional and friendly staff, lovely food! The SPA Center is perfect! Highly recommended 👌