Thank you Clean, tidy and very helpful staff

Grounds were lovely only a quick stay for a nearby wedding so didn't get to experience all the facilities but hotel was clean comfortable staff were friendly and a large spa facility too

The hotel is in a great spot with fabulous views over the west Pennine moors, now slightly reduced by the new housing development. Plenty of friendly and helpful staff on hand to make our stay as comfortable as possible. The executive king room was a little dated, but clean and comfortable, with a large bathroom including a very welcome full size bathtub - very rare in modern hotels!

I really enjoyed my stay. Room 208 was a little dated but over all ok. The spa was the best bit. The restaurant was nice and breakfast was lovely. Not to busy but a nice atmosphere

Nice evening,rooms were tired,bathrooms need updating,seals round the bath needs replacing,discoloured.

Ideal for a short break

Overall we liked it. beautiful nature, comfortable mattress, good spa the toilet flush worked very poorly, in several places there were large stains black mold in the bathroom
complete lack of soundproofing, steps in the hallway are heard as if in your own room

Really enjoyable stay here. The village set up is really pretty. The room was a bit pricey compared to other hotels Ive The room was very spacious we had a double cottage room. Location was great. The on site facilities were fantastic. Although clean and tidy the room could have done with freshening up.

Lovely spa facilities

It was a brilliant time thank you

Had a very nice family room 105
Nice big rooms , let down a little by lack of hangers , bath was grubby under the taps possible as awkward area to clean
No A/C but old type fan in room which was very dusty and when hubby turned on blew dust over bed
Quality furnishings and lovely fluffy towels
2 bottles of water and a treat really nice touch
Just a few minor tweaks but very comfortable room
Spa and grounds beautiful but the reception ladies toilets were not flushing while we were there.
The reason I cannot go higher than 3 was the Breakfast and the food in the Drop inn
Awful breakfast , nothing replenished waiting in line like school kids and when served over cooked and the worst fried eggs I have ever seen
Badly cooked food no one to blame but the chef I would be ashamed to serve up
Waiting staff appeared embarrassed and confused and no offers of coffee or tea top ups
Would we return Yes we would but not sure if would eat there ? lots to do in the pub area for the family but sadly quiet when we went for dinner but given the food it’s no wonder limited menu and was awful we left most on our plates
I remember when the last drop was renowned for its restaurant it needs a chef and management and assessment .
Grounds beautifully kept executive rooms lovely
Spa lovely and lots of seating around the whole village , good value for what we paid

The whole place as amazing, came home feeling relaxed and rejuvenated. The room was lovely staff were very friendly and There’s plenty to do.

Good sized room Had some noisy people in the next room to us. They did move us to another room however.

Lovely stay Friendly staff, great breakfast and quirky lay out. Room was very warm.

We loved everything about Last Drop. We were super close to the family we wanted to see, and when we were done, the pool at the hotel was a welcome break. Thank you! Breakfast staff could be a little more welcoming and clear on where to find fruit juice, etc. And what the procedure is for first-time
guests.

The leisure facilities were perfect for relaxing and for a healthy retreat The food we ordered in the lounge was not fresh..We received a fresh one

When we arrived our room did not appear to have been prepared and it was stiflingly hot despite the window being open. We had booked a 2-night special ‘summer break’ but none of the expected extras were in the room. No water, just 2 tea bags and milks- and no phone in the room. So, to request the additional items involved a traipse down to reception. This however resulted in plentiful supplies of tea, milk, toiletries, chocolates and spa robes, much of which was brought by the lovely Ryan who also went and fetched us a fan to cool down the room. For water - apparently you’re supposed to go to the water cooler (‘hydration station’) near reception. Not convenient or customer focused : it comes across as way of saving on the provision of bottled water in rooms. Oh, and if you do have a phone in your room you can ask for ice to be delivered to your room - for a charge. Another traipse down to the bar for an ice bucket!
The room itself was surprisingly drab with old scuffed and worn furniture. OK, it had a sliding mirrored wardrobe but insufficient hangers and no skirt/trouser hangers. The bathroom was tight- the loo was a tight squeeze and I’m slim- anyone carrying weight might find it uncomfortable. Toiletries were provided in the bathroom but nothing special so we used the ESPA toiletries which came as part of our deal. Access to our room was up stairs and along a dingy corridor with worn old carpet and an uneven surface.
The reception area of the hotel is bright and welcoming and the staff are very pleasant and efficient as are the adjoining bar and lounge areas. However there’s not much about other areas that are bright. The main Courtyard Restaurant is truly oppressive with lots of black painted wood and a hideous dark brown painting on the wall, of what, and why it’s there, I know not. The pub across the courtyard is similarly dingy: I felt like I’d walked into a working men’s club. Not comfortable or salubrious.
The star of the hotel is the Spa which is well appointed with a great pool and thermal spa area etc, beautifully clean and well maintained. Pity the rest of the hotel doesn’t match it for style and surroundings. But it does justify your stay and compensates to some extent for the main hotel facilities.
This hotel is now an institution and seems to be rather resting on its laurels. From this recent experience my sense is that it’s time that attention is given to upgrading and refurbishing rooms and common areas as these are well past their best and firmly last century. As of now they certainly detract from the overall experience of staying in the hotel.

Had a lovely stay here on the weekend. Room was clean and ready for us on arrival though the decor is a little dated. Staff welcoming and friendly and I would like to mention Franco from the restaurant who really made our dining experience. He was great! Food was really nice and the breakfast in the morning was lovely.

Ok Staff. TV not working, cold cooked breakfast.

Nice facilities, boring and basic room Enjoyed the use of the spa, staff were friendly, loved the village feel Room felt basic, but price wasn’t cheap. Buffet breakfast was mediocre. Cooked breakfast the following day was better.

nice and relaxing was very modern, the rooms were clean and the spa was lovely and relaxing breakfast wasn’t the best and there was a fly in my tea when it came

Great stay, friendly staff, nice food and spa was a good quality. Overall a great stay and would return if ever in the area. Only reason I can’t give a 5* is there was no air conditioning in the rooms, normally not an issue but in the decent weather rooms were uncomfortably hot.

Well worth coming back! Spacious bathroom and very comfortable bed. Clean and tidy room and easy access to facilities. Swimming was super, and staff were very helpful in directing us. Thermal pool is well worth a visit. Easy check in and out processes. Beautiful premises and we didn't get to see and do everything. Definitely worth another visit. Breakfast staff were a little moody and didn't explain the processes (just assumed we'd know where to find the continental bits, etc.). The bathroom shower door was quite short, so my tall husband ended up with water all over the floor. But I am knit picking!

The hotel room was lovely, the spa was an amazing experience. The food was tasty and great quality. Would 100% recommend, affordable and in a lovely location. Can be kind of difficult to get to when other things are going on around bolton.

Amazing stay. staff wonderful, brilliant options on your evening meal, cater well for GF options also. worth the visit. Will be back again